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The Reef Playacar Beach Resort & Spa - Optional All Inclusive

3.5 star property
3.5-star beachfront resort near Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for The Reef Playacar Beach Resort & Spa - Optional All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Hallway
View from room
Property amenity
Sauna, body treatments, hot stone massages, deep-tissue massages
Reviews
8.0

Very good

Explore the area

Map
Ave. Xaman-Ha, Retorno Sayil S/N Fracc. Playacar, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida19 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal19 min walk
  • Popular LocationPlayacar Golf Club1 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Room options

View all photos for Premium Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 2 Double Beds

7.5/10 Good
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 1 King Bed

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Superior Room, 2 Double Beds

7.4/10 Good
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Playa del Carmen

On the beach.Your stay at this Playacar resort places you within 2 miles (3 km) of Playa del Carmen Main Beach and Quinta Avenida. Mayan Ruins of Playacar and Xaman Ha Aviary are also within half a mile (1 km).
View more Resorts in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 19 min walk
  • Playa del Carmen Maritime Terminal - 19 min walk
  • Playacar Golf Club - 1 min drive
  • Playa del Carmen Main Beach - 10 min drive
  • Xcaret Eco Theme Park - 15 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • Starbucks - 9 min walk
  • Restaurante Miramare - 14 min walk
  • La Barra Artesanal - 8 min walk
  • RIU Lupita Resort - 7 min drive
  • Occidental Allegro - 5 min walk

About this property

The Reef Playacar Beach Resort & Spa - Optional All Inclusive

3.5-star beachfront resort near Playa del Carmen Main Beach
Some rates at The Reef Playacar Beach Resort & Spa - Optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At The Reef Playacar Beach Resort & Spa - Optional All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/body boarding and snorkeling.

There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Playa del Carmen resort.

  • 198 guestrooms or units
  • 3 levels
  • 18 buildings
  • 3 dining venues
  • 5167 sq ft of conference space
  • 480 sq m of conference space
  • Built in 1998
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
The Reef Playacar Beach Resort & Spa - Optional All Inclusive offers 198 accommodations with safes and hair dryers. Rooms open to balconies. 32-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Ome has 3 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • Free crib
  • Free supervised activities for children
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 18 holes of golf
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Outdoor pool
  • Parasailing
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • Tennis
  • TV in common areas
  • Yoga classes

Accessibility

  • No elevator

Room amenities

Entertainment

  • 32-inch LED TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels

Outdoor space

  • Balcony

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Reef Playacar Beach Resort & Spa - Optional All Inclusive

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.9 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Reef Playacar All Inclusive Beach Resort
Reef Playacar Beach
Reef Playacar Beach Resort
Reef Playacar All Inclusive Beach Resort Playa del Carmen
Reef Playacar Beach Playa del Carmen
Reef Playacar All Inclusive Beach
Reef car Inclusive Resort

Frequently asked questions

How close is The Reef Playacar Beach Resort & Spa - Optional All Inclusive to the airport?

The Reef Playacar Beach Resort & Spa - Optional All Inclusive is 21.7 mi (256-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at The Reef Playacar Beach Resort & Spa - Optional All Inclusive?

As of May 23, 2024, prices found for a 1-night stay for 2 adults at The Reef Playacar Beach Resort & Spa - Optional All Inclusive on May 28, 2024 start from $159.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Reef Playacar Beach Resort & Spa - Optional All Inclusive have an airport shuttle?

Airport shuttle services are not available at The Reef Playacar Beach Resort & Spa - Optional All Inclusive.

How close is The Reef Playacar Beach Resort & Spa - Optional All Inclusive to the beach?

This resort is on a private beach. Don't forget your sunscreen!

Does The Reef Playacar Beach Resort & Spa - Optional All Inclusive offer free breakfast?

The Reef Playacar Beach Resort & Spa - Optional All Inclusive does not offer free breakfast.

Is there a casino at The Reef Playacar Beach Resort & Spa - Optional All Inclusive?

No, there is no casino at this resort, but Riviera Gran Casino (4-min drive) is nearby.

What time is check-in at The Reef Playacar Beach Resort & Spa - Optional All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Reef Playacar Beach Resort & Spa - Optional All Inclusive?

This resort offers free self parking.

Does The Reef Playacar Beach Resort & Spa - Optional All Inclusive have a pool?

The Reef Playacar Beach Resort & Spa - Optional All Inclusive features an outdoor pool and a children's pool.

Does The Reef Playacar Beach Resort & Spa - Optional All Inclusive have a restaurant?

Yes, there are 3 restaurants on site.

Does The Reef Playacar Beach Resort & Spa - Optional All Inclusive have a spa?

Pamper yourself with a day at Ome, where you can enjoy prenatal massages, body treatments, and reflexology.

How close is The Reef Playacar Beach Resort & Spa - Optional All Inclusive to downtown Playa del Carmen?

The Reef Playacar Beach Resort & Spa - Optional All Inclusive is 1.4 mi away from Playa del Carmen.

The Reef Playacar Beach Resort & Spa - Optional All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 422 out of 1004 reviews" "
Rating 8 - Good. 306 out of 1004 reviews" "
Rating 6 - Okay. 143 out of 1004 reviews" "
Rating 4 - Poor. 76 out of 1004 reviews" "
Rating 2 - Terrible. 57 out of 1004 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karl, Huntersville

Liked: Cleanliness, staff & service, property conditions & facilities
The beautiful rainforest look and feel of the property was amazing. Very friendly and professional staff. We had a great time and we for sure will return.!
Stayed 5 nights in Feb 2024

8/10 Good

Candis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The small, separate villas make it feel more like a village than a hotel. The property is beautiful. There were longer lines for meals than I remember in the past. Co-ordinating the resetting of tables and the service of coffee in the buffet dining hall sometimes went awry. The staff were wonderful throughout the complex. A couple of grumpy bartenders but otherwise very pleasant. Special commendation to the Señora who cooked out eggs most of the week and to our chambermaid in Villa #14! I was also delighted that they still have a small catamaran for guests to sail.
Stayed 11 nights in Feb 2024

10/10 Excellent

Francisco

Stayed 1 night in Feb 2024

8/10 Good

david

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This resort has good staff for the most part . The staff in the Nico restaurant was rude and unprofessional. The food in the buffet was poor . Breakfast was the only good meal we had there . The room was nice 2 out of 4 days there was no hot water for shower . Overall it’s a nice property beach access was perfect . That was the most important thing for us .
Stayed 4 nights in Feb 2024

8/10 Good

Sepideh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach, the food was not great but it was okay. The resort was very family friendly.
Stayed 6 nights in Feb 2024

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the foliage inside the resort was nice
Stayed 7 nights in Feb 2024

6/10 Okay

Jaime

Traveled with family and small children
Liked: Staff & service
I had a nice time, I loved the beach and I specifically chose this hotel because of beach and price. I would not stay here again though. Card to get into the room kept deactivating, water was cold and had to be fixed on first day. Sewage smell in the bathroom. And what most did it for me to not come back here was the food. I am not picky at all but wow was the food terrible. Only good thing was the omelette and fruit in the morning. Also, on the first day we were given a “great offer” to go to its sister hotel for a free breakfast .. of course I know nothing is “free” but we figured might as well… fortunately a nice guy overheard and found us a little later to tell us that the free breakfast would be followed by hours of trying to sell us something… considering we had two little kids with us, we felt it was inconsiderate to even attempt to get us to give up hours of our time. My vacation was amazing, but I’m sure staying somewhere else will make it even more amazing next time.

6/10 Okay

David

Traveled with family
Liked: Cleanliness
The resort had great ambience. The walk ways through between the villas are nice. Staff was friendly, however, there were several times we had to wait for food/drinks at the bars and snack shacks. To the point we would just go to another location or try again later. Everything shut down way earlier than expected/advertised. Food was good.
Stayed 5 nights in Jan 2024

2/10 Terrible

Ani

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The food is terrible the service is horrible. It’s a tourist place but no one speaks English. The rooms smells bad they can’t do anything because it is from sewage. There is absolutely no accommodation I wouldn’t recommend to anyone to go the location is good but go to different hotel. The last day I had food poisoning from Mexican restaurant and that was cherry on top of this vacation
Stayed 4 nights in Feb 2024

8/10 Good

Paulina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time to a smaller resort and really enjoyed our stay with our toddler. Had both family-friendly groups and some other wedding or group party events. Good mixture of people, decent food, great beach, good kids pool. Overall good experience.
Stayed 5 nights in Jan 2024