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Playacar Palace All Inclusive

4.5 star property
Beachfront property near Playa del Carmen Main Beach

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Photo gallery for Playacar Palace All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Superior Walk Out Suite Ocean Front - Kids & Teens Free | Premium bedding, free minibar, in-room safe, desk
Restaurant
Lobby
Separate tub and shower, jetted tub, designer toiletries, hair dryer
Reviews
8.8

Excellent

Popular amenities

  • Restaurant
  • Spa
  • All inclusive
  • Breakfast included
  • PoolPoolPool
  • BarBarBar

Explore the area

Map
Playa del Carmen, QROO
  • Popular LocationQuinta Avenida3 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal5 min walk
  • Popular LocationPlaya del Carmen Main Beach7 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)47 min drive

Room options

View all photos for Superior Deluxe Honeymoon Suite Ocean View - King Size Bed

Superior Deluxe Honeymoon Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, desk

Superior Deluxe Honeymoon Suite Ocean View - King Size Bed

  • 525 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Ocean View - Kids & Teens Free

Superior Deluxe Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, desk

Superior Deluxe Ocean View - Kids & Teens Free

7.9/10 Good
  • 527 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Walk Out Suite Ocean Front - Kids & Teens Free

Superior Walk Out Suite Ocean Front - Kids & Teens Free | Premium bedding, free minibar, in-room safe, desk

Superior Walk Out Suite Ocean Front - Kids & Teens Free

  • 527 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Governor Suite Ocean View - King Size Bed

Superior Governor Suite Ocean View - King Size Bed | Premium bedding, free minibar, in-room safe, desk

Superior Governor Suite Ocean View - King Size Bed

7.5/10 Good
  • 525 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe Partial Ocean View - Kids & Teens Free

Superior Deluxe Partial Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, desk

Superior Deluxe Partial Ocean View - Kids & Teens Free

8.7/10 Excellent
  • 527 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free | Premium bedding, free minibar, in-room safe, desk

Two Bedroom Presidential Suite Ocean View - Kids & Teens Free

  • 525 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room Superior With Sea View

Premium bedding, free minibar, in-room safe, desk

Room Superior With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Premium With Sea View

Premium bedding, free minibar, in-room safe, desk

Room Premium With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Suite With Sea View

Premium bedding, free minibar, in-room safe, desk

Suite With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed(s)

View all photos for Suite Deluxe With Sea View

Premium bedding, free minibar, in-room safe, desk

Suite Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Room Superior With Partial Sea View

Premium bedding, free minibar, in-room safe, desk

Room Superior With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Full Bed(s)

Similar properties

Aerial view
The Royal Haciendas All Inclusive
Pool
Hot Tub
Breakfast included
All inclusive
4.4 out of 5, Excellent, (1371)
The price is $250
per night
$316 total
includes taxes & fees
Jun 23 - Jun 24
The Royal Haciendas All Inclusive

About the neighborhood

Playa del Carmen

On the beach.A stay at this Playacar property places you steps from Playa del Carmen Maritime Terminal and a 5-minute walk from Quinta Avenida. Playa del Carmen Main Beach and Paseo del Carmen are also within half a mile (1 km).

What's nearby

  • Quinta Avenida - 3 min walk
  • Playa del Carmen Maritime Terminal - 5 min walk
  • Playa del Carmen Main Beach - 7 min walk
  • Mamitas Beach - 19 min walk
  • Playacar Golf Club - 3 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 48 min drive

Restaurants

  • ‪Carl’s jr Playa - ‬2 min walk
  • ‪Senor Frog's - ‬4 min walk
  • ‪El Sabrosito del Fogon - ‬4 min walk
  • ‪Krispy Kreme - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Playacar Palace All Inclusive

Beachfront property near Playa del Carmen Main Beach
Playacar Palace All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Playacar Palace All Inclusive like an outdoor pool and a children's pool.

Free breakfast is available daily. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers a steam room, a fitness center, and a garden. You'll have access to the outdoor pool at a partner property. Free self parking and valet parking are available.

This Playa del Carmen property is smoke free.

  • 1 building
  • 201 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 2 bars or lounges
  • Full breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Playacar Palace All Inclusive offers 201 accommodations with iPod docking stations and free minibar items. Beds feature premium bedding. 21-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Awe Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Guests under 18 years old are not allowed in the spa.

Languages

English, French, Portuguese, Spanish

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 21-inch LED TV with premium cable/satellite channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
Guests who book a Honeymoon rate plan must present a valid marriage certificate issued less than 1 year prior to travel to receive the promotional benefits. The hotel reserves the right to amend the rate if valid proof is not provided.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Playacar Palace All Inclusive

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 49 per person (roundtrip)
  • Airport shuttle fee per child: USD 49 (roundtrip), (up to 17 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation.

This property requires that the ages of children entered during booking reflect their accurate ages at the time of travel.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Playacar Palace
Palace Playacar
Playacar All Inclusive
Playacar Palace
Playacar Palace All Inclusive
Playacar Palace Hotel Playa Del Carmen
Playacar Palace Mexico
Playacar Palace Resort
Playacar Palace Riviera Maya/Playa Del Carmen, Mexico
Playacar Palace All Inclusive Playa del Carmen
Playacar Palace Playa del Carmen
Playacar Palace All Inclusive All-inclusive property
car Inclusive inclusive prope

Frequently asked questions

How close is Playacar Palace All Inclusive to the airport?

Playacar Palace All Inclusive is 20.9 mi (253-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Playacar Palace All Inclusive?

As of Jun 9, 2024, prices found for a 1-night stay for 2 adults at Playacar Palace All Inclusive on Jun 15, 2024 start from $406.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Playacar Palace All Inclusive have an airport shuttle?

Playacar Palace All Inclusive offers an airport shuttle 24 hours a day, on request, for a charge of USD 49 per person, roundtrip.

How close is Playacar Palace All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Playacar Palace All Inclusive offer free breakfast?

Playacar Palace All Inclusive offers free full breakfast every day from 7 AM to 11:30 AM.

Is there a casino at Playacar Palace All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (13-min walk) is nearby.

What time is check-in at Playacar Palace All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Playacar Palace All Inclusive?

This property offers free self parking and valet parking.

Does Playacar Palace All Inclusive have a pool?

Playacar Palace All Inclusive features an outdoor pool and a children's pool.

Does Playacar Palace All Inclusive have a restaurant?

Yes, there are 3 restaurants on site.

Does Playacar Palace All Inclusive have a spa?

Pamper yourself with a day at Awe Spa, where you can enjoy aromatherapy, deep-tissue massages, and hydrotherapy.

How close is Playacar Palace All Inclusive to downtown Playa del Carmen?

Playacar Palace All Inclusive is 0.7 mi away from Playa del Carmen.

Playacar Palace All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 544 out of 882 reviews" "
Rating 8 - Good. 209 out of 882 reviews" "
Rating 6 - Okay. 60 out of 882 reviews" "
Rating 4 - Poor. 35 out of 882 reviews" "
Rating 2 - Terrible. 34 out of 882 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Monica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The best place to eat is Momo the waiter Jhonatan was amazing. We had great time and great dinner .
Stayed 7 nights in Feb 2024

8/10 Good

Joanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was polite, friendly, seemed genuinely interested in their work.
Stayed 2 nights in Feb 2024

4/10 Poor

Nora

Traveled with family
Liked: Cleanliness, staff & service
If you are a “foodie”, this is NOT place for you.
Staff, especially housekeeping, servers, and bartenders were all very friendly, helpful and attentive. Accommodations were adequate. Location is close to la Quinta Avenida, the main strip in downtown playa del carmen; however, the rest of the area is very ghetto. Unfortunately, the food and beverages at this resort were terrible, so I cannot recommend.
Stayed 7 nights in Feb 2024

10/10 Excellent

Deborah L

Traveled with partner
Staff was awesome
Stayed 8 nights in Jan 2024

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldn't have been nicer or more accommodating. The food was just okay. Limited restaurants. They didn't publicize activities. You had to go ask each day what was going on. And so things were missed.
Stayed 7 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for active couple
We enjoyed our stay here! Some things that may help others decide. FYI -- we were active, planned our own daily excursions. Location: loved that this was easy was RIGHT by 5th st Food: just 'ok' -- typical of all inclusives. You are not allowed to order food from the poolside which was disappointing. You have to walk to the pool snack bar. Pool: Pool chairs, esp under an umbrella, are a HOT item. People get up early and save them first thing in the morning. There are a set of chairs that are reserved for diamond members but mid-day if said diamond members don't show up, they become available. Beach :There really is not a good beach to lay out/play on. It is just really narrow, not aesthetically pleasing to sit out on. There is a public beach on the other side of the pier but you can't access it w/o going through 5th street area. (The Ferry Pier is there and you can't walk through) I believe that is the only nearby place to rent snorkel stuff. Staff: The hotel staff are so friendly. But there is hard try at the beginning to try to get you to do the 90 min sales pitch AND all the excursions. I somehow had a bunch of VIP 'dollar's to spend but they had a lot of rules about how I could use them. (ex -- only up to $100 on spa) Spa -- sauna/steam room separate for men/women Programs: There were some activities going on the evenings. We watched part of one and it was pretty mediocre. I would have been bored if we ONLY hung out there.
Stayed 8 nights in Jan 2024

10/10 Excellent

Kim, Bismarck

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the views of the resort, all of the staff was super friendly! We took advantage of the spa, which was an amazing experience, along with the access to the sister resort in Cozumel! I would definitely stay here again!
Stayed 4 nights in Jan 2024

10/10 Excellent

David

Stayed 9 nights in Jan 2024

2/10 Terrible

Nazneen

Stayed 3 nights in Jan 2024

6/10 Okay

Lisa

Traveled with partner
Liked: Cleanliness, staff & service
The buffet was average , like the location ,. The floors are very unsafe when wet .
Stayed 7 nights in Jan 2024