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Hotel Colonial Playa del Carmen

3.5 star property
3.5-star Colonial aparthotel near Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for Hotel Colonial Playa del Carmen

Outdoor pool
Front of property
Standard Double Room | Desk, free WiFi, bed sheets
Lobby sitting area
Desk, free WiFi, bed sheets
Reviews
7.6

Good

Popular amenities

  • Pool
  • Free WiFiFree WiFiFree WiFi
  • HousekeepingHousekeepingHousekeeping
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk
  • Business servicesBusiness servicesBusiness services

Explore the area

Map
Playa del Carmen, QROO
  • Popular LocationQuinta Avenida4 min walk
  • Popular LocationPlaya del Carmen Main Beach6 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal9 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)46 min drive

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, free WiFi, bed sheets

Deluxe Twin Room

  • 377 sq ft
  • Studio
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room

Double Room | Desk, free WiFi, bed sheets

Double Room

  • 323 sq ft
  • Studio
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Desk, free WiFi, bed sheets

Junior Suite

  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Desk, free WiFi, bed sheets

Standard Double Room

  • 431 sq ft
  • Studio
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite

Suite | Desk, free WiFi, bed sheets

Suite

  • 538 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Room

Standard Room | Desk, free WiFi, bed sheets

Standard Room

  • 323 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Desk, free WiFi, bed sheets

Deluxe Room

  • 377 sq ft
  • Studio
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Desk, free WiFi, bed sheets

Deluxe Double Room

  • 377 sq ft
  • Studio
  • Sleeps 2
  • 1 Double Bed

Similar properties

Rooftop terrace
Sofía by Bunik
Pool
Spa
Free WiFi
Air conditioning
4.5 out of 5, Wonderful, (359)
The price is $37
per night
$47 total
includes taxes & fees
Jun 6 - Jun 7
Sofía by Bunik

About the neighborhood

Playa del Carmen

Heart of Playa del Carmen.Your stay at this Downtown Playa del Carmen aparthotel places you within 6 miles (10 km) of Gran Coyote Golf and Xplor Theme Park. Xcaret Eco Theme Park and El Camaleón Mayakoba Golf Course are also within 6 miles (10 km).
View more Aparthotels in Playa del CarmenOpens in a new window

What's nearby

  • Quinta Avenida - 4 min walk
  • Playa del Carmen Main Beach - 6 min walk
  • Playa del Carmen Maritime Terminal - 9 min walk
  • Mamitas Beach - 17 min walk
  • Xcaret Eco Theme Park - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 47 min drive

Restaurants

  • Tacos Gomez - 2 min walk
  • Aguas Frescas - 3 min walk
  • Empanadas y Salbutes de la Juárez - 2 min walk
  • Tortas del carmen - 2 min walk
  • Romeo Trattoria Pizzeria - 2 min walk

About this property

Entire place

Hotel Colonial Playa del Carmen

3.5-star Colonial aparthotel near Playa del Carmen Main Beach
As a guest of Hotel Colonial Playa del Carmen, you'll find an outdoor pool, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi.

This Colonial Playa del Carmen aparthotel is smoke free.

  • 130 guestrooms or units
  • 4 levels
  • 2 buildings
  • Meeting rooms
  • Built in 2008
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Television in lobby
  • No smoking on site
Hotel Colonial Playa del Carmen offers 130 air-conditioned accommodations with complimentary toiletries and ceiling fans. Satellite television is provided. Bathrooms include showers.

This Playa del Carmen aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Car rental

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 bathroom
  • Free toiletries
  • Shampoo
  • Shower only
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV in common areas
  • TV with satellite channels

Work spaces

  • Desk
  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Change of towels on request
  • Housekeeping (daily)
  • Luggage storage
  • Multilingual staff
  • Phone
  • Tour and ticket assistance

Location highlights

  • In the city center

Things to do

  • Golfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Window guards
  • Fire extinguisher

General

  • 130 units
  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Colonial architecture
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a first aid kit, and window guards in each accommodation. Contactless check-out is available.

This property collects a 1.50 USD environmental tax at check-in.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel H&A
Playa del Carmen H A
Playa del Carmen Hotel H&A
SC Hotel Playa del Carmen
Colonial Del Carmen Del Carmen
Hotel Colonial Playa del Carmen Aparthotel
Hotel Colonial Playa del Carmen Playa del Carmen
Hotel Colonial Playa del Carmen Aparthotel Playa del Carmen

Frequently asked questions

How close is Hotel Colonial Playa del Carmen to the airport?

Hotel Colonial Playa del Carmen is 20.8 mi (253-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Colonial Playa del Carmen?

As of May 23, 2024, prices found for a 1-night stay for 2 adults at Hotel Colonial Playa del Carmen on May 27, 2024 start from $37.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Colonial Playa del Carmen have an airport shuttle?

Airport shuttle services are not available at Hotel Colonial Playa del Carmen.

How close is Hotel Colonial Playa del Carmen to the beach?

This aparthotel is a short 6-minute walk from Playa del Carmen Main Beach and 11.1 mi (23-min drive) from Maroma Beach. Don't forget your sunscreen!

Does Hotel Colonial Playa del Carmen offer free breakfast?

Hotel Colonial Playa del Carmen does not offer free breakfast.

Is there a casino at Hotel Colonial Playa del Carmen?

No, there is no casino at this aparthotel, but Riviera Gran Casino (6-min walk) is nearby.

What time is check-in at Hotel Colonial Playa del Carmen?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Hotel Colonial Playa del Carmen?

Free parking is not available at this aparthotel.

Does Hotel Colonial Playa del Carmen have a pool?

Hotel Colonial Playa del Carmen features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does Hotel Colonial Playa del Carmen have a spa?

There are no spa services available at this aparthotel.

How close is Hotel Colonial Playa del Carmen to downtown Playa del Carmen?

Hotel Colonial Playa del Carmen is 0.4 mi away from Playa del Carmen.

Hotel Colonial Playa del Carmen Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 309 out of 1057 reviews" "
Rating 8 - Good. 405 out of 1057 reviews" "
Rating 6 - Okay. 197 out of 1057 reviews" "
Rating 4 - Poor. 76 out of 1057 reviews" "
Rating 2 - Terrible. 70 out of 1057 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tomasz

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Really nice hotel. Basic rooms. AC nice and quiet. No outside noise. As for breakfast better go outside. Restaurant that serves breakfast very disorganized, you will waste a lot of time. Hotel itself is nice and very clean.
Stayed 6 nights in Feb 2024

6/10 Okay

Richard

Liked: Room comfort
2 night stay
My stay was for only 2 days. You have to go to the front desk to ask for shampoo because they don’t put it in the room. The staff is very friendly but have very limited English, but they try to help.
Stayed 2 nights in Jan 2024

4/10 Poor

Lois

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Johnny

Liked: Cleanliness, amenities, property conditions & facilities
Just left Hotel Colonial after a 7 night stay. Everyone at the hotel from the people that worked behind the desk, to the Security Guard (Abraham), to the maids, all were so friendly and helpful and all treated me like a VIP (which I'm not!) Basic room, but a king sized bed, refrigerator, a/c, great water pressure, room safe, and tv. I couldn't find any English speaking channels, but I wasn't there to watch tv, so really not an issue. Food carts right around the corner on Calle 2. Fifth Avenue 3 blocks away. El Fogon, on Avenida 30 a 5 minute walk. Walmart & Mega app a 10-12 walk (max). I didn't use the pool, but it was very big and right behind the lobby, looked great. No elevators, but I was only 1 floor up so no issues for me. I would stay at Hotel Colonisl again without hesitation.
Stayed 7 nights in Jan 2024

10/10 Excellent

Alejandro

Stayed 5 nights in Jan 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Needed small refrigerator
Stayed 4 nights in Jan 2024

2/10 Terrible

Nathan

Traveled with family
Beware of check-in window
The same day as I needed a stay, I made a reservation (approximately 8PM). Only after I made the reservation was I informed that the check-in period ended at 6 PM. When I tried to call them to explain the circumstances, no one answered the phone. I called and called and called, but no one answered. It was pure luck that I was able to find an alternative place to stay, but the reservation was nonrefundable. It's a good thing they didn't require my card information, because I would have reported the charges as fraudulent.
Stayed 2 nights in Jan 2024

10/10 Excellent

Edith

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay everything is close by
Stayed 5 nights in Dec 2023

8/10 Good

Todd

Stayed 5 nights in Dec 2023

8/10 Good

Jean-Pierre

Traveled with partner
Liked: Cleanliness, property conditions & facilities
loved the area and hotel staff and very cute hotel.visited during christmas and noticed the sun does not hit the courtyard or pool so you really cant swim unless you like it cold and you need to walk to beach to tan. did not appreciate the constant door slamming that just did not seem to stop from guest's but thats not the hotels fault. we bought ear plugs for that. all in all..we loved this small hotel
Stayed 11 nights in Dec 2023