Barcelo Mismaloya is over rated. Should be a 3.8 star. The VIP Carlos, Cesar and Perla are fantastic. Friendly and were very 5 star rated. Always cheerful and happy!
The Front desk, in main lobby, some were glad to see you and some were not happy to be there.
Danny the M/C and organizer, fantastic. Wish more hotels had his energy! Always quick witted, great English!
Food, buffet, was edible but not hot at all! Good choices for everyone. I can’t complain as I can choose what I feel like eating at any time! Lots of enthusiastic waiters/waitresses!
Ala Carts -
Steak house, cold food. Not a great vibe. Tried twice and both times, we wouldn’t go back.
Italian, was good. Not the best service. Lower end of the scale of good.
Japanese, food was cold, but edible, and lack of service. Zero enthusiasm.
Spanish, went twice, Steak, Lamb and Salmon, all fantastic! Waiters are plenty running around but getting a drink was tough. I’d still go again!
WIFI, good luck. Very outdated! Needs updating. As all the ala carts have no menus or lack of them and your suppose to download the menu. We couldn’t as there’s very little or zero WIFI. And being VIP, we had zero WIFI.
Rooms, are nice, older, but huge! Lots of room. Actually, I liked the oldness vibe! Yes outdated, but I still really enjoyed it,
The area, Mismaloya, very memorable area.
Loved it!
Over all, I’d give the hotel overall a 3.8 out of 5. Even with that, we’d go back instantly.
It’s an older place! With great vibes