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"Parking was a joke. They would not valet my car due to paddleboards strapped on top. I had to park down the street! When it was time to leave I only h ... " More

By a verified traveler on Mon 05 Jun 2023

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Hotel Description

3-star hotel near Sixth Street

Downtown Austin stay

A stay at this Downtown Austin hotel places you steps from Sixth Street and a 5-minute walk from Solar Eclipse April 8th 2024. Also, Lady Bird Lake is within half a mile (1 km) and University of Texas at Austin is within 2 miles (3 km).

Free breakfast

This hotel features 2 bars/lounges and a 24-hour gym. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy a meal from the restaurant and free full breakfast each morning.

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$189* Per night/room Mar 31 - Apr 1

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Studio, 1 King Bed with Sofa bed

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Element Austin Downtown ratings based on 7 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Element Austin Downtown

Everyone (3) Couples (1) Family (1)
5 out of 5

Posted by on Feb 25, 2024

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Comment from Hotel Management

Mar 27, 2024 by Greyson F.

Thank you for the perfect rating! We're thrilled you had a fantastic experience with us. Looking forward to welcoming you back soon!

5 out of 5

Posted by on Jan 8, 2024

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Comment from Hotel Management

Jan 20, 2024 by Element Austin Downtown

Hello Ezekiel,Thank you for sharing your feedback. We hope to see you again soon when you travel back to Austin!

5 out of 5
Parking was a joke. They would not valet my car due to paddleboards strapped on top. I had to park down the street! When it was time to leave I only had cash and I couldn't get out of the parking garage without a credit card! Awful experience.

Posted by , from Bryan on Jun 5, 2023

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Comment from Hotel Management

Jun 7, 2023 by Greyson F.

Hello Jill,My sincere apologies for the issues you encountered. I would love to connect with you regarding these issues. Feel free to contact me at greyson.fitzwater@whitelodging.com. Thank you for staying with us!

3 out of 5
The staff is the only bright spot of this property - they were amazing. Valet, front desk and the breakfast staff were amazing and quick to respond. The hotel, for being so new, was very run down. The beds are extremely uncomfortable, sheets are rough and very thin, the pillows are thin too. We had a suite and it was a very tight space, if we had gotten a regular room we never would have been able to stay. The bathroom was nice but not clean upon arrival, the towels were mismatched and very limited. Upon asking, we received two sheets for the pullout couch, only one very thin pillow, no blanket and no fitted sheet. Overall I was surprised at how poor the quality of the hotel was.

Posted by on Apr 11, 2022

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Comment from Hotel Management

Apr 13, 2022 by The Element Austin Downtown

Hello Camille, Your feedback is greatly appreciated. We are grateful to hear that the staff was spot on! I will make sure the proper departments are notified of your feedback so that we can get these easy fixes under control! Thank you,

2 out of 5

Posted by on May 23, 2021

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3 out of 5

Posted by on Apr 28, 2021

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2 out of 5
The location was great but the hotel not so much! We did not get room we reserved. The room had a fridge that made a weird noise, which made for a bad night sleep. Finally the cherry on top was the valet service, it took over an hour to get our car after we checked out.

Posted by , from Dallas, TX on Sep 8, 2020

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About the Element Austin Downtown

Location 109 East 7th St, Austin, TX 78701

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces. A business center and a meeting room are available. Event space at this hotel measures 2900 square feet (269 square meters) and includes conference space. A 24-hour fitness center, a terrace, and laundry facilities are also featured at the business-friendly Element Austin Downtown. For a fee, parking is available. This 3-star Austin hotel is smoke free.

  • 144 guestrooms or units
  • 32 levels
  • 2 bars or lounges
  • 2900 sq ft of conference space
  • 269 sq m of conference space
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Terrace
  • Elevator
  • No smoking on site
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Austin Station (2.5 km / 1.5 mi)
  • Metro station: Downtown Station (0.7 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Element Austin Downtown offers 144 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. LCD televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers. This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchenette
  • Dining room
  • IPod dock
  • LCD television
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast daily.

Caroline - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Coffeehouse at Caroline - This coffee shop serves breakfast only. Open daily.

Upstairs at Caroline - This rooftop bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • 2.00 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 52.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Element Austin Downtown Hotel
  • Element Austin Downtown Hotel
  • Element Austin Downtown Austin
  • Element Austin Downtown Hotel Austin
  • Element Austin Downtown a Marriott Hotel
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.