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4.3 out of 5

"Very nice, big and clean room and bathroom! The sheets were so soft, I didn't want to get out of bed. Nice staff. Didn't have to wait long before so ... " More

By a verified traveler on Sun 27 Mar 2022

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Hotel Description

3-star hotel near Sixth Street

City center stay

Within a 10-minute walk of this Downtown Austin hotel, you'll find Sixth Street and Austin Convention Center. Lady Bird Lake and Moody Theater are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the free on-the-go breakfast each morning.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 296 guestrooms also offer free WiFi and MP3 docks. Other amenities include flat-screen TVs, refrigerators, and coffee/tea makers. Housekeeping is available on request.

Room, 1 King Bed (Guest)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$190* Per night/room Jun 19 - Jun 20

Room, 2 Queen Beds (Guest)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Hyatt Place Austin Downtown ratings based on 15 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Austin Downtown

Everyone (5) Couples (1) Family (9)
5 out of 5
Very nice, big and clean room and bathroom! The sheets were so soft, I didn't want to get out of bed. Nice staff. Didn't have to wait long before someone helped me at the front desk. Someone always answered my phone calls promptly. Loved that the pool was indoors so I could swim on a chilly night. Loved the location.

Posted by on Mar 27, 2022

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Comment from Hotel Management

Mar 30, 2022 by Sales Coordinator

Thank you so much!

5 out of 5
Great hotel and great location. I will certainly come back in the future.

Posted by on Feb 3, 2022

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Comment from Hotel Management

Feb 4, 2022 by Sales Coordinator

Thank you for your review! Hope to see you again soon!

4 out of 5
Nice place. Clean but a little outdated. Staff was wonderful! Don’t let the $49/night parking catch you off guard!

Posted by on Jul 26, 2021

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Comment from Hotel Management

Jul 26, 2021 by -Mgt.

Thank you

4 out of 5
N/A

Posted by on Jul 18, 2021

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Comment from Hotel Management

Jul 19, 2021 by -Mgt.

Thank you

4 out of 5
I wish parking was included especially when you have the hotel parking garage attached to the hotel. Or if not include the parking then make it feasible. $50 a night for valet to park your vehicle at the hotel that you already paid to stay at seems a bit ridiculous.

Posted by on May 8, 2021

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Comment from Hotel Management

May 10, 2021 by -Mgt.

Thank you for your feedback.

5 out of 5
The hotel is superb the people are sweet, courteous, polite and jolly. Because of Covid the breakfast was limited but I enjoy eating oatmeal. I was saddened by the pool being closed due to Covid and watching the people at Hampton Inn next door play in there pool.

Posted by on Apr 13, 2021

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Comment from Hotel Management

Apr 14, 2021 by -Mgt.

Thank you so much!

5 out of 5
Great wifi. Gym was open - but no guidelines really. Sad that there was no housekeeping. Continental breakfast was just fine. Pool would have been disappointed if it was open. Location was great.

Posted by on Mar 9, 2021

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Comment from Hotel Management

Mar 9, 2021 by -Mgt.

Thank you for your feedback!

5 out of 5
Very well designed and appointed room, helpful and efficient staff, good downtown location.

Posted by on Mar 1, 2021

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Comment from Hotel Management

Mar 2, 2021 by -Mgt.

Much appreciate, thank you!

5 out of 5
The hotel was in a great location near many restaurants so it was easy to walk. The hotel was very clean and the staff extremely welcoming. We really enjoyed our stay!

Posted by on Feb 25, 2021

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Comment from Hotel Management

Feb 25, 2021 by Hyatt Place Austin Downtown

Thank you for the positive review! We hope to host you again in the near future. Best regards,

4 out of 5
We like the location of your hotel in Downtown Austin. The TV didn’t work properly and the sink didn’t drain in the bathroom. Other then that it was fine.

Posted by , from Austin Texas on Dec 27, 2020

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Comment from Hotel Management

Dec 31, 2020 by -Mgt.

Thank you for your feedback, we will take a look and address.

About the Hyatt Place Austin Downtown

Location 211 E 3rd St, Austin, TX 78701

Property Features

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 1844 square feet (171 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hyatt Place Austin Downtown. For a fee, parking is available. This 3-star Austin hotel is smoke free.

  • 1 building
  • 296 guestrooms or units
  • 18 levels
  • 1844 sq ft of conference space
  • 171 sq m of conference space
  • Built in 2013
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Austin Station (2.1 km / 1.3 mi)
  • Metro station: Downtown Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Place Austin Downtown offers 296 air-conditioned accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • Sitting area
  • Pull-out sofa bed
  • MP3 dock
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

24/7 Gallery Menu - This restaurant specializes in American cuisine and serves lunch and dinner. Open 24 hours.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Guests are provided with hand sanitizer and cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • .695 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 56.29 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Austin Downtown Hyatt Place
  • Hyatt Place Austin Downtown
  • Hyatt Place Hotel Austin Downtown
  • Hyatt Place Austin Downtown Hotel
  • Hyatt Place Austin Hotel
  • Hyatt Place Austin Austin
  • Hyatt Place Austin Downtown Hotel
  • Hyatt Place Austin Downtown Austin
  • Hyatt Place Austin Downtown Hotel Austin

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.