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4.1 out of 5

"This place was great and def plan on staying here again. It’s technically an apartment not a Hotel. Not going to lie, we were a bit confused on how to ... " More

By a verified traveler on Tue 07 Jan 2020

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Hotel Description

4-star apartment near Moody Theater, connected to a shopping center

Heart of Austin

With a stay at this Downtown Austin apartment, you'll be steps from Moody Theater and Austin City Hall. Austin Children's Museum and Long Center for the Performing Arts are also within half a mile (1 km).

Business services

This apartment features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking and express check-out are also offered on site.

Free WiFi, kitchens

The 44 individually decorated apartments offer free WiFi and comfy beds. Well-equipped kitchens come with refrigerators, stovetops, microwaves, and dishwashers. Limited housekeeping is available.

Deluxe Apartment, 1 Bedroom, Non Smoking, Balcony (Self Check-in with Virtual Front Desk)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Signature Apartment, 1 Bedroom, Non Smoking, Balcony (Self Check-in with Virtual Front Desk)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Apartment, 2 Bedrooms, Non Smoking, 2 Bathrooms (Self Check-in with Virtual Front Desk)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Family Apartment, 2 Bedrooms, Non Smoking, 2 Bathrooms (Self Check-in with Virtual Front Desk)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Kasa 2nd Street Austin ratings based on 7 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Kasa 2nd Street Austin

Everyone (3) Couples (3) Family (4)
5 out of 5

Posted by on Jan 4, 2022

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2 out of 5
Location is great but the overall check in process is very convoluted and cumbersome. The property is in an apartment building and Kasa does not have any representation on property. When I checked in, I noticed the parking pass was not present. I contacted Kasa and they said they would contact the onsite manager for assistance. They called back to say they did not have anyone on site but they would have someone drop of a parking pass the following day. This promise was made for 3 days. I ended up paying $48 a day to park. Customer service said they would promptly refund the $144 dollars for for 3 days of parking but this has still not happened. The overall condition included mold on the shower curtain, the bath tub drain was plugged and I had to unclog myself in order to use. The place desperately needs a fresh coat of paint. I would not book again.

Posted by on Oct 26, 2021

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Comment from Hotel Management

Nov 12, 2021 by Kasa Living

John, Thank you for staying with Kasa and for taking the time to leave us valuable feedback. We are sorry to hear about your negative experience but appreciate you letting us know so that we can improve in the future. Safe travels, Team Kasa

5 out of 5
This place was great and def plan on staying here again. It’s technically an apartment not a Hotel. Not going to lie, we were a bit confused on how to get around and even got stuck in the elevator but that was our mistake for not reading the instructions properly.

Posted by on Jan 7, 2020

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Comment from Hotel Management

Jan 15, 2020 by Lorena Morel, General Manager of Austiin

It means the world to us that you had such a great experience, and we can’t thank you enough for taking the time to share it with the world. Looking forward to hosting you again soon!

5 out of 5
All I have are great things to say about The Guild! Parking garage connects to the elevators for easy access into the building. Check in was so easy, after reserving my suite I got a text message 20 minutes after with all the information needed to get to my room. There is always someone available to text or call and they were so helpful with all my questions. My room was on the 16th floor and had a beautiful view of Austin. The hotel was very clean and had everything one needs for a vacation. I would highly recommend staying at The Guild and I will be sure to return myself!

Posted by on Nov 19, 2019

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2 out of 5
Check-in was delayed for over 4 hours and we were one of three couples that were in Austin celebrating a birthday. Needless to say, this was not how we had hoped our celebration to begin. Check-in begins at 3 pm. We did not arrive at our room until after 7 pm. Communication sucked and was via text. Finally received a phone call from management and we were given the room at a discount. Unfortunately, the domino effect had already taken effect and everything that had been planned for the evening had to be adjusted or canceled. But here is your measly discount. Sorely disappointed!!! Oh, and the reason for the delay was that they had only "one" housekeeper cleaning every room. Seriously? Thank you, next...be forewarned, look elsewhere to stay. There are several hotels in this area that are skyscrapers that offer more amenities and are less expensive. Don't waste your time here.

Posted by on Sep 15, 2019

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5 out of 5

Posted by on Apr 17, 2019

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5 out of 5

Condo apartment in the Center of Austin

Pros: Everything was very clean. The staff who are around during the day was very friendly and helpful.
Cons: The view is great, but they had these uncomfortable metal chairs and there was no table on the balcony. An instruction book would be helpful ie TV.
Location: Austin City Limits just around the corner, short walk to the river trail. Kayak rentals nearby. The neighborhood restaurants were outstanding.
There is no front desk everything is done by phone text messages. You get your entrance codes, and room code etc. all just at the right time. It actually works quite well. The rooms have polished concrete floors and it is bit cold feeling. The kitchen was well equipped and they had a set of condiments, which I typically don't see. I really appreciated the high-quality blender and coffee maker, not the usual junk typically found in a rental. The unit has a washer and dryer and they provided soap for the washer. They had a very nice pool area with two workout rooms. One work out studio provided big screen TV with a whole set of workouts.

Posted by , from Washington on May 12, 2018

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About the Kasa 2nd Street Austin

Location 421 W 3rd St, Austin, TX 78701

Property Features

Kasa 2nd Street Austin offers its guests an outdoor pool and a 24-hour fitness center. Public spaces have free WiFi. You'll find a 24-hour business center on site. The business-friendly Kasa 2nd Street Austin also features laundry facilities, express check-out, and an elevator. Free self parking is available. This 4-star Austin apartment is smoke free.

  • 1 building
  • 44 guestrooms or units
  • Business center (24 hours)
  • Self-service laundry
  • Express check-out
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Austin Station (1.5 km / 0.9 mi)
  • Metro station: Downtown Station (1 km / 0.6 mi)
  • Parking: Free self parking

Room Amenities

Kasa 2nd Street Austin offers 44 accommodations with washers/dryers and complimentary bottled water. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include desks. Memory foam beds feature premium bedding. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. This Austin apartment provides complimentary wireless Internet access. 55-inch flat-screen televisions come with digital channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Sitting area
  • Memory foam beds
  • Flat-screen television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (limited)
  • Hair dryer
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet

Nearby Activities

Recreational amenities at the apartment include an outdoor pool and a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests will receive an email 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance.

This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests will receive an email 24 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance.

Check-out

  • Check-out by 11 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Onsite parties or group events are strictly prohibited

Long-term renters welcome

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Onsite parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Long-term renters welcome
  • Debit cards not accepted
  • Guests must register online prior to arrival
  • Guests must provide a copy of their government-issued photo I.D. in advance
  • Children stay free - maximum age 2
  • Private entrance
  • Events/parties not allowed
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property does not follow regional sanitization guidelines
  • Guests will receive an email with special check-in instructions
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Guild City Center Apartment Austin
  • Guild City Center Apartment
  • Guild City Center Austin

You should know

  • Pool access available from 8:00 AM to 7:00 PM.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.