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"rooms had insects and bugs and room bath floor was dirty " More

By a verified traveler on Mon 25 Oct 2021

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Hotel Description

Enjoy free breakfast at this New Buffalo hotel

In New Buffalo

You'll find New Buffalo Public Beach and Lake Michigan within 3 miles (5 km) of this hotel. Whittaker Woods Golf Course and Four Winds Casino New Buffalo are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the outdoor tennis court and free perks like continental breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 69 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$73* Per night/room Nov 2 - Nov 3

Deluxe Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Baymont by Wyndham New Buffalo ratings based on 36 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Baymont by Wyndham New Buffalo

Everyone (17) Couples (7) Family (13)
4 out of 5
rooms had insects and bugs and room bath floor was dirty

Posted by on Oct 25, 2021

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Comment from Hotel Management

Oct 26, 2021 by Management

Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize your stay was less than satisfactory. We hope for another opportunity to provide you with exceptional service in the future!

1 out of 5
It’s a moldy dump. Unclean. Ceiling and walls have major cracks and it smelled like mold. The front of building the porch roof was collapsing and was propped up by braces. The hall rig was partially replaced and sewn together w a totally different carpet which. Was not professionally done. Breakfast no coffee. There was storage stuff in kitchenette. Not cool The entrance had signs masks required by law yet neither staff member had on a mask This hotel allows animals. There does not appear to be animist designated rooms. Our room smelled like mold and animal piss. The shower tub was not clean etc etc. I want a refund

Posted by on Oct 12, 2021

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Comment from Hotel Management

Oct 14, 2021 by Management

Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize your stay was less than satisfactory. We hope for another opportunity to provide you with exceptional service in the future!

4 out of 5
nothing great, nothing bad

Posted by on Aug 2, 2021

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Comment from Hotel Management

Aug 5, 2021 by Management

Thank you so much for taking the time to leave us a review! We appreciate all feedback. We hope to have another opportunity to provide you with exceptional service in the future!

1 out of 5
I am disappointed with the cleanliness and conditions of the hotel.

Posted by on Jul 31, 2021

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Comment from Hotel Management

Aug 5, 2021 by Management

Thank you so much for taking the time to leave us a review! We appreciate all feedback. We apologize your stay was less than satisfactory. We hope to have another opportunity to provide you with exceptional service in the future!

2 out of 5

Posted by on Jul 29, 2021

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2 out of 5
The room was dirty.... there was some type of liquid leak just inside the doorway...we kept hearing a beeping noise and didn’t know where it was coming from until 5 am the second night... we had to unplug the miscrowave

Posted by on Jul 26, 2021

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Comment from Hotel Management

Aug 5, 2021 by Management

Thank you so much for taking the time to leave us a review! We appreciate all feedback. We apologize your stay was less than satisfactory. We hope to have another opportunity to provide you with exceptional service in the future!

2 out of 5
Did not get the room I booked. Had to cancel reservation.

Posted by on Jul 26, 2021

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Comment from Hotel Management

Sep 13, 2021 by Management

Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize your stay was less than satisfactory. We hope for another opportunity to provide you with exceptional service in the future!

5 out of 5
Very friendly staff and very helpful it was late and I realized I forgot to pack dress shirt and it was late they got me the address of stores open in the area with directions

Posted by on Jul 8, 2021

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Comment from Hotel Management

Jul 10, 2021 by Management

Thank you so much for taking the time to leave us a review! We appreciate all feedback! We are so glad you enjoyed your stay with us! We hope to have an opportunity to provide you with exceptional service in the future!

5 out of 5

Posted by on Jun 25, 2021

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Comment from Hotel Management

Jul 7, 2021 by Management

Thank you so much for taking the time to leave us a review! We appreciate all feedback! We hope to have another opportunity to provide you with exceptional service again in the future!

3 out of 5
There was no breakfast, which would be ok if breakfast wasn't advertised. Especially since McDonalds was the only breakfast option.

Posted by on Jun 23, 2021

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Comment from Hotel Management

Jun 24, 2021 by Management

Thank you so much for taking the time to leave us a review! We appreciate all feedback! We apologize about the breakfast, we have been limited with Covid-19 restrictions. We hope to have our full breakfast restored by next month! We hope to have another opportunity to provide you with exceptional service in the future!

About the Baymont by Wyndham New Buffalo

Location 18800 Harbor Country Drive, New Buffalo, MI 49117

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of Baymont by Wyndham New Buffalo, you'll find an indoor pool, an outdoor tennis court, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. The business-friendly Baymont by Wyndham New Buffalo also features coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. You'll have access to the indoor pool at a partner property. Self parking is free. This New Buffalo hotel is smoke free.

  • 1 building
  • 69 guestrooms or units
  • 3 levels
  • Built in 2003
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Outdoor tennis court
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: New Buffalo Station (2.2 km / 1.4 mi)
  • Property shuttles: Free casino shuttle
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Baymont by Wyndham New Buffalo offers 69 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Country Harbor
  • Harbor Country
  • Harbor Country Hotel
  • Harbor Country Hotel New Buffalo
  • Harbor Country New Buffalo
  • Baymont Inn New Buffalo Hotel
  • Baymont Inn New Buffalo
  • Baymont Wyndham New Buffalo Hotel
  • Baymont Wyndham New Buffalo
  • Baymont Inn Suites New Buffalo
  • Baymont by Wyndham New Buffalo Hotel
  • Baymont by Wyndham New Buffalo New Buffalo
  • Baymont by Wyndham New Buffalo Hotel New Buffalo

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.