In Black River Falls
You'll find Jackson County Forestry & Parks and Jackson County Historical Society Museum within 2 miles (3 km) of this hotel. Sand Creek Brewery and Milt Lunda Memorial Arena are also within 3 miles (5 km).
This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.
Featuring conveniences like refrigerators and microwaves, the 141 guestrooms also offer WiFi and flat-screen TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.
Mar 2, 2020 by Tatum - General Manager
John, Thank you for taking the time to leave us a review. We appreciate your feedback! We are currently in the process of updating all of our rooms. We hope to see you back here in the future! Thank you!
Oct 3, 2019 by Chelsy
Thank you for taking the time to complete our survey, we are happy to hear that your stay with us was good! We rely on these surveys to let us know any changes that need to be done or any corrections on our part to ensure our guests have 100% satisfaction as that is our top priority! We hope you decided to stay with us again in the near future :) Chelsy Gebhardt Front office manager
Sep 7, 2019 by Chelsy
I'm so sorry your T.V wasn't working for your stay! I sincerely hope that someone took care of that for you, we would love a chance to make it up to you and hope you decide to stay with us in the future ! Sincerely, Chelsy Gebhardt Front office manager
Jul 10, 2019 by Lindsey
Thanks for the feedback!
Apr 4, 2019 by Jessica
Thank you for taking the time to review our property and looking forward to seeing again soon! Jessica
Mar 9, 2019 by Jessica
Dear guest, Thank you for your review and for providing us with your feedback from your stay. First and foremost, I am sorry to hear that you were unhappy with your experience here at the SureStay Plus Hotel by Best Western. We take all complaints very seriously, and I want to assure you that we have procedures and standards in place to ensure that all guests are taking care of, i'm unaware of any guests that has been trying to get a hold of me. I have been extremely busy, but myself or a dedicated team member has responded back to all voicemails. I apologize if for some odd reason, we haven't received yours. I will be at the property today until 11 p.m. Central Standard Time, please feel free to give me a call. Thank You, Jessica
Due to COVID-19, this property’s food and beverage options may be limited.
SureStay Plus Hotel by Best Western Black River Falls offers its guests an indoor pool, a spa tub, and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and wired Internet is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 4434 square feet (412 square meters) and includes conference space. The business-friendly SureStay Plus Hotel by Best Western Black River Falls also features a picnic area, coffee/tea in a common area, and a fireplace in the lobby. Free self parking is available. This Black River Falls hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge) , Free wired Internet
Free self parking
SureStay Plus Hotel by Best Western Black River Falls offers 141 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Black River Falls hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 6 AM to 9:30 AM.
The Orange Moose Bar - Onsite bar. Guests can enjoy drinks at the bar.
The Orange Moose - Onsite bar. Open select days.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Special check-in instructions:
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.