In Black River Falls
You'll find Jackson County Forestry & Parks and Jackson County Historical Society Museum within 2 miles (3 km) of this hotel. Sand Creek Brewery and Milt Lunda Memorial Arena are also within 3 miles (5 km).
This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.
Featuring conveniences like refrigerators and microwaves, the 141 guestrooms also offer WiFi and flat-screen TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available.
Jul 19, 2021 by General Manager
Thank you for your kind review. We hope to see you again soon!
Aug 10, 2021 by Rachel
Thank you very much for taking the time to leave us a review!
Mar 2, 2020 by Tatum - General Manager
John, Thank you for taking the time to leave us a review. We appreciate your feedback! We are currently in the process of updating all of our rooms. We hope to see you back here in the future! Thank you!
Oct 3, 2019 by Chelsy
Thank you for taking the time to complete our survey, we are happy to hear that your stay with us was good! We rely on these surveys to let us know any changes that need to be done or any corrections on our part to ensure our guests have 100% satisfaction as that is our top priority! We hope you decided to stay with us again in the near future :) Chelsy Gebhardt Front office manager
Sep 7, 2019 by Chelsy
I'm so sorry your T.V wasn't working for your stay! I sincerely hope that someone took care of that for you, we would love a chance to make it up to you and hope you decide to stay with us in the future ! Sincerely, Chelsy Gebhardt Front office manager
Jul 10, 2019 by Lindsey
Thanks for the feedback!
Apr 4, 2019 by Jessica
Thank you for taking the time to review our property and looking forward to seeing again soon! Jessica
Mar 9, 2019 by Jessica
Dear guest, Thank you for your review and for providing us with your feedback from your stay. First and foremost, I am sorry to hear that you were unhappy with your experience here at the SureStay Plus Hotel by Best Western. We take all complaints very seriously, and I want to assure you that we have procedures and standards in place to ensure that all guests are taking care of, i'm unaware of any guests that has been trying to get a hold of me. I have been extremely busy, but myself or a dedicated team member has responded back to all voicemails. I apologize if for some odd reason, we haven't received yours. I will be at the property today until 11 p.m. Central Standard Time, please feel free to give me a call. Thank You, Jessica
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
Due to COVID-19, this property’s food and beverage options may be limited.
SureStay Plus Hotel by Best Western Black River Falls offers its guests an indoor pool, a spa tub, and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and wired Internet is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 4434 square feet (412 square meters) and includes conference space. The business-friendly SureStay Plus Hotel by Best Western Black River Falls also features a vending machine, a picnic area, and coffee/tea in a common area. Free self parking is available. This Black River Falls hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: WiFi (surcharge) , Free wired Internet
Free self parking
SureStay Plus Hotel by Best Western Black River Falls offers 141 accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Black River Falls hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free continental breakfast daily from 6 AM to 9:30 AM.
The Orange Moose Bar - Onsite bar. Guests can enjoy drinks at the bar.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.
This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.