Skip to main content
Beginning of main content
4.6 out of 5

"The scenery; especially the landscape and birds " More

By a verified traveler on Mon 20 Jun 2022

Enter dates to see availability

Hotel Description

Family-friendly 3.5-star hotel with 2 outdoor pools

Close to airport

A stay at this hotel places you within half a mile (1 km) of Jefferson National Forest and 6 miles (10 km) of Cascade Falls. New River Outdoor Co is within 6 miles (10 km) and New River is within 9 miles (15 km).

2 outdoor pools

This smoke-free hotel features 2 outdoor pools, a spa tub, and a restaurant. There's fun for all ages with a playground and an arcade/game room, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.

Main Stone Lodge South Side Room with One Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$135* Per night/room Mar 2 - Mar 3

Chestnut Lodge Multi-Unit, Two Queen Beds with Sofa Bed

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Main Stone Lodge, Two Room Family Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Chestnut Lodge Multi-Unit, One King Bed with Sofa Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Richmond Thompson Multi-Unit with One King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Richmond Thompson Multi-Unit with One Queen and One Twin Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mountain Lake Lodge ratings based on 5 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mountain Lake Lodge

Everyone (2) Couples (1) Family (2)
5 out of 5

Posted by on Sep 12, 2022

Was this review helpful to you?
4 out of 5
The scenery; especially the landscape and birds

Posted by on Jun 20, 2022

Was this review helpful to you?
Comment from Hotel Management

Jun 24, 2022 by Haley Wise - Front Desk and Reservation Manager

We are thrilled that you loved our location and our property! We hope to see you again soon!

5 out of 5
Love the stone lodge, pools, and yards

Posted by on Sep 13, 2021

Was this review helpful to you?
Comment from Hotel Management

Sep 14, 2021 by Haley Wise - Guest Service Manager

We are delighted to hear that you loved our property and our amenities here at the Lodge! We hope that you will continue to come stay and visit us!

5 out of 5
My husband and I enjoyed this "unplugged" get-a-way. There was no television in our lodge room. We did have access to WIFI. There were many hiking and walking trails to explore, with panoramic views to marvel at. The outdoor pools and hot tub were refreshing. Well prepared and delicious meal options were readily available at the lodge.

Posted by on Jun 25, 2021

Was this review helpful to you?
Comment from Hotel Management

Jun 25, 2021 by Haley Wise - Guest Service Manager

We are happy to hear that you were able to unplug and unwind with us at Mountain Lake Lodge! We are delighted that you enjoyed everything from our outdoor recreation to our dining. We hope to see you again soon!

4 out of 5

Romantic Hideaway

Pros: Remote setting close to nature.
Cons: Maintenance upkeep on exterior appearance.
Location: Remote setting in the mountains with natural beauty. Any number of water related activities are nearby along with hiking trails.
A very nostalgic setting with local history that is set close to nature. Great hiking trails and other amenities to entertain any outdoor enthusiast. Good food with friendly service.

Posted by , from Va. Beach on Jun 15, 2017

Was this review helpful to you?
Comment from Hotel Management

Aug 4, 2017 by SPCrumpler

Hi Larry, thanks for your kind words. We're glad you enjoyed our mountain setting.

Property Features

As a guest of Mountain Lake Lodge, you'll find 2 outdoor swimming pools, a spa tub, and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. You'll find a 24-hour business center on site. A vending machine, an arcade/game room, and gift shops/newsstands are also featured at the family-friendly Mountain Lake Lodge. Free self parking is available. This 3.5-star Pembroke hotel is smoke free.

  • 100 guestrooms or units
  • 2 levels
  • 27 buildings
  • 2 bars or lounges
  • Built in 1936
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Game room or arcade
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Mountain Lake Lodge offers 100 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. This Pembroke hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Climate control (heating)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Harvest Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

Stony Creek Tavern - This bar specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

Mary's Market & Cafe - This café serves light fare only. Open daily.

Salt Pond Pub - This pub specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

Nearby Activities

2 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a spa tub.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ziplining on site
  • Playground on site
  • Rafting nearby
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Beach volleyball on site
  • Archery on site
  • Fishing nearby
  • Kayaking nearby
  • Ropes course on site
  • Mountain biking on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 10

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night

The resort fee includes:

  • Pool access
  • In-room coffee
  • Laundry facilities
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Firewood fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mountain Lake Lodge Pembroke
  • Mountain Lake Pembroke
  • Hotel Mountain Lake
  • Mountain Lake Lodge Hotel
  • Mountain Lake Lodge Pembroke
  • Mountain Lake Lodge Hotel Pembroke

You should know

  • The seasonal pool will open in May and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
url importing http://travel.travelocity.com/Pembroke-Hotels-Mountain-Lake-Lodge.h12055-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Pembroke-Hotels-Mountain-Lake-Lodge.h12055-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Pembroke-Hotels-Mountain-Lake-Lodge.h12055-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.