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Tru By Hilton Roanoke Hollins

2.5-star property
8161 Gander Way, Roanoke, VA 1-855-201-7819
4.3 out of 5
Very good!
See all 27 travelocity Reviews

"Well you have ta "ask' fot housekeeping if you stay more than 1 night. I think that's stupid. Apparently there's a small sign in bathroom to that eff ... " More

By a verified traveler on Mon 21 Feb 2022

Points Of Interest

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Hotel Description

Hotel near Hollins University in Roanoke

Near the airport

You'll find Hollins University and Carvins Cove within 3 miles (5 km) of this hotel. Also within 9 miles (15 km) are Civic Center and Berglund Center.

Free perks

A gym, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A business center, a snack bar/deli, and luggage storage are also on offer.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$95* Per night/room Apr 10 - Apr 11

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Tru By Hilton Roanoke Hollins ratings based on 27 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tru By Hilton Roanoke Hollins

Everyone (11) Couples (4) Family (11)
5 out of 5

Posted by on Jan 1, 2023

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4 out of 5

Posted by on Oct 5, 2022

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3 out of 5
Well you have ta "ask' fot housekeeping if you stay more than 1 night. I think that's stupid. Apparently there's a small sign in bathroom to that effect. Would've made more sense to ask at check in the front desk night guy was rude and basically shoved towels in my face when i asked for clean ones becase otherwise i would have reused.

Posted by on Feb 21, 2022

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4 out of 5
This property was conveniently located off of I-81. It was easy to check-in and the staff was friendly. I would suggest staying on the top floor, we could clearly hear people walking around overhead.

Posted by on Oct 18, 2021

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1 out of 5
was given a room that was not requested. was to have a room on first floor; instead got a room on the third floor that was handicap assisted

Posted by on Sep 25, 2021

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5 out of 5
Elevator

Posted by , from Massage qua Papp on Sep 3, 2021

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4 out of 5
No

Posted by on Aug 21, 2021

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4 out of 5
I like the minimalist decorating of the property. But there’s no coffee maker in the room and the breakfast leaves much to be desired. I’ve traveled a lot during this pandemic and this is probably the worst attempt at breakfast. Instant oatmeal, pastry, granola bar, bagel, fruit, and hard boiled eggs. There’s no microwave, toaster, milk, etc

Posted by , from Cullman, AL on Dec 19, 2020

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5 out of 5
Super clean hotel and room. Nice place to stay. Our 2nd time here. Will definitely stay here again.

Posted by , from Bethlehem PA on Aug 19, 2020

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4 out of 5
The room was very clean and inviting as always. We have always enjoyed staying at this hotel.

Posted by on Aug 10, 2020

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About the Tru By Hilton Roanoke Hollins

Location 8161 Gander Way, Roanoke, VA 24019

Property Features

There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. There's an onsite business center. Tru By Hilton Roanoke Hollins also features a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available. This Roanoke hotel is smoke free.

  • 82 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Tru By Hilton Roanoke Hollins offers 82 accommodations with safes and hair dryers. LED televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

  • Separate bedroom
  • LED television
  • Premium channels
  • Refrigerator
  • Housekeeping (weekly)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

Onsite parties or group events are strictly prohibited

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 18
  • Events/parties not allowed
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tru Hilton Roanoke Hollins Hotel
  • Tru Hilton Hollins Hotel
  • Tru Hilton Roanoke Hollins
  • Tru Hilton Hollins
  • Tru By Hilton Roanoke Hollins Hotel
  • Tru By Hilton Roanoke Hollins Roanoke
  • Tru By Hilton Roanoke Hollins Hotel Roanoke

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.