"cleanliness. The room and bathroom were comfortable and clean. Staff friendly and competent. Building and parking lot in fine condition. " More
In shopping district
You'll find Short Pump Town Center and Children's Museum of Richmond within 3 miles (5 km) of this hotel. Regency Square Mall and Henrico Doctors' Hospital are also within 6 miles (10 km).
Business services
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 243 guestrooms also offer free WiFi and Smart TVs with cable channels. Other amenities include wired Internet, Netflix, and room service. Change of towels is available on request.
May 20, 2019 by General Manager
Dear Guest, we are delighted you had an outstanding stay at Richmond Marriott Short Pump and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Zarina Yafizova, General Manager
Mar 4, 2019 by General Manager
Dear Guest, thank you for the five-star review of the Richmond Marriott Short Pump. We are thrilled to read about your fantastic stay and how much you enjoyed our comfortable rooms and devoted hospitality. Thank you once more; we look forward to welcoming you back soon on your next visit to the Richmond area. Zarina Yafisova, General Manager
Jan 24, 2019 by RMSP Accounting
Thank you so much for your review. Please come and visit us again!
Sep 11, 2018 by Hotel Mgmt
Thank you for your review of your two delightful stays at Richmond Marriott Short Pump, Bucky! It is a pleasure to always provide you with a comfortable room, and we look forward to your return.
The following facilities or services will be unavailable from December 1 2020 to June 1 2021 (dates subject to change):
Richmond Marriott Short Pump offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 8958 square feet (832 square meters) and includes a conference center. The business-friendly Richmond Marriott Short Pump also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. You'll have access to the health club at a partner property. Self parking is free. Smoking is allowed in designated areas at this 3-star Glen Allen hotel.
Available in all rooms: Free WiFi , Wired Internet access (surcharge)
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , Free RV, bus, truck parking
Richmond Marriott Short Pump offers 243 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Glen Allen hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Richmond Marriott Short Pump has a restaurant serving breakfast only.
Room service (during limited hours) is available.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests under 16 years old are not allowed in the swimming pool or fitness facility.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.