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4.1 out of 5

"Very quick check.in, pleasant front desk staff " More

By a verified traveler on Sun 02 Apr 2023

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Hotel Description

4-star boutique hotel near Copley Square

Central Boston getaway

Within a 15-minute walk of this Back Bay hotel, you'll find Copley Square and Northeastern University. Boston Common and Fenway Park are also within 2 miles (3 km).

Renovated in 2022

This hotel features free WiFi in public areas, concierge services, and valet parking. Express check-out, dry cleaning, and luggage storage are also on offer.

Copley Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$175* Per night/room Jul 3 - Jul 4

Cozy Double

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Corner View Studio King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio King

Bed Count 1 King Bed Maximum Occupancy 2 Max

ADA Copley Queen

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Copley King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Copley Square Hotel ratings based on 19 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Copley Square Hotel

Everyone (10) Couples (6) Family (1)
1 out of 5
I came to property after 9:00 p.m. The valet was supposed to be there, but wasn't . Called hotel and they said valet was probably parking a car. Still waiting for 25 minutes. Then called hotel again, but on hold, hung up on and then finally got through. They finally called the valet and he finally came to park my car. Unfriendly front desk person in night shift. Very costly parking - $59 to valet park. And then another $25 because I asked for the service after 2:00 p.m. Ridiculous! Couldn't find another less costly parking garage. Travelocity should forwarn people about the costly parking.

Posted by on May 22, 2023

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Comment from Hotel Management

May 22, 2023 by Jordan

We extend apologies that your stay was not to your liking. We will continue to work tirelessly to improve the property and address your concerns. We appreciate your business and thank you for your feedback. Copley Square Hotel management

2 out of 5
Nice old fashioned hotel but with that comes problems with things like the thermostat. The room was set to 60deg and the blower only blew cold air even after we set it to 90

Posted by on May 7, 2023

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Comment from Hotel Management

May 7, 2023 by Jordan

Hello William. I am sorry that you were not satisfied during your stay. Thank you for your feedback. We will work hard to address and correct the issues that you shared with us. Thank you for your business and have a wonderful night.

5 out of 5

Posted by on Apr 29, 2023

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Comment from Hotel Management

May 19, 2023 by Copley Square Hotel

We appreciate your feedback and thank you for staying with us! :)

4 out of 5
Very quick check.in, pleasant front desk staff

Posted by , from ROCHESTER on Apr 2, 2023

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Comment from Hotel Management

Apr 2, 2023 by The Copley Square Hotel

We loved having you with us during your recent visit to Boston, our location in Copley Square is a fantastic home base to explore Boston. thank you for staying with us at the Copley Square Hotel.Our central location makes it easy for guests to explore some of the many exciting attractions that await just beyond our front doors, and we are delighted that you enjoyed your stay. Until next time, Copley Square HotelWe are lucky to have a great team at the Copley Square Hotel, thank you for noticing the effort that they make to take care of you.Thank you for all of your kind words. We are delighted you had a great stay and look forward to welcoming you back soon.So glad you enjoyed all that our property has to offer! We look forward to welcoming you back soon!Thank you for all of your kind words. We are delighted you enjoyed your stay and especially appreciate the shout out to our colleagues. So glad you enjoyed your stay with us. Thank you for taking the time to rate and review our hotel. We look forward to welcoming you back soon.

5 out of 5

Posted by on Jan 22, 2023

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Comment from Hotel Management

Mar 12, 2023 by Copley Square Hotel

Thank you!

5 out of 5

Posted by , from BALLSTON SPA on Jan 8, 2023

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4 out of 5
Good location for getting around the city, close to dining and shopping.

Posted by on Dec 29, 2022

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Comment from Hotel Management

Dec 29, 2022 by Copley Square Hotel

We appreciate your feedback and we thank you for staying with us! :)

2 out of 5

Posted by , from NEW YORK on Dec 26, 2022

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5 out of 5

Posted by on Dec 26, 2022

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5 out of 5
Great price

Posted by on Dec 12, 2022

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Comment from Hotel Management

Dec 14, 2022 by Copley Square Hotel

Thanks for staying with us. We appreciate your feedback! :)

Property Features

Copley Square Hotel offers its guests tour/ticket assistance, multilingual staff, and concierge services. WiFi is free in public spaces. The eco-certified Copley Square Hotel also features dry cleaning/laundry services, express check-out, and a front-desk safe. Parking is available for a fee. A complete renovation of Copley Square Hotel was completed in March 2022. This 4-star Boston hotel is smoke free.

  • 164 guestrooms or units
  • 7 levels
  • Built in 1891
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Back Bay Station (1 km / 0.6 mi)
  • Metro station: Copley Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Copley Square Hotel offers 164 accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with cable channels and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • LCD television
  • Cable channels
  • Netflix
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Desk chair

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Casino nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0014820350

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0014820350. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of: COVID-19 Guidelines (CDC); COVID-19 Guidelines (WHO); Safe Travels (WTTC - Global); Ecolab (3rd party expert - Global).

  • One child stays free
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • State tax ID - C0014820350
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 59 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Copley Hotel
  • Copley Square
  • Copley Square Boston
  • Copley Square Hotel
  • Copley Square Hotel Boston
  • Hotel Copley
  • Hotel Copley Square
  • Boston Marriott
  • Courtyard Boston Copley Square
  • Courtyard By Marriott Boston Copley Square Hotel Boston
  • Copley Square Hotel Hotel
  • Copley Square Hotel Boston
  • Copley Square Hotel Hotel Boston

You should know

  • One child 17 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.