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4.3 out of 5

"Beautiful hotel. Very nice stay if you want to be downtown. We were unaware of the lack of parking accommdation at the hotel. A walk to public parkin ... " More

By a verified traveler on Fri 12 Jan 2024

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Hotel Description

Historic hotel near Boston Public Garden

City center stay

At this Bay Village hotel, you'll be within a 5-minute walk of Boston Public Garden and Newbury Street. Boston Common and Copley Place are also within half a mile (1 km).

Dining options, 3 bars/lounges

This eco-certified hotel's 2 restaurants, 3 bars/lounges, and gym are some of the featured amenities. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. A coffee shop, a garden, and a snack bar/deli are also on offer.

Room, 1 Double Bed, Accessible, Bathtub (Mobility)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$140* Per night/room Mar 31 - Apr 1

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Queen Bed (Wicked Small Room)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hilton Boston Park Plaza ratings based on 66 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Boston Park Plaza

Everyone (27) Couples (10) Family (23)
4 out of 5
Beautiful hotel. Very nice stay if you want to be downtown. We were unaware of the lack of parking accommdation at the hotel. A walk to public parking or large fee for daily valet. The staff were great. Very helpful and responsive.

Posted by on Jan 12, 2024

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Comment from Hotel Management

Jan 12, 2024 by Mike

Thank you so much for staying with us! We are so glad you had such a great stay!

4 out of 5

Posted by on Jan 2, 2024

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Comment from Hotel Management

Jan 13, 2024 by Jon Crellin, Managing Director

Michelle, we at Hilton Boston Park Plaza appreciate your patronage! We are delighted to note that you enjoyed your experience with us. We're constantly striving to provide the best possible hospitality experiences, and feedback like yours is always highly encouraging. We can't wait to welcome you back for another memorable visit.

3 out of 5
Check in took over an hour due to computer issues and Hilton buying the hotel. Understandable, but no amenities provided for long wait, etc. Valet was not the most efficient due to the computer issues. Our vehicle could not be found initially. Most of the staff was nice, but most did not go out of their way to make us feel welcome.

Posted by on Oct 31, 2023

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Comment from Hotel Management

Nov 2, 2023 by Mike

We are so sorry you did not enjoy your stay. Feel free to call us directly to discuss further.

3 out of 5
room was very very small. we had just gotten off of a cruise ship and the room was smaller than cabin on cruise ship

Posted by on Oct 23, 2023

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Comment from Hotel Management

Nov 2, 2023 by Mike

We are so sorry you did not like your room. Feel free to reach out us directly the next time you book so we make sure you have a better experience.

5 out of 5

Posted by on Oct 10, 2023

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Comment from Hotel Management

Nov 2, 2023 by Mike

We are so glad you enjoyed your stay and we hope to see you again the next time you are in Boston!

3 out of 5
Old and tired rooms. Queen room was small with an even smaller bathroom.

Posted by , from Louisa on Sep 22, 2023

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Comment from Hotel Management

Sep 22, 2023 by Mike

We are sorry you did not like your room. Please feel to reach out to us the next time you book so we can work on getting you a better room.

5 out of 5

Posted by on Sep 17, 2023

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Comment from Hotel Management

Oct 9, 2023 by Jon Crellin, Managing Director

Thanks for the perfect rating, Virginia!We're pleased to hear that you have fully enjoyed your stay at Boston Park Plaza, as we strive to create a full service experience for our guests. We can't wait to see you again soon!

5 out of 5

Posted by on Sep 16, 2023

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Comment from Hotel Management

Oct 8, 2023 by Jon Crellin, Managing Director

Vanessa, it's great to see you had a pleasant stay at Boston Park Plaza. We're thrilled to have been part of your journey and look forward to welcoming you back in the future.

4 out of 5

Posted by on Sep 16, 2023

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Comment from Hotel Management

Sep 19, 2023 by Jon Crellin, Managing Director

Vanessa, we're glad to know you took the time to leave us a rating. Boston Park Plaza strives to create a comfortable and memorable experience for our guests. We hope to have you stay with us again soon to enjoy further what we have to offer.

5 out of 5
The property is great!

Posted by on Aug 21, 2023

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Comment from Hotel Management

Aug 23, 2023 by Jon Crellin, Managing Director

Kerry, it's wonderful to hear that you had a fantastic experience at Boston Park Plaza! We sincerely appreciate your feedback and hope to see you again in the future for another great stay.

Property Features

There are 2 restaurants on site, as well as a coffee shop/cafƩ and a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. A 24-hour business center and 35 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 64944 square feet (6033 square meters) and includes conference space. A fitness center, a library, and tour/ticket assistance are also featured at the eco-certified Hilton Boston Park Plaza. Parking is available for a fee. This Beaux Arts Boston hotel is smoke free.

  • 1060 guestrooms or units
  • 15 levels
  • 2 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 64944 sq ft of conference space
  • 6033 sq m of conference space
  • Built in 1927
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Back Bay Station (0.9 km / 0.6 mi)
  • Metro station: Arlington Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Boston Park Plaza offers 1060 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 47-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Netflix
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Strega Italiano - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Off the Common - This restaurant specializes in local cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Bicycle rentals nearby
  • Boat tours nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Sailing nearby
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property will place a USD 500 per night credit card authorization at check-in for Presidential Suite or Garden Suite bookings.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0015390350

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0015390350. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.Ā For guests' safety, the property includes a smoke detector in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is not currently implementing any guest safety measures
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 17
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property is not currently implementing any enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • State tax ID - C0015390350
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night
  • Resort fee: USD 40.75 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • In-room safe
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 35 per person
  • Fee for in-room wireless internet: USD 0 per day (rates may vary)
  • Valet parking fee: USD 65 per day
  • Nearby parking fee: USD 40 per day (499 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Park Plaza
  • Boston Park Plaza Hotel
  • Hotel Boston Park Plaza
  • Park Plaza
  • Park Plaza Hotel
  • The Boston Park Plaza Hotel And Towers
  • The Boston Park Plaza Hotel
  • Boston Park Plaza
  • Hilton Boston Park Plaza Hotel
  • Hilton Boston Park Plaza Boston
  • Hilton Boston Park Plaza Hotel Boston

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.