Skip to main content
Beginning of main content
4.1 out of 5

"The first room we had the a/c wasn’t working and it took till the next day for them to give us a new room … beside the 1 hot night our stay was wonder ... " More

By a verified traveler on Thu 14 Jul 2022

Enter dates to see availability

Hotel Description

4-star historic hotel near Newbury Street

City center stay

Within a 10-minute walk of this Back Bay hotel, you'll find Newbury Street and Boston Public Garden. Boston Common and Copley Place are also within half a mile (1 km).

Renovated in 2016

This historic hotel's 2 restaurants, 3 bars/lounges, and gym are some of the featured amenities. Traveling on business? Take advantage of the 36 conference rooms, 24-hour business center, and valet parking. Enjoy a meal in one of the 2 coffee shops/cafes and perks like free WiFi.

Wicked Small Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$214* Per night/room Aug 21 - Aug 22

Superior Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Superior Room, 2 Double Beds, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Run of House (Assigned at Check-in)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Boston Park Plaza ratings based on 65 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Boston Park Plaza

Everyone (22) Couples (14) Family (24)
4 out of 5
The first room we had the a/c wasn’t working and it took till the next day for them to give us a new room … beside the 1 hot night our stay was wonderful.

Posted by on Jul 14, 2022

Was this review helpful to you?
Comment from Hotel Management

Jul 18, 2022 by Jon Crellin, Managing Director

Thank you for sharing, michael anthony! We're delighted to hear that you had a wonderful experience at Boston Park Plaza! We strive to provide our guests with the best possible experience, so this is great to hear. We'd love to share an even more fantastic visit with you in the future. Have a beautiful day!

3 out of 5
Rooms are very small, much smaller than what we were told. When we got there, we ended up not getting the rooms that we paid for, and having two separate rooms on two different floors. Bathrooms were small and dirty, and there was little transportation to the airport.

Posted by on Jul 11, 2022

Was this review helpful to you?
Comment from Hotel Management

Jul 18, 2022 by Jon Crellin, Managing Director

We appreciate your feedback, Robert. It's unfortunate your time with us was less than ideal. We regret that our rooms didn't meet your expectations. We do offer a variety of room sizes and would be happy to help you choose one which better suits your needs next time. We look forward to hosting you again soon so we can share a more positive experience with you.

3 out of 5
Access to much of Boston area by walking. Room was small and not much better than a typical Interstate motel.

Posted by on Jul 4, 2022

Was this review helpful to you?
Comment from Hotel Management

Jul 7, 2022 by Jon Crellin, Managing Director

Thank you for sharing your review, Kyle. We're glad to hear you enjoyed your recent stay with us. It's pleasing to hear you enjoyed our prime location with access to the city's main attractions. We truly value your feedback regarding our accommodations. We'll take this into consideration as we move forward to improve for the future. We look forward to hosting you again next time you're in town.

4 out of 5
Very beautiful lobby, staff very friendly. However, light above the sink never repaired after we reported it not working our very 1st day. We also requested a room change because we were placed in a handicapped accessible room with no drawers in bathroom . We were told wecouldnotbe moved even when we said we could wait a day or two.

Posted by on Apr 26, 2022

Was this review helpful to you?
Comment from Hotel Management

Apr 27, 2022 by Jon Crellin, Managing Director

We appreciate your lovely rating, Jennifer! The satisfaction of our guests is important to us so we can't wait to see you back again at Boston Park Plaza soon. We want to share an even more fantastic experience with you next time. Thanks again for taking the time to leave your feedback!

4 out of 5
Very nice hotel with bar, Starbucks and gym facilities. Rooms are small and a bit dated. We had to move rooms once due to the adjoining door in our room allowed us to hear every conversation next door and couldn't sleep. Our next room was quiet; however was located over the loading dock so all we heard at 3-4 am, were dumpsters unloading/emptied and trucks backing up. Very disruptive sleep. Restaurant is on the expensive side. Great location however and right on the green line as well as Boston Common/Public garden. Few steps from Newbury street and shopping.

Posted by on Mar 24, 2022

Was this review helpful to you?
Comment from Hotel Management

Mar 24, 2022 by Jon Crellin, Managing Director

Thank you for the great rating, Lisa! We are always working very hard to provide high-quality experiences for all of our guests. We appreciate that you enjoyed our amenities and location, but we are disappointed to hear that we could have done more for you. We will share your feedback with our team moving forward. We look forward to sharing an even better experience with you soon!

5 out of 5
All staffs are friendly and responsive to needs

Posted by on Mar 1, 2022

Was this review helpful to you?
Comment from Hotel Management

Mar 4, 2022 by Jon Crellin, Managing Director

Thanks for the splendid review, Linh! It's fantastic you had such an excellent experience at Boston Park Plaza and that our team took such great care of you. We want you to feel right at home as soon as you walk through our doors! Our team will love to hear they made such a wonderful impression on you. We look forward to hosting you again soon so we can share another amazing experience with you.

4 out of 5
The room needed upgrading. Everything was very tight. Time to reconfigure and improve the layout. Paint, trim, doors, and fixtures were very worn.

Posted by , from FORTSON on Feb 6, 2022

Was this review helpful to you?
Comment from Hotel Management

Feb 8, 2022 by Jon Crellin, Managing Director

Thank you for taking the time to share your feedback, John. We were disappointed to learn that the condition of our rooms did not meet your expectations. Please be assured that this is not the standard that we aspire to and we will share your concerns with the appropriate members of our team moving forward. We hope you allow us the chance to share a more positive experience with you soon.

5 out of 5
Our reservation did not show up in their system at check-in. [Apparently there had been an issue with their system last month and some 3rd-party reservations werent showing up] I had brought a copy of my Travelocity receipt, and they quickly found us a room, and let us checkin early. They were very accommodating, friendly and efficient. The breakfast was superb.

Posted by , from Dover on Jan 16, 2022

Was this review helpful to you?
Comment from Hotel Management

Jan 18, 2022 by Jon Crellin, Managing Director

Thank you for sharing this wonderful review, Michelle! We are very pleased to hear that you had an enjoyable experience at Boston Park Plaza! We appreciate your praise for our team; they work very hard to ensure every guest feels right at home. We are delighted you felt welcomed and valued during your time with us! We'd love to share another positive experience with you in the future!

4 out of 5
Great hotel and in a great location.

Posted by on Jan 9, 2022

Was this review helpful to you?
Comment from Hotel Management

Jan 11, 2022 by Jon Crellin, Managing Director

Thank you for taking the time to share your review with us, Alyson! It's great to see we provided you with such an enjoyable experience. We're hoping we'll be seeing you again during your next visit to Boston Park Plaza. Thank you and have a wonderful day!

4 out of 5
Great staff at the front desk as well as the female concierge. They were all very friendly and helpful. The location is great as well being that they are just a block away from the subway and various key areas to visit like the public park, Boston Commons, Newbury Street and Beacon Hill.

Posted by on Jan 3, 2022

Was this review helpful to you?
Comment from Hotel Management

Jan 6, 2022 by Jon Crellin, Managing Director

Thanks for sharing the excellent review with us, Sandra! We're so glad that you had an exceptional experience at Boston Park Plaza from beginning to end. It's wonderful to know that our staff treated you so well and made you feel welcome throughout the entirety of your time with us. We were also thrilled to see you were able to take advantage of our prime location during your stay with us- that's what we like to see! We look forward to welcoming you back again soon. Thank you again for taking the time to leave your feedback!

Property Features

There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can unwind with a drink at one of the 3 bars/lounges. You'll find a 24-hour business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 50483 square feet (4690 square meters) and includes a conference center. A fitness center, a library, and tour/ticket assistance are also featured at the business-friendly Boston Park Plaza. Parking is available for a fee. A complete renovation of Boston Park Plaza was completed in April 2016. This Beaux Arts Boston hotel is smoke free.

  • 1060 guestrooms or units
  • 15 levels
  • 2 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • 50483 sq ft of conference space
  • 4690 sq m of conference space
  • Built in 1927
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Back Bay Station (0.9 km / 0.5 mi)
  • Metro station: Arlington Station (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Boston Park Plaza offers 1060 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 47-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desk chairs and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Netflix
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Desk chair

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

STRIP by Stega - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Off the Common - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Bicycle rentals nearby
  • Boat tours nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Sailing nearby
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property will place a USD 500 per night credit card authorization at check-in for Presidential Suite or Garden Suite bookings.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 25 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0015390350

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0015390350. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • State tax ID - C0015390350
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per night
  • Resort fee: USD 29.11 per accommodation, per night

The resort fee includes:

  • Nearby fitness center access
  • Internet access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 35 per person (approximately)
  • Fee for in-room wireless Internet: USD 20 per night (rates may vary)
  • Valet parking fee: USD 65 per day
  • Nearby parking fee: USD 40 per day (500 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Park Plaza
  • Boston Park Plaza Hotel
  • Hotel Boston Park Plaza
  • Park Plaza
  • Park Plaza Hotel
  • The Boston Park Plaza Hotel And Towers
  • The Boston Park Plaza Hotel
  • Boston Park Plaza Hotel
  • Boston Park Plaza Boston
  • Boston Park Plaza Hotel Boston

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

url importing http://travel.travelocity.com/Boston-Hotels-Boston-Park-Plaza.h4215-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Boston-Hotels-Boston-Park-Plaza.h4215-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Boston-Hotels-Boston-Park-Plaza.h4215-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.