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4.0 out of 5

"Beautiful view of the Charles river! " More

By a verified traveler on Mon 06 Sep 2021

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Hotel Description

4-star eco-friendly hotel near Copley Square, connected to a shopping center

City center stay

Within a 15-minute walk of this Back Bay hotel, you'll find Copley Square and Boston University. Newbury Street and Copley Place are also within half a mile (1 km).

Business services

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 54 conference rooms, as well as the 24-hour business center and free WiFi in public areas. A bar/lounge, a 24-hour front desk, and a coffee shop are also provided.

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$227* Per night/room Sep 5 - Sep 6

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 Queen Bed, Non Smoking, River View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Club Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Boston, a Marriott Hotel ratings based on 22 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Boston, a Marriott Hotel

Everyone (10) Couples (4) Family (9)
1 out of 5

Posted by on Apr 30, 2022

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5 out of 5

Posted by , from Durham on Apr 10, 2022

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2 out of 5

Posted by on Nov 1, 2021

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5 out of 5
Beautiful view of the Charles river!

Posted by on Sep 6, 2021

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2 out of 5
The rooms were too small and the air conditioning barely worked. We were told they had been closed for 17 months. I am not sure why we were not informed and able to make a different selection. We parked a vehicle there 1 night but they attempted to charge me for three nights. The staff did not seem to have any information, could not call us a cab and there were no amenities, no room service, no valet all though we were charged valet price to park ...

Posted by on Aug 9, 2021

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5 out of 5
Close to everything. Easy check in. Nice amenities. Great view.

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 16, 2020 by chu

Thank you for staying with us, we appreciate your feedback

5 out of 5
Very clean and comfortable room and hallways. Room service was fast and delicious

Posted by on Jan 12, 2020

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Comment from Hotel Management

Jan 12, 2020 by chu

Thank you for staying with us, we appreciate your feedback!

2 out of 5
I was not informed that the hotel has no parking. this cost me another 90 I also wasn't given the room with a view like I requested and this also cost me an extra 30 a night. Bathroom in the dining area was under construction so had to use the restroom on the second floor during dinner>

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 4, 2020 by chu

Thank you for staying with us, we appreciate your feedback! The request is not guaranteed. If you want to guaranteed that will be an extra charge. I do apologize for the inconvenience.

5 out of 5
This stay was AMAZING! The only negative that I experienced was the water situation. I’m not sure if the boiler is located in the basement but, at times, hot water was minimal and not as hot as I would’ve liked So very convenient to the T, Star Market, Copley, and other areas. You don’t have to leave the facility to get supplies or etc. I’ll definitely recommend this facility and plan on staying there when I return later in the year. Thank you to your staff for making the New Year Relaxation Vacation that I took there, one of the best experiences.

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 4, 2020 by chu

Thank you for staying with us, we appreciate your feedback!

5 out of 5
Great location to First Night festivities and staff was friendly and helpful

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 4, 2020 by chu

Thank you for staying with us, we appreciate your feedback!

About the Sheraton Boston, a Marriott Hotel

Location 39 Dalton St, Boston, MA 02199

Property Features

Sheraton Boston, a Marriott Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 71072 square feet (6603 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Sheraton Boston, a Marriott Hotel. Parking is available for a fee. This 4-star Boston hotel is smoke free.

  • 1220 guestrooms or units
  • 29 levels
  • 71072 sq ft of conference space
  • 6603 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Back Bay Station (1.2 km / 0.7 mi)
  • Metro station: Prudential Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Sheraton Boston, a Marriott Hotel offers 1220 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Boston hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Netflix
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

MARKET - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

SideBar - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, guests 12 and older must provide proof of COVID-19 vaccination to access the property's public areas, including the restaurant, bar, pool, and spa facilities.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0015110350

This property accepts credit cards; cash is not accepted

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0015110350. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, and Barclaycard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • State tax ID - C0015110350
  • Parking height restrictions apply
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 22 and USD 29 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Covered self parking fee: USD 52 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Hotel Sheraton
  • Boston Sheraton
  • Boston Sheraton Hotel
  • Hotel Boston Sheraton
  • Hotel Sheraton Boston
  • Sheraton Boston
  • Sheraton Boston Hotel
  • Sheraton Hotel Boston
  • Sheraton Boston, A Marriott
  • Sheraton Boston, a Marriott Hotel Hotel
  • Sheraton Boston, a Marriott Hotel Boston
  • Sheraton Boston, a Marriott Hotel Hotel Boston

You should know

  • Pool access available from 5:00 AM to 11:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.