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Embassy Suites Boston Logan Airport

3.5-star property
207 Porter St, Boston, MA 1-855-201-7819

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4.4 out of 5
Excellent!
See all 41 Travelocity Reviews

"We had to leave before the boxed breakfast was ready, so we did not get breakfast. The room was clean, but it was missing linens for the sofa bed and ... " More

By a verified traveler on Sun 20 Sep 2020

Points Of Interest

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Hotel Description

3.5-star hotel near New England Aquarium

Near the airport

Your stay at this East Boston hotel places you within 3 miles (5 km) of New England Aquarium and Quincy Market. Faneuil Hall Marketplace and Boston Harbor are also within 3 miles (5 km).

Free shuttle, breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-out, and free airport shuttle. Enjoy the fitness center and free on-the-go breakfast each morning.

MP3 docks, WiFi

Featuring conveniences like living rooms and refrigerators, the 273 guestrooms also offer MP3 docks and LCD TVs with cable channels. Other amenities include WiFi, wired Internet, and microwaves.

Basic Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$96* Per night/room Dec 3 - Dec 4

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Embassy Suites Boston Logan Airport ratings based on 41 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites Boston Logan Airport

Everyone (22) Couples (5) Family (16)
2 out of 5
Rooms were OK. The filter to the air condition unit doesn't look like it's been changed in over a year. The shower had black hair still on the walls so I'm not sure how thorough the cleaning is here. Guests down the hallway had doors open with music blaring and yelling and screaming at 11pm. On arrival I asked where to park and was told it was valet only, $55 for overnight. Would have been nice to know that in advance. Wont stay here again.

Posted by , from Radford, VA on Nov 1, 2020

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Comment from Hotel Management

Nov 2, 2020 by Customer Service

We appreciate the feedback, Chris. We're disappointed that your stay with us was less than ideal. It's unfortunate you've noticed a decline in the quality of our accommodations. We care about the comfort of our guests so we'll address your concerns with our team moving forward. We hope for the opportunity to host you again soon for a more positive experience.

4 out of 5
We had to leave before the boxed breakfast was ready, so we did not get breakfast. The room was clean, but it was missing linens for the sofa bed and the in room coffee did not work. Our room was one door down from the elevator and people getting off the elevator as late as 2:30 am were quite loud.

Posted by , from Houston on Sep 20, 2020

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Comment from Hotel Management

Sep 24, 2020 by Laura

Thank you for your stay with us. We greatly appreciate all of your feed back and hope to have you again in the future.

5 out of 5
It was easy and very pleasant.

Posted by on Sep 9, 2020

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Comment from Hotel Management

Sep 24, 2020 by Laura

Thank you for your stay with us. We greatly appreciate you feed back and look forward to having you again in the future.

5 out of 5
Amenities were not available me due to COVID. The check - in was quick, friendly and informative.

Posted by , from Colorado on Sep 6, 2020

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Comment from Hotel Management

Sep 24, 2020 by Laura

Thank you for your stay with us. We greatly appreciate you feed back and look forward to having you again in the future.

1 out of 5
I’ve stayed here on several occasions. The first time there were no issues, I was there on business and in and out. The second time I stayed there was for leisure and location. So when I checked into my room I dropped my luggage, showered and hit the town. Staff was courteous and was very helpful. Well, when I returned later that evening I went to watch t.v in the living room area only to keep stepping on dog food pebbles. I’d pick up a couple only to find them all over that part of the hotel room. I got frustrated and finally went to my bed, because I was tired and didn’t feel like having housekeeping come to my room that late to clean my room. I didn’t mention in the morning to the front desk and she apologized and sent someone up to clean it...hmmmm. She explained to me there are no pets allowed unless they’re service animals. Anyway, I don’t complain about much. So yesterday, I checked in and after traveling all day I needed to shower myself and daughter but there was no hot water. I called the front desk and they sent the engineer up to assist me with the pipe. After about 15 minutes the water got warmer but not hot. I showered my daughter anyway and get her out. I then continued to shower myself in the lukewarm water. I get out and my daughter brings to my attention that there’s something chocolate that is half eaten in the refrigerator. No joke. Went to shower this morning and again no hot water. Had to travel all day unbathed. Very unhappy with this situation.

Posted by , from Provincetown on Jul 23, 2020

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Comment from Hotel Management

Jul 31, 2020 by Laure

I do want to start off by thanking you for recent stay with us and apologizing for falling short of your expectations. We would love to have you again to show case all that our property has to offer.

5 out of 5
Close to the Hotel. The lady at the desk could've been a little friendlier.

Posted by on Mar 17, 2020

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Comment from Hotel Management

Mar 18, 2020 by Nichelle Foxx

Thank you for taking a moment to share your experience. I am happy to hear you found the Embassy Suites to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Nichelle Foxx

5 out of 5
I really liked the room. It was very nice!.......................

Posted by , from Houston on Feb 25, 2020

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Comment from Hotel Management

Feb 28, 2020 by NIchelle Foxx

Thank you for taking a moment to share your experience. I am happy to hear you found the Embassy Suites to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

5 out of 5

Posted by on Jan 8, 2020

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Comment from Hotel Management

Jan 16, 2020 by NF

Thank you for taking a moment to share your experience. I am happy to hear you found the Embassy Suites to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Nichelle Foxx

5 out of 5
Property was in a great location to access the subway and the breakfast buffet was awesome!

Posted by on Jan 2, 2020

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Comment from Hotel Management

Jan 16, 2020 by nf

Thank you for taking a moment to share your experience. I am happy to hear you found the Embassy Suites to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Nichelle Foxx

5 out of 5
Nice and clean. Great room and bed! Great bartender. Very courteous

Posted by on Dec 30, 2019

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Comment from Hotel Management

Jan 8, 2020 by NF

Thank you for choosing us for your stay. We wish to serve you again in the future and provide another first class stay at our hotel. Have a good one.!

About the Embassy Suites Boston Logan Airport

Location 207 Porter St, Boston, MA 02128

Renovations + Closures

The following facilities or services will be unavailable from June 5 2020 to December 31 2020 (dates subject to change):

  • Bar/Lounge(s)
  • Dining venue(s)

Due to COVID-19, this property’s food and beverage options may be limited.

The property will be renovating from September 30 2020 to December 31 2020 (completion date subject to change). The following areas are affected:

  • Front desk
  • Lobby
  • Meeting facilities
  • Select guestrooms
  • Swimming pool

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Embassy Suites Boston Logan Airport offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have WiFi and wired Internet for a fee. A 24-hour business center, a meeting room, and limo/town car service are available. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Boston Logan Airport. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. This 3.5-star Boston hotel is smoke free.

  • 1 building
  • 273 guestrooms or units
  • 10 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2003
  • To-go breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Long-term parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Logan Intl. Airport (BOS) (4.9 km / 3.1 mi)
  • Train station: Chelsea Station (6.1 km / 3.8 mi)
  • Metro station: Airport Station (0.9 km / 0.6 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking and extended parking available for a surcharge

Room Amenities

Embassy Suites Boston Logan Airport offers 273 air-conditioned accommodations with MP3 docking stations and safes. Accommodations offer separate living rooms. 50-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Boston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Living room
  • MP3 dock
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 5:30 AM to 9:00 AM and on weekends from 6:30 AM to 10:00 AM.

Porter Bar and Grill - This restaurant serves breakfast, lunch, and dinner.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0015410351

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0015410351. This property accepts credit cards, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 72 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - C0015410351
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • gap period enforced between guest stays 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Extended parking fee: USD 55 per day
  • Rollaway bed fee: USD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Logan Airport Embassy Suites
  • Embassy Suites Boston Logan Airport
  • Embassy Suites Hotel Boston Logan Airport
  • Embassy Suites Boston Logan Airport Hotel
  • Embassy Suites Boston Logan Airport Hotel Boston
  • Embassy Suites Logan Airport Hotel
  • Embassy Suites Logan Airport
  • Embassy Suites Boston Logan
  • Embassy Suites Boston Logan Airport Hotel
  • Embassy Suites Boston Logan Airport Boston
  • Embassy Suites Boston Logan Airport Hotel Boston

You should know

  • Embassy Suites Boston Logan Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.