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4.3 out of 5

"Good was great. Beds were comfortable. Clean. Affordable. " More

By a verified traveler on Mon 27 Nov 2023

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Hotel Description

3.5-star hotel near TD Garden

East Boston stay

Your stay at this East Boston hotel places you within 2 miles (3 km) of Faneuil Hall Marketplace and New England Aquarium. TD Garden and Boston Harbor are also within 3 miles (5 km).

Free shuttle, breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-out, and free airport shuttle. Enjoy the gym and perks like free train station pick-up.

Suite, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max
$153* Per night/room Mar 31 - Apr 1

Executive Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Basic Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Embassy Suites Boston Logan Airport ratings based on 83 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites Boston Logan Airport

Everyone (47) Couples (7) Family (24)
5 out of 5

Posted by on Feb 21, 2024

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Comment from Hotel Management

Feb 23, 2024 by Customer Service

Thanks for sharing this perfect rating, Katherine!We're thrilled to hear you enjoyed your stay at Embassy Suites by Hilton Boston at Logan Airport! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

4 out of 5

Posted by on Jan 4, 2024

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Comment from Hotel Management

Jan 25, 2024 by Customer Service

Mechial, thank you for choosing the Embassy Suites by Hilton Boston at Logan Airport and for taking the time to rate your stay. We're glad to see that you had a positive experience and we appreciate your feedback. Should you have any specific comments or suggestions for improvement, we'd love to hear them to ensure your next visit earns a full five stars. Once again, thank you for your rating and we hope to welcome you back soon.

5 out of 5
Good was great. Beds were comfortable. Clean. Affordable.

Posted by , from Lewiston on Nov 27, 2023

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Comment from Hotel Management

Nov 29, 2023 by Customer Service

Stacy, it is wonderful to hear that you enjoyed the delicious food and the comfort of our beds at Embassy Suites by Hilton Boston at Logan Airport. We're delighted that the cleanliness and affordability of our accommodations met your expectations. We look forward to welcoming you back in the future.

4 out of 5
The room was not completely clean upon our arrival. The matter was corrected immediately. Thank you.

Posted by , from Pembroke Pines on Nov 21, 2023

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Comment from Hotel Management

Nov 22, 2023 by Customer Service

Jeyly, thank you for your feedback. It is reassuring to hear that the issue regarding room cleanliness was swiftly resolved. Your satisfaction is our top priority at Embassy Suites by Hilton Boston at Logan Airport. We hope to welcome you back soon for an even more seamless experience.

4 out of 5

Posted by on Oct 29, 2023

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Comment from Hotel Management

Nov 18, 2023 by Customer Service

Thank you for taking the time to leave us a 4/5 rating, Bernice!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Embassy Suites by Hilton Boston at Logan Airport.

5 out of 5

Posted by , from Cavendish on Oct 16, 2023

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Comment from Hotel Management

Nov 6, 2023 by Customer Service

Thanks for the perfect rating, Peter! We can't wait to see you again soon for another amazing experience at Embassy Suites by Hilton Boston at Logan Airport. Have a great day!

5 out of 5
The service in the restaurant was very slow.

Posted by on Sep 30, 2023

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Comment from Hotel Management

Oct 1, 2023 by Customer Service

Linda, it's regrettable to hear about your experience in the restaurant. Expedient service is a priority for our team members, and we appreciate your patience during this occasion. We'll certainly take note and discuss this matter for improvements. We would like to welcome you back to Embassy Suites by Hilton Boston at Logan Airport and hopefully serve you better next time.

5 out of 5

Posted by , from Pittsburgh on Sep 20, 2023

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5 out of 5
Excellent location

Posted by , from N. BILLERICA on Sep 20, 2023

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Comment from Hotel Management

Sep 20, 2023 by Customer Service

Andrea, it's wonderful to hear that you appreciated Embassy Suites by Hilton Boston at Logan Airport's ideal location. We trust it enhanced your stay in our city and we hope to welcome you back on your next visit. Thank you for sharing your positive experience.

5 out of 5
Room clean and comfortable. I forgot my eyeglasses and the housekeeper Rosa found them and is assisting me in getting them back. She was kind and helpful.

Posted by on Sep 19, 2023

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Comment from Hotel Management

Sep 20, 2023 by Customer Service

Marion, we're thrilled to hear about your pleasant experience at Embassy Suites by Hilton Boston at Logan Airport. Ensuring a clean and comfortable environment is paramount to us. We're equally delighted to hear about Rosa's kindness and helpfulness. Our team members strive to go above and beyond for our valuable guests. We look forward to your next stay with us.

About the Embassy Suites Boston Logan Airport

Location 207 Porter St, Boston, MA 02128

Renovations + Closures

The property will be renovating from February 12 2024 to April 26 2024 (completion date subject to change). The following areas are affected:

  • Dining venue(s)

Guests will have access to the following alternate facilities during the renovation:

  • Business facilities

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

Embassy Suites Boston Logan Airport offers its guests an indoor pool, a spa tub, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is available in public spaces for a fee. A 24-hour business center, a meeting room, and limo/town car service are available. Event space at this hotel measures 5005 square feet (465 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Embassy Suites Boston Logan Airport. A roundtrip airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are free. For a fee, parking is available. This 3.5-star Boston hotel is smoke free.

  • 1 building
  • 282 guestrooms or units
  • 10 levels
  • 5005 sq ft of conference space
  • 465 sq m of conference space
  • Built in 2003
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Separate living room
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Train station: South Station (5.7 km / 3.5 mi)
  • Metro station: Airport Station (0.8 km / 0.5 mi)
  • Property shuttles: Free airport shuttle and train station pick-up
  • Parking: Valet parking available for a surcharge

Room Amenities

Embassy Suites Boston Logan Airport offers 282 air-conditioned accommodations with MP3 docking stations and safes. 50-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Boston hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • MP3 dock
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Porter Bar and Grill - This restaurant serves dinner only. Guests can enjoy drinks at the bar.

Espresso Bar - Onsite coffee shop. Open daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Embassy Suites Boston Logan Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per night, plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0015410351

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector and a smoke detector

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0015410351. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Bed sheets and towels are washed at a temperature of at least 60Ā°C/140Ā°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • State tax ID - C0015410351
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per day
  • Administrative fee: USD 4.99 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Covered valet parking fee: USD 60 per day (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 75 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)
  • Rollaway bed fee: USD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Logan Airport Embassy Suites
  • Embassy Suites Boston Logan Airport
  • Embassy Suites Hotel Boston Logan Airport
  • Embassy Suites Boston Logan Airport Hotel
  • Embassy Suites Boston Logan Airport Hotel Boston
  • Embassy Suites Logan Airport Hotel
  • Embassy Suites Logan Airport
  • Embassy Suites Boston Logan
  • Embassy Suites Boston Logan Airport Hotel
  • Embassy Suites Boston Logan Airport Boston
  • Embassy Suites Boston Logan Airport Hotel Boston

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.