"This property was amazing a lovely, and knowledgeable staff. Accommodates were spacious, well thought out, green yeah great job. The meals were abun ... " More
East Boston stay
Your stay at this East Boston hotel places you within 3 miles (5 km) of New England Aquarium and Faneuil Hall Marketplace. Boston Common and TD Garden are also within 3 miles (5 km).
Free shuttle, breakfast
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-out, and free airport shuttle. Enjoy the gym and perks like free train station pick-up.
Jan 6, 2023 by Customer Service
We appreciate you taking the time to share your concerns with us, April.We're disappointed that your experience with us was anything less than ideal. It's also unfortunate you've noticed a decline in the quality, cleanliness and condition of our accommodations. We care about the comfort and satisfaction of our guests so we'll address all of your concerns with the appropriate members of our management team so that we may improve moving forward.We hope to see you again soon so we can share a more positive experience that our guests are accustomed to.
Dec 23, 2022 by Customer Service
Thank you for the lovely review and continuous patronage, JoAnn!We're thrilled you enjoyed your time with us at Embassy Suites by Hilton Boston at Logan Airport! It's wonderful you liked our property. Our staff goes above and beyond for our guests. They will appreciate the praise. Our food is delicious! We can't wait until your next stay with us!
Dec 7, 2022 by Customer Service
Thank you for taking the time to share your 4/5 review with us, David.We're thrilled to hear you had such an enjoyable experience with us. We care about the comfort and satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to the appropriate members of our team so that we may improve moving forward.We're looking forward to sharing a more enjoyable experience with you soon. Thank you again and have a lovely day!
Dec 1, 2022 by Customer Service
Thank you for sharing your feedback, Nancy.It's unfortunate to hear you weren't completely satisfied with your recent experience, as we strive to provide all of our guests with a wonderful experience from beginning to end. Please know your feedback regarding the odor in our rooms will be addressed with the appropriate members of our management team so we may improve for the future.We hope you'll give us another chance to provide you with the quality experience we're truly capable of sharing with our guests.
Sep 1, 2022 by Customer Service
Thanks for the fantastic review, Debra!It's excellent you had such an amazing stay at Embassy Suites by Hilton Boston at Logan Airport! We're delighted our team made you feel so welcome and valued during your time in our hotel. We endeavor to go above and beyond to ensure our guests have a memorable experience. That's what we like to see!We can't wait until your next visit so we can share another fantastic experience with you soon!
Oct 11, 2022 by Customer Service
Thanks for sharing the excellent review with us, David!We're so glad that you had an exceptional experience at Embassy Suites by Hilton Boston at Logan Airport from beginning to end. It's wonderful to know that our staff treated you so well and made you feel welcome throughout the entirety of your time with us. We look forward to welcoming you back again soon!Thank you again for taking the time to leave your feedback!
Oct 11, 2022 by Customer Service
Thank you for taking the time to leave us a 4/5 rating, Gregory!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Embassy Suites by Hilton Boston at Logan Airport.
Aug 27, 2022 by Customer Service
Thank you for the excellent review, William!It's lovely you had such a pleasant stay with us at Embassy Suites by Hilton Boston at Logan Airport! We strive to offer top-notch service and comfort for all of our guests. We're happy you appreciated our clean accommodations so much. Our team takes great care to properly refresh all rooms and your praise lets us know we're succeeding!We look forward to hosting you again soon for another amazing experience!
Aug 8, 2022 by Customer Service
Thank you for sharing this glowing review, Nancy! We are delighted to hear about your experience at Embassy Suites by Hilton Boston at Logan Airport! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging. We'd love to share another positive, fun experience with you in the future.
Embassy Suites Boston Logan Airport offers its guests an indoor pool, a spa tub, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is available in public spaces for a fee. A 24-hour business center, a meeting room, and limo/town car service are available. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Boston Logan Airport. A roundtrip airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are free. For a fee, parking is available. This 3.5-star Boston hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wireless internet access , High-speed internet access , Internet access (surcharge)
Available in some public areas: WiFi (surcharge)
Valet parking (surcharge)
Embassy Suites Boston Logan Airport offers 282 air-conditioned accommodations with MP3 docking stations and safes. 50-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. This Boston hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Porter Bar and Grill - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Espresso Bar - Onsite coffee shop. Open daily.
An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Embassy Suites Boston Logan Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015410351
Safety features at this property include a carbon monoxide detector and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is C0015410351. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.