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"We were only in the city for an overnight to see a show, but our stay was very nice. I found the staff to be incredibly accommodating and helpful. The
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Family-friendly 4.5-star hotel near New England Aquarium
City center stay
At this Back Bay hotel, you'll be well placed to visit Newbury Street and Boston Marathon Finish Line, both steps away. Copley Place and Copley Square are also within half a mile (1 km).
Multiple dining options
This smoke-free hotel features 3 restaurants, a bar/lounge, and a 24-hour fitness center. Families will appreciate the onsite laundry facilities and in-room childcare. WiFi in public areas is free.
Free WiFi, iPod docks
In addition to LCD TVs with digital channels, the 214 guestrooms offer free WiFi and iPod docks. Other amenities include 24-hour room service, refrigerators, and free newspapers.
The Lenox Hotel Boston ratings based on 52 Verified Reviews
Review Summary
4.7
out of 5
4.5 out of 5.0
Room cleanliness5.0 out of 5.0
Service & staff5.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for The Lenox Hotel Boston
Everyone (7)Couples (1)Family (3)
5 out of 5
We had a fantastic stay. The whole staff made my daughter's visit for her Sweet 16th birthday very special. Big thanks to Walter for setting up fantastic fires - made the snowy night super cozy!
Posted by a verified traveler on Dec 2, 2019
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5 out of 5
This hotel blows the doors off all the big brand places in Back Bay. A unique boutique hotel that takes you back in time.
Posted by a verified traveler on Nov 23, 2019
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5 out of 5
Great location! Smells so good when you walk through the lobby! Fast excellent room service!
Posted by a verified traveler on Oct 1, 2019
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5 out of 5
This was our first experience visiting Boston. Upon our return we will be staying at the Lenox again. The staff was genuine and most helpful in all areas.
Posted by a verified traveler on Sep 24, 2019
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5 out of 5
Wonderful staff in a perfect location. This hotel is clean, beautiful and relaxing!
Posted by a verified traveler on Apr 21, 2019
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5 out of 5
Posted by a verified traveler on Dec 27, 2018
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4 out of 5
Nice hotel close to theater and restaurants
We were only in the city for an overnight to see a show, but our stay was very nice. I found the staff to be incredibly accommodating and helpful. They helped with directions, restaurant recommendations. Our room was clean and comfortable. We really enjoyed a visit to the hotel lounge as well. We will stay here again!
Posted by Emily, from NH on Dec 13, 2017
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5 out of 5
Great hotel with a lot of history
The Lenox is in the center of Boston. It is close to the metro and you can easily travel to any of the historical sites you want to visit.
Posted by a verified traveler on Jun 21, 2017
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5 out of 5
Fantastic Hotel Experience in the Heart of Boston
Pros:I liked everything about this hotel. From the comfort and appointments of the rooms to the location to the staff. All were fantastic.
Location:The Lenox is in the middle of the city and you can pretty much get to everything. Copley Square, the T, the Boston Public Library, Newbury street, etc
I planned a five day stay in downtown Boston for the purpose of a vacation. Many of the hotels I looked at seemed more modern and minimalist and I was looking to find a place that had some character to it. The Lenox Hotel has character to spare! From the minute we were helped by the valets to the front desk and concierge, the one thing that comes to mind is "quality". The hotel itself is beautiful inside and has a real "1920s" kind of feel. We took advantage of the sitting/public area, the handy ticket printing feature (accessible via smart phones/tablets, etc.) to print tickets for the symphony, the bar, room service and the valet parking. All of those features were fantastic. The sitting area had comfortable chairs and is right in the middle of things so you can people watch if that's your thing. The bar has a good selection of alcohols, beers and wines and room service was prompt and accurate. The valet deserves special attention because he went out of his way to share information with us about the area, made good suggestions about restaurants and bars, was friendly and volunteered to call a swanky north end restaurant on our behalf when my daughter left her purse there.
This hotel is right in the middle of everything. The T is around the corner, shopping on Newbury street is a block away and there are plenty of restaurants/bars/pubs and shopping right nearby. The location is really phenomenal.
Posted by Robert, from Bristow, VA on Jul 20, 2016
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5 out of 5
Cons:The complimentary coffee offered in the lobby was terrible. It would be much nicer to have coffee machines in the rooms
The hotel is in a great location. The staff were all very friendly and helpful. The restaurants had good food at reasonable prices. The room was wonderful. Overall, it was a great place to stay. I will try to stay here every time I come to Boston.
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 3000 square feet (279 square meters). A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury The Lenox Hotel Boston. You'll have access to the health club at a partner property. For a fee, parking is available. This 4.5-star Boston hotel is smoke free.
214 guestrooms or units
11 levels
3 dining venues
3000 sq ft of conference space
279 sq m of conference space
Built in 1900
Bar or lounge
Childcare (surcharge)
Charging station for electric cars
Business center (24 hours)
Breakfast available (surcharge)
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Wedding services available
Newspapers in lobby (free)
Fireplace in lobby
ATM
Bellhop
Elevator
No smoking on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Long-term parking (surcharge)
, Valet parking (surcharge)
Transport
Airport: Boston, MA (BOS-Logan Intl.) (15.9 km / 9.9 mi)
Train station: Boston-Back Bay Station (0.6 km / 0.4 mi)
Metro station: Copley Station (0.2 km / 0.1 mi)
Parking: Valet parking and extended parking available for a surcharge
Room Amenities
The Lenox Hotel Boston offers 214 air-conditioned accommodations with iPod docking stations and safes. LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Boston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
IPod dock
In-room dining (24 hours)
HD television
Digital channels
Premium channels
Movies for purchase
Refrigerator
Shower and tub combination
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Nightly turndown service
Newspapers (free)
Local calls (free)
Childcare in room (surcharge)
Massage in room (surcharge)
Hair dryer
Safe
Bathrobes
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.
The Lenox Hotel Boston has 3 restaurants serving breakfast, lunch, and dinner.
24-hour room service is available.
Nearby Activities
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Bicycle rentals nearby
Boat tours nearby
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Roll-in shower
Wheelchair accessible parking
In-room accessibility
Braille or raised signage
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 21
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are available for USD 30.00 per night.
Free cribs (infant beds)!
Pets
Pets are welcome and stay free
Only dogs are allowed
Maximum 1 per room (weight limit: 50 lbs)
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Tax ID - C0015530350.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0015530350.
Pets allowed (no fees)
Tax ID - C0015530350
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Breakfast fee: between USD 20 and USD 50 per person (approximately)
Valet parking fee: USD 53 per day (in/out privileges)
Extended parking fee: USD 53 per night
Rollaway bed fee: USD 30.00 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Boston Hotel Lenox
Boston Lenox
Boston Lenox Hotel
Hotel Lenox
Hotel Lenox Boston
Lenox Boston
Lenox Boston Hotel
Lenox Hotel
Lenox Hotel Boston
The Lenox Hotel Boston Hotel
The Lenox Hotel Boston Boston
The Lenox Hotel Boston Hotel Boston
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
