"Beautiful room and hotel. The restaurant was closed but there was dining close by. " More
Heart of Boston
Within a 10-minute walk of this Boston Financial District hotel, you'll find New England Aquarium and Faneuil Hall Marketplace. Boston Common and TD Garden are also within 2 miles (3 km).
Business services
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling for business? Take advantage of the 24-hour business center, express check-in, and conference space. Self parking, a coffee shop, and a grocery/convenience store are also offered.
Comfy beds, WiFi
The 403 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Flat-screen TVs come with cable channels, and other amenities include WiFi and room service.
Dec 14, 2019 by Mike D.
We appreciate the review of your recent experience at our hotel and we thank you for taking the time to share your feedback. We are truly sorry that you had a disappointing experience with us and we have addressed these issues with our staff. Exceptional guest service is the foundation of our brand promise and your feedback helps us to improve. Thank you once again for your comments.
Dec 14, 2019 by Mike D.
Thank you for choosing the Hilton Boston Downtown/Faneuil Hall and for taking the time to comment on your stay with us. We constantly strive for 5s and do see that you scored us an 4 or lower in some key areas. If there is any feedback that you could provide that would have made your stay a 5 I would love to hear it.
Dec 14, 2019 by Mike D.
Thank you for choosing the Hilton Boston Downtown/Faneuil Hall and for taking the time to comment on your stay with us. We pride ourselves on giving exceptional service and are so pleased that you experienced this during your stay!
Dec 14, 2019 by Mike D.
Thank you for choosing the Hilton Boston Downtown/Faneuil Hall and for taking the time to comment on your stay with us. We pride ourselves on giving exceptional service and are so pleased that you experienced this during your stay! If there is anything that I can assist with, please reach out at any time. Thank you so much for being a Hilton Honors Member and we hope to see you again in the future!
Dec 14, 2019 by Mike D.
Thank you for choosing the Hilton Boston Downtown/Faneuil Hall and for taking the time to comment on your stay with us. We pride ourselves on giving exceptional service and are so pleased that you experienced this during your stay
Sep 28, 2019 by Mike D.
Thank you for choosing the Hilton Boston Downtown/Faneuil Hall and for taking the time to comment on your stay with us. We pride ourselves on giving exceptional service and are so pleased that you experienced this during your stay! I. Thank you so much for staying with us and we hope to see you again in the future!
Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A 24-hour fitness center, a library, and tour/ticket assistance are also featured at the business-friendly Hilton Boston Downtown/Faneuil Hall. Parking is available for a fee. This 4-star Boston hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Self parking (surcharge)
Hilton Boston Downtown/Faneuil Hall offers 403 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. 42-inch flat-screen televisions come with premium cable channels and pay movies. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon.
Fin Point - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0015280351
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The tax ID number is C0015280351. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines. The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
The property is a member of Historic Hotels of America.