"We were surprised to find that there was only one usb port in the room which was on the back of the TV-very hard to reach and it only charged if the T ... " More
East Cambridge stay
Your stay at this East Cambridge hotel places you within 2 miles (3 km) of TD Garden and Massachusetts Institute of Technology. Boston Common and Faneuil Hall Marketplace are also within 2 miles (3 km).
Dining, 24-hour fitness
This hotel features a restaurant, an indoor pool, and a bar/lounge. Enjoy the 24-hour gym and perks like free WiFi. Self parking, a 24-hour business center, and a coffee shop are also offered.
Jul 24, 2023 by Customer Service
Thank you for taking the time to share your feedback, Michael.It's unfortunate you had such challenges during your time with us. We strive to offer quality service and convenience for our guests. We're disheartened our reservation system didn't meet your expectations. We care deeply about the happiness and satisfaction of our guests so we'll be sure to discuss your review and concerns moving forward.We do hope you allow us to host you again soon so we can share a more positive experience with you.
Jul 22, 2023 by Luis
Thank you Aaron for the 5 out 5
Jul 12, 2023 by Royal Sonesta Hotel Boston
Dear John,Thank you for taking the time to share your feedback regarding your experience with Royal Sonesta Boston. Your comments are important to us, as they allow us to serve you better.I deeply regret that we could not meet your expectations regarding your low satisfaction with Royal Sonesta Boston.We appreciate you sharing your concerns and look forward to ensuring we can exceed your expectations in the future.
Apr 4, 2023 by Luis
David we appreciate you taking the time to share your 5 out of 5 rating!!!
Feb 15, 2022 by Gilma A.
Thanks for the excellent review, Sarah. We're delighted your time at Royal Sonesta was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our great service and cleanliness as well as our great location. We look forward to hosting you again soon for another fantastic experience.
The Royal Sonesta Boston offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 18 meeting rooms are available. Event space at this hotel measures 28000 square feet (2601 square meters) and includes conference space. The Royal Sonesta Boston also features a terrace, concierge services, and a front-desk safe. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Cambridge hotel.
Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed , Internet access in public areas - surcharge
Self parking (surcharge)
The Royal Sonesta Boston offers 400 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.
ArtBar - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Studio Cafe & Bakery - This coffee shop serves light fare only. Open daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
Tax ID - C0015760490
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. The tax ID number is C0015760490. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; the property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and reservations are required for some onsite facilities. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.