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"We were surprised to find that there was only one usb port in the room which was on the back of the TV-very hard to reach and it only charged if the T ... " More

By a verified traveler on Sun 08 May 2022

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Hotel Description

4-star hotel near TD Garden

East Cambridge stay

Your stay at this East Cambridge hotel places you within 2 miles (3 km) of TD Garden and Massachusetts Institute of Technology. Boston Common and Faneuil Hall Marketplace are also within 2 miles (3 km).

Dining, 24-hour fitness

This hotel features a restaurant, an indoor pool, and a bar/lounge. Enjoy the 24-hour gym and perks like free WiFi. Self parking, a 24-hour business center, and a coffee shop are also offered.

Standard Room, 1 Queen Bed (City Explorer)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$270* Per night/room Oct 1 - Oct 2

Room, 2 Queen Beds, Partial View (River)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, City View (Hearing, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Royal Sonesta Boston ratings based on 17 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Royal Sonesta Boston

Everyone (9) Couples (2) Family (6)
2 out of 5
Booked two beds for family only one bed left. Overbooked according to front desk. Very disappointed

Posted by on Jul 23, 2023

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Comment from Hotel Management

Jul 24, 2023 by Customer Service

Thank you for taking the time to share your feedback, Michael.It's unfortunate you had such challenges during your time with us. We strive to offer quality service and convenience for our guests. We're disheartened our reservation system didn't meet your expectations. We care deeply about the happiness and satisfaction of our guests so we'll be sure to discuss your review and concerns moving forward.We do hope you allow us to host you again soon so we can share a more positive experience with you.

5 out of 5

Posted by on Jun 26, 2023

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Comment from Hotel Management

Jul 22, 2023 by Luis

Thank you Aaron for the 5 out 5

1 out of 5

Posted by , from New York on Jun 26, 2023

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Comment from Hotel Management

Jul 12, 2023 by Royal Sonesta Hotel Boston

Dear John,Thank you for taking the time to share your feedback regarding your experience with Royal Sonesta Boston. Your comments are important to us, as they allow us to serve you better.I deeply regret that we could not meet your expectations regarding your low satisfaction with Royal Sonesta Boston.We appreciate you sharing your concerns and look forward to ensuring we can exceed your expectations in the future.

5 out of 5

Posted by on Mar 4, 2023

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Comment from Hotel Management

Apr 4, 2023 by Luis

David we appreciate you taking the time to share your 5 out of 5 rating!!!

1 out of 5

Posted by on Nov 9, 2022

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3 out of 5
We were surprised to find that there was only one usb port in the room which was on the back of the TV-very hard to reach and it only charged if the TV was on and it took forever. When I asked if there was another room with better charging they said "no" but I could go to Best Buy and by a brick. We ere pretty disappointed with that response.

Posted by , from RANDOLPH on May 8, 2022

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5 out of 5
Everyone that worked here gave superb customer service! Everything was nice and clean! Couldn’t have asked for a better experience

Posted by on Mar 15, 2022

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5 out of 5

Posted by , from Sandys on Mar 1, 2022

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5 out of 5
The property was in a quiet location on the Charles River. Right behind the hotel was the Charles River park and bike path. Gorgeous views. It was also very close to the Museum of Science. It was generally a convenient spot but there was a fairly significant walk to the T (15 minutes) that was a little different than what was shared on the website. The hotel was clean, the staff was friendly, great amenities and nice pool. Very comfy bed. The biggest drawback was the bathroom door which was difficult to slide open and shut (no handle on the inside) and was quite loud. Would absolutely stay here again.

Posted by on Feb 14, 2022

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Comment from Hotel Management

Feb 15, 2022 by Gilma A.

Thanks for the excellent review, Sarah. We're delighted your time at Royal Sonesta was so outstanding as providing our guests with an excellent experience is very important to us. It's fantastic you appreciated our great service and cleanliness as well as our great location. We look forward to hosting you again soon for another fantastic experience.

1 out of 5

Posted by on Dec 12, 2021

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Property Features

The Royal Sonesta Boston offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and 18 meeting rooms are available. Event space at this hotel measures 28000 square feet (2601 square meters) and includes conference space. The Royal Sonesta Boston also features a terrace, concierge services, and a front-desk safe. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Cambridge hotel.

  • 400 guestrooms or units
  • 10 levels
  • 2 buildings
  • 28000 sq ft of conference space
  • 2601 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed , Internet access in public areas - surcharge

Parking

Self parking (surcharge)

Transport

  • Train station: North Station (2.6 km / 1.6 mi)
  • Metro station: Lechmere Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Royal Sonesta Boston offers 400 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

  • LCD television
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Desk chair

Food & Drink

ArtBar - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Studio Cafe & Bakery - This coffee shop serves light fare only. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Guests must contact this property in advance to reserve onsite parking

Tax ID - C0015760490

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. The tax ID number is C0015760490. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; the property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and reservations are required for some onsite facilities. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Electrostatic spray is used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • State tax ID - C0015760490
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per day
  • Resort fee: USD 22.03 per accommodation, per night

The resort fee includes:

  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Royal Sonesta Hotel
  • Boston Sonesta Hotel
  • Royal Sonesta Boston
  • Royal Sonesta Boston Cambridge
  • Royal Sonesta Hotel
  • Royal Sonesta Hotel Boston
  • Royal Sonesta Hotel Boston Cambridge
  • Sonesta Hotel Boston
  • Cambridge Sonesta Hotel
  • Sonesta Cambridge
  • Royal Sonesta Boston Hotel Cambridge
  • Royal Sonesta Boston Hotel
  • Sonesta Hotel Cambridge

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.