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4.1 out of 5

"Unable to complete trip due to illness. Did not check-in. " More

By a verified traveler on Thu 25 Jul 2019

Hotel Description

3-star hotel near Charleston Civic Center

Heart of Charleston

You'll find Charleston Civic Center and Charleston Town Center within a 15-minute walk of this Charleston hotel. Also, Haddad Riverfront Park is within half a mile (1 km) and Avampato Discovery Museum is within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and conveniences like a 24-hour front desk and laundry facilities.

Free Internet, Smart TVs

Featuring conveniences like refrigerators and microwaves, the 110 guestrooms offer free WiFi and free wired Internet, as well as Smart TVs with cable channels. Other amenities include first-run movies, Netflix, and premium bedding.

Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Courtyard by Marriott Charleston Downtown/Civic Center ratings based on 8 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott Charleston Downtown/Civic Center

Everyone (5) Couples (1) Family (2)
4 out of 5

Posted by on Feb 3, 2020

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Comment from Hotel Management

Apr 2, 2020 by Cindy

Thank you for staying with us. We hope you choose us again when in the Charleston WV area.

3 out of 5
Unable to complete trip due to illness. Did not check-in.

Posted by on Jul 25, 2019

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Comment from Hotel Management

Jul 27, 2019 by Cindy

We hope you feel better soon. Signed, The staff at the Courtyard

5 out of 5

Posted by on Jun 25, 2019

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4 out of 5
So close to Civic center. Very clean. Loved the fire pit

Posted by on Feb 15, 2019

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5 out of 5
First room had smokey smell, but room change was quick. Second room was very nice. Will stay here again.

Posted by on Dec 30, 2018

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Comment from Hotel Management

Dec 30, 2018 by Melinda

Thank you for staying with us! We appreciate the feedback.

5 out of 5

Posted by on Nov 15, 2018

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Comment from Hotel Management

Nov 16, 2018 by Melinda

Thank you

3 out of 5
No free coffee in lobby.They have a Starbucks in the lobby. Ridiculous at $5.00

Posted by on May 21, 2018

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Comment from Hotel Management

May 24, 2018 by Melinda

My apologies for not having complimentary coffee in the lobby. This a Marriott standard for Courtyard to sell Starbucks.

4 out of 5

Great hotel, friendly staff, good location.

The staff at the hotel could not have been more friendly and helpful. Hotel was clean and in a good location right next to the river. The "free WiFi" is non-existent. You will have to upgrade to paid if you actually want to get anything done. Overall a very nice stay.

Posted by , from WV on May 22, 2017

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About the Courtyard by Marriott Charleston Downtown/Civic Center

Location 100 Kanawha Boulevard East, Charleston, WV 25301

Property Features

Courtyard by Marriott Charleston Downtown/Civic Center offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a business center on site. The business-friendly Courtyard by Marriott Charleston Downtown/Civic Center also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. This 3-star Charleston hotel is smoke free.

  • 110 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Charleston, WV (CRW-Yeager) (8.2 km / 5.1 mi)
  • Train station: Charleston Station (2.8 km / 1.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Courtyard by Marriott Charleston Downtown/Civic Center offers 110 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 32-inch Smart televisions come with premium cable channels, first-run movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers. This Charleston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Smart television
  • Cable channels
  • Premium channels
  • First-run movies
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM and 9:00 AM.

The Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer and masks are required in public areas. The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 10 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Charleston Hotel
  • Courtyard by Marriott Charleston Downtown/Civic Center Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.