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4.5 out of 5

"Loved how you can sign up for whatever classes you can fit during your stay there and the staff & service were top notch! " More

By a verified traveler on Mon 28 Mar 2022

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Hotel Description

4.5-star luxury resort near Cave Creek Museum

In suburbs

At this Carefree resort, you'll be within 3 miles (5 km) of Cave Creek Museum and 6 miles (10 km) of Legend Trail Golf Club. Troon North Golf Club is within 9 miles (15 km) and Cave Creek Regional Park is within 12 miles (20 km).

Luxury amenities

A full-service spa, 3 outdoor pools, and 2 outdoor tennis courts are all featured at this luxury resort. Traveling on business? Take advantage of the free WiFi in public areas, laundry service, and free valet parking. Enjoy a meal from the a restaurant and perks like free self parking.

Double Queen, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$263* Per night/room Jul 11 - Jul 12

Room, 1 King Bed (Spa)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Mountain View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Carefree, Parlor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Carefree)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

CIVANA Wellness Resort and Spa ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for CIVANA Wellness Resort and Spa

Everyone (2) Couples (5) Family (5)
5 out of 5
Loved how you can sign up for whatever classes you can fit during your stay there and the staff & service were top notch!

Posted by , from Mesa on Mar 28, 2022

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Comment from Hotel Management

Apr 1, 2022 by Jesse

Dear Derek, Thank you for your 5 star review! We are so glad to see you enjoyed our unlimited wellness offerings and top notch service staff. We hope to welcome you back in soon! Be well, Jesse Doris Marketing Manager CIVANA Wellness Resort & Spa

5 out of 5
Civana exceeded our expectations! This is the place for you if you are looking to relax and recharge.

Posted by on Apr 7, 2021

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Comment from Hotel Management

Apr 8, 2021 by Camila

Thank you for such a wonderful review! So glad to see you enjoyed your time and cannot wait to welcome you back in soon! Warmest Regards, Camila Frederico General Manager

5 out of 5
Easy check-in, very nice stuff, always ready to help. The food is so tasty, super healthy, freshly made and always with an element of surprise! The rooms are clean, beds are comfortable. Free Daily yoga, cycling and other classes are such a plus! Spa is very relaxing. Kelly, the lady who did my massage, was absolutely wonderful. Can’t say enough good words about this place. Thank you, Civana!

Posted by , from Margate, FL on Oct 19, 2020

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Comment from Hotel Management

Oct 21, 2020 by Julia

Thank you do much for that feedback!

5 out of 5
I had an amazing five days here in early February. Everything was perfect. Especially the staff, spa, food and wellness classes. What I loved was I never needed to leave the property to experience what I came to Arizona for! All of their classes kept me happy and filled my days and the spa treatments and amenities were excellent. It’s all there!

Posted by , from Chicago on Feb 12, 2020

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Comment from Hotel Management

Feb 14, 2020 by Rachel

Dear Eileen, Thank you for the incredible feedback! We are so grateful to have been a part of your wellness journey here at Civana. It's inspiring to hear your time with us was fulfilling and memorable. We deeply look forward to your next visit, please let us know if we can do anything further to serve you. Deepest Gratitude,

5 out of 5
A great place to relax, get rejuvenated, and do some self-care.

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 15, 2019 by Rachel

Thank you so much for the kind words!

4 out of 5
Couple things that needed attention: 1. Residue from spill in front of the door into our building. 2. Shower head was partially plugged due to mineral build-up in the nozzles.

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 3, 2019 by Elise G

Thank you!

5 out of 5
The most unique aspect of Civana is the friendliness of the entire staff.

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jun 29, 2019 by Gloria, Guest Services Manager

Hello! Thank you for your response. We definitely appreciate our entire CIVANA team. We look forward to welcoming you back with us. Have a great rest of your day.

5 out of 5

Posted by on Apr 21, 2019

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Comment from Hotel Management

Apr 27, 2019 by Gloria, Guest Services Manager

Thank you for your review. Have a great day!

4 out of 5
Civana is a beautiful resort with a variety of amenities. The property is beautiful and serene. The only issue was the noise in the hotel room. The doors are extremely heavy and would slam shut. The walls are also thin so we could easily hear conversations in surrounding rooms.

Posted by on Apr 18, 2019

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Comment from Hotel Management

Apr 27, 2019 by Gloria, Guest Services Manager

Hello, Thank you for your review and your feedback. We will work on a solution to the noise issue you experienced. I hope you enjoyed your stay with us and look forward to your next visit. Have a great day!

2 out of 5
It has a very nice gym. Rooms are nice, restaurant was good .. only thing wrong was they fee you 32.75 a day for “experience fee” makes no sense to me. Pissed me off and they won’t refund the money, so watch out for the “final print”

Posted by on Mar 15, 2019

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Comment from Hotel Management

Mar 17, 2019 by Gloria, Assistant Front Office Manager

Hi Penny, Thank you for taking the time to write a review. I am glad that you enjoyed your stay with us. We do charge a $30 per night (plus tax) Experience Fee (our Resort Fee). This fee covers things such as parking (valet or self), shuttle usage, WiFi, newspaper, water canteens, and access to our classes throughout the day. I am sorry that you were not aware of the fee, but it is mentioned in your booking. We hope to see you again in the future. Have a great day!

About the CIVANA Wellness Resort and Spa

Location 37220 Mule Train Rd, Carefree, AZ 85377

Property Features

CIVANA Wellness Resort and Spa offers its guests a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a spa tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this resort measures 12000 square feet (1115 square meters) and includes a conference center. A fitness center, a sauna, and a terrace are also featured at the luxury CIVANA Wellness Resort and Spa. Limited free parking is available on a first-come, first-served basis. A complete renovation of CIVANA Wellness Resort and Spa was completed in November 2017. This 4.5-star Carefree resort is smoke free.

  • 176 guestrooms or units
  • 2 levels
  • 8 buildings
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 1963
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 3
  • Free WiFi
  • Outdoor tennis courts - 2
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free valet parking and self parking

Room Amenities

CIVANA Wellness Resort and Spa offers 176 accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Private balcony or patio
  • Separate bedroom
  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6 AM to 11 AM.

Terras - Overlooking the pool and garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Cafe Meto - Overlooking the garden, this café serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor tennis courts and complimentary bicycles are featured at the resort. 3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site
  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Hiking/biking trails on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Tennis lessons on site
  • Skydiving nearby
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Rafting nearby
  • Boat tours nearby
  • Fitness classes on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

The Spa at CIVANA has 23 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 23
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 30 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carefree Resort
  • Carefree Hotel Carefree
  • Carefree Resort And Conference Center
  • Carefree Hotel
  • CIVANA Resort
  • CIVANA Spa Resort
  • CIVANA Carefree Spa
  • CIVANA Spa
  • Carefree Resort Conference Center
  • CIVANA Resort Carefree
  • CIVANA Resort
  • CIVANA Carefree
  • Resort CIVANA Carefree
  • Carefree CIVANA Resort
  • Resort CIVANA
  • CIVANA Carefree Resort
  • Carefree Resort Conference Center
  • CIVANA Carefree Spa Resort
  • CIVANA
  • Civana Wellness Spa Carefree
  • CIVANA Wellness Resort and Spa Resort
  • CIVANA Wellness Resort and Spa Carefree
  • CIVANA Wellness Resort and Spa Resort Carefree

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.