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"Property was very dirty, room was dirty on arrival " More

By a verified traveler on Sun 24 Oct 2021

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Hotel Description

Hotel near Billy Graham Library in Charlotte

Close to airport

Within 2 miles (3 km) of this well-placed hotel, you'll find Billy Graham Library and United States Citizenship and Immigration Services office. York Road Community Park and Charlotte Regional Farmers Market are also within 2 miles (3 km).

Business services

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 131 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free local calls.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$54* Per night/room Dec 14 - Dec 15

Deluxe Suite, 1 King Bed, Non Smoking (Deluxe Executive Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking (Deluxe Executive Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Accessible, Non Smoking (Mobility Accessible)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing Impaired Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max

La Quinta Inn & Suites by Wyndham Charlotte Airport South ratings based on 39 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for La Quinta Inn & Suites by Wyndham Charlotte Airport South

Everyone (21) Couples (1) Family (11)
1 out of 5
This place needs to be scraped. Needed remodeled 20 years ago. Run down and filthy. Worst LaQuinta I ever stayed in. Lights in room don’t work, elevator sketchy, guests were locked out at front door upon my arrival as their keys wouldn’t give them access. Fixtures broken, dirty. Had a late flight and checking out in the morning thank goodness. Stay anywhere but here.

Posted by on Oct 30, 2021

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Comment from Hotel Management

Nov 2, 2021 by "KC"

Thank you for staying with us and for taking the time to share your review. Please allow us to seize this opportunity to sincerely apologize that your stay was anything less than perfect. We are very saddened to read your review as we never want our guests to have such an experience. As the new General Manager here, I realize there is much work to be done. My staff and I are up for the challenge. We "WILL" get it done! We hope that you will return and give us an opportunity to exceed your expectations.

3 out of 5
Property was very dirty, room was dirty on arrival

Posted by on Oct 24, 2021

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Comment from Hotel Management

Oct 26, 2021 by "KC"

Thank you for your comments. Your opinion and satisfaction is very important to us and I am very sorry we were unable to meet your expectations. Rest assured, your comments are taken to heart and we will do everything we can to improve. Thank you for sharing with us and we hope to see you again soon.

5 out of 5

Posted by , from woodstock on Oct 5, 2021

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2 out of 5
Very dirty did to be updated and not safe a lot of people in the parking lot

Posted by , from CEDARCREEEK on Oct 2, 2021

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Comment from Hotel Management

Oct 5, 2021 by "KC"

Thank you for staying with us and for taking the time to share your review. Please allow us to seize this opportunity to sincerely apologize that your stay was anything less than perfect. We are very saddened to read your review as we never want our guests to have such an experience. As the new General Manager here, I realize there is much work to be done. My staff and I are up for the challenge. We "WILL" get it done! We hope that you will return and give us an opportunity to exceed your expectations.

5 out of 5
I’ve stay here a dozen times. Last time about 5 years ago. This is probably due to the ccp virus and a shortage of staff and customers, but the floors were filthy. Elevator floor is unswept, hallway carpets have multiple stains and are filthy. But the room was perfectly clean and in good condition. Again the staff were very good at the front desk upon checking in and out.

Posted by , from WEST JEFFERSON on Sep 24, 2021

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3 out of 5
The property has potential but is not being taken care of and is dirty

Posted by on Sep 11, 2021

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Comment from Hotel Management

Sep 13, 2021 by "KC"

Thank you for staying with us and for taking the time to share your review. Please allow us to seize this opportunity to sincerely apologize that your stay was anything less than perfect. We are very saddened to read your review as we never want our guests to have such an experience. As the new General Manager here, I realize there is much work to be done. My staff and I are up for the challenge. We "WILL" get it done! We hope that you will return and give us an opportunity to exceed your expectations.

1 out of 5

Posted by on Jul 4, 2021

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1 out of 5
They haven't ready the rooms at time. We was waiting for almost 4hrs to receive our rooms

Posted by on May 30, 2021

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Comment from Hotel Management

Jun 7, 2021 by KC

Thank you for staying with us and for taking the time to share your review. Please allow us to seize this opportunity to sincerely apologize that your stay was anything less than perfect. We are very saddened to read your review as we never want our guests to have such an experience. As the new General Manager here, I realize there is much work to be done. My staff and I are up for the challenge. We "WILL" get it done! We hope that you will return and give us an opportunity to exceed your expectations.

1 out of 5
I didn't like much, Stayed on 4th floor, getting off elevator immediately smelled vomit thru out the entire hallway, Entire Hallway was water stained room old and used, fixtures not firmly attached to wall(Bathroom shower curtain holder) If I had seen this prior to paying for room I would have immediately left the building

Posted by on May 22, 2021

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Comment from Hotel Management

Jun 3, 2021 by KC

Thank you for staying with us and for taking the time to share your review. Please allow us to seize this opportunity to sincerely apologize that your stay was anything less than perfect. We are very saddened to read your review as we never want our guests to have such an experience. As the new General Manager here, I realize there is much work to be done. My staff and I are up for the challenge. We "WILL" get it done! We hope that you will return and give us an opportunity to exceed your expectations.

1 out of 5

Posted by on Feb 21, 2021

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About the La Quinta Inn & Suites by Wyndham Charlotte Airport South

Location 4900 S Tryon St, Charlotte, NC 28217

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

La Quinta Inn & Suites by Wyndham Charlotte Airport South offers its guests an outdoor pool, a spa tub, and a fitness center. WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. The business-friendly La Quinta Inn & Suites by Wyndham Charlotte Airport South also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Self parking is free. This Charlotte hotel is smoke free.

  • 131 guestrooms or units
  • 6 levels
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Charlotte Station (9.6 km / 6 mi)
  • Parking: Free self parking

Room Amenities

La Quinta Inn & Suites by Wyndham Charlotte Airport South offers 131 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Hotel Names

  • Quinta Charlotte Airport South
  • Quinta Inn Charlotte Airport South
  • La Quinta Charlotte
  • La Quinta Inn And Suites Charlotte Airport South
  • Charlotte La Quinta
  • Quinta Wyndham Charlotte Airport South Hotel
  • Quinta Wyndham Charlotte Airport South
  • Hotel La Quinta by Wyndham Charlotte Airport South Charlotte
  • Hotel La Quinta by Wyndham Charlotte Airport South
  • La Quinta by Wyndham Charlotte Airport South Charlotte
  • Charlotte La Quinta by Wyndham Charlotte Airport South Hotel
  • Quinta Wyndham Hotel
  • Quinta Wyndham
  • La Quinta Inn Suites Charlotte Airport South
  • La Quinta By Wyndham Charlotte
  • La Quinta Inn & Suites by Wyndham Charlotte Airport South Hotel
  • La Quinta Inn & Suites by Wyndham Charlotte Airport South Hotel
  • La Quinta by Wyndham Charlotte Airport South
  • La Quinta Inn Suites Charlotte Airport South

You should know

  • Children 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.