In shopping district
Within 2 miles (3 km) of this well-placed hotel, you'll find Charlotte Motor Speedway and Concord Mills. Also, Rocky River Golf Club is within half a mile (1 km) and Hendrick Motorsports Complex is within 2 miles (3 km).
Golf course, dining
A golf course, a 24-hour gym, and a restaurant are all featured at this Art Deco hotel. Traveling on business? Take advantage of the 24-hour business center and WiFi in public areas. Enjoy the indoor pool and free perks like cooked-to-order breakfast and a shopping center shuttle.
Comfy beds, WiFi
The 308 guestrooms feature comforts like pillowtop beds and premium bedding, while living rooms and refrigerators offer the conveniences of home. Other amenities include MP3 docks, sofa beds, and LCD TVs with cable channels.
Oct 13, 2021 by GM
Dear ELIZABETH, I’m sorry that you did not find us to be a good value and that our spa and hot were closed. Guest satisfaction is our highest priority and I regret that we left you with a poor impression. Your feedback is welcomed as it encourages change for future stays. Thank you for taking the time to share your review with us. Sincerely, Alan Benson General Manager
Aug 9, 2021 by GM
Dear Anonymous, Thank you for sharing this frame-worthy review. I feel our amenities are some of the finest and your feedback helps validate that opinion. Your review and recommendation are very much appreciated. We will be looking forward to serving you in the future. Best, Alan Benson General Manager
Aug 9, 2021 by GM
Dear Anonymous, Thank you for bringing these matters to our attention. I immediately became disheartened when reading your review. I'm very sorry for your poor arrival experience. Please accept our deepest apologies regarding the issues you encountered with your accommodations. What you experienced is not typical and your comments have been conveyed to upper management to be addressed. Again, thank you for your review and we hope to better serve you in the future. Sincerely, Alan Benson General Manager
Aug 2, 2021 by GM
Dear Anonymous, Thank you for sharing a review of your recent stay. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from us. The details definitely do make a trip and we regret we missed the mark. Your feedback provides us with the valuable information we need to improve. We appreciate your patronage and hope to see you again soon. Sincerely, Alan Benson General Manager
Apr 30, 2021 by GM
Dear Anonymous, It was our pleasure hosting you and we look forward to a return visit. Thank you for choosing us. Best, Alan Benson General Manager
Apr 6, 2021 by GM
Dear Anonymous, We aim to impress, so I'm sorry that your visit was just okay. Your comments, which highlight our successes and areas for improvement, are welcomed as they foster change for the better. Thank you for taking the time to share your review. Sincerely, Alan Benson General Manager
Mar 30, 2021 by GM
Dear Anonymous, It was our pleasure hosting you and we appreciate your time in reviewing our hotel. We hope to see you again upon your return to the area. Sincerely, Alan Benson General Manager
Embassy Suites by Hilton Charlotte-Concord-Golf Resort & Spa offers its guests a golf course, an indoor pool, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi and wired Internet are available in public spaces for a fee. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 45,000 square feet (4 square meters) and includes a conference center. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Charlotte-Concord-Golf Resort & Spa. Parking is available for a fee. The property offers extended parking privileges. This 3.5-star Concord hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)
Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge
Self parking (surcharge) , RV, bus, truck parking
Embassy Suites by Hilton Charlotte-Concord-Golf Resort & Spa offers 308 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate living rooms and include sofa beds. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Concord hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and safes. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Guests are served free cooked-to-order breakfast daily from 6:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
Embassy Suites by Hilton Charlotte-Concord-Golf Resort & Spa has a restaurant serving lunch and dinner.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.
Recreational amenities at the hotel include a golf course, an indoor pool, and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.