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Hilton Garden Inn Charlotte Airport

3-star property
2400 Cascade Pointe Blvd, Charlotte, NC 1-855-201-7819
4.6 out of 5
Exceptional!
See all 28 travelocity Reviews

"It was a great stay. They told me that I would receive my receipt via email but that still hasn’t arrived- 2 days later but the stay was excellent " More

By a verified traveler on Wed 27 Apr 2022

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Hotel Description

3-star hotel near Billy Graham Library

Close to airport

Within 3 miles (5 km) of this Charlotte hotel, you'll find Charlotte Regional Farmers Market and York Road Community Park. Carolinas Aviation Museum and Renaissance Park are also within 3 miles (5 km).

Renovated in 2017

This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free Internet, MP3 docks

The 157 soundproofed guestrooms offer free WiFi and free wired Internet, as well as MP3 docks. Other amenities include 24-hour room service, flat-screen TVs, and refrigerators.

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$119* Per night/room May 30 - May 31

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Garden Inn Charlotte Airport ratings based on 28 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Charlotte Airport

Everyone (17) Couples (2) Family (7)
5 out of 5
It was a great stay. They told me that I would receive my receipt via email but that still hasn’t arrived- 2 days later but the stay was excellent

Posted by on Apr 27, 2022

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Comment from Hotel Management

Apr 28, 2022 by General Manager

Gary, thank you for choosing Hilton Garden Inn Charlotte Airport and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. Furthermore, regarding your concern about the receipt, we would like to mention that when making a reservation through a third-party website, a receipt is typically given at the same time. Please let us know if we can be of any further assistance; we would be happy to be of service. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hilton Garden Inn Charlotte Airport Management

5 out of 5
The staff was extremely helpful and courteous. The hotel had drivers available. My flight arrived late at night and that service was greatly appreciated. My room was beautiful and peaceful. I definitely recommend the Garden Hilton in Charlotte, N.C.

Posted by on Feb 20, 2022

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Comment from Hotel Management

Feb 21, 2022 by Hilton Garden Inn Charlotte Airport Management

Helen, thank you for being our guest at Hilton Garden Inn Charlotte Airport. It is lovely to learn that you had an amazing visit, and we are glad you appreciated our courteous staff and relaxing accommodations. Providing an exceptional stay to every guest is what we strive for every day, and we cannot wait to welcome you back soon. Sincerely, Hilton Garden Inn Charlotte Airport Management

5 out of 5

Posted by , from TAMPA on Jan 10, 2022

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4 out of 5

Posted by , from Valdese on Nov 26, 2021

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5 out of 5
Lovely, Clean & convenient!

Posted by on Nov 7, 2021

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Comment from Hotel Management

Nov 8, 2021 by Hilton Garden Inn Charlotte Airport Management

Greg, thank you for the generous review of your recent stay at the Hilton Garden Inn Charlotte Airport! We are glad to know you had a nice time with us and that you enjoyed our well-kept property. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area. Sincerely, Hilton Garden Inn Charlotte Airport Management

5 out of 5
Great stay. Quiet and clean.

Posted by on Sep 3, 2021

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Comment from Hotel Management

Sep 4, 2021 by Chuck, thank you for the generous review of Hilton

Chuck, thank you for the generous review of Hilton Garden Inn Charlotte Airport. We are delighted to know you had a peaceful experience and that you loved our clean hotel. It was a pleasure hosting you, and we look forward to welcoming you back soon. Sincerely, Hilton Garden Inn Charlotte Airport Management

5 out of 5
Everyone was friendly and helpful during our stay.

Posted by on Jul 14, 2021

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Comment from Hotel Management

Jul 15, 2021 by Management

We are flattered by your generous review of Hilton Garden Inn Charlotte Airport. It is very kind of you to recognize our devoted staff for their service. Your compliments will surely be shared with our team. We look forward to having you as our guest again whenever your travels bring you back to Charlotte. Sincerely, Hilton Garden Inn Charlotte Airport Management

5 out of 5

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 20, 2021 by Management

Thank you for being our guest. Our top priority is for you to have an enjoyable stay and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at Hilton Garden Inn Charlotte Airport, and we look forward to welcoming you again soon. Sincerely, Hilton Garden Inn Charlotte Airport Management

5 out of 5

Posted by on Jul 1, 2021

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Comment from Hotel Management

Jul 12, 2021 by Management

Thank you so much for the perfect rating of your time at Hilton Garden Inn Charlotte Airport. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area. Sincerely, Hilton Garden Inn Charlotte Airport Management

5 out of 5
I liked that it was a quiet environment. Staff was extremely friendly and helpful. There is nothing I didn't lie to comment on.

Posted by on May 21, 2021

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Comment from Hotel Management

May 23, 2021 by Hilton Garden Inn Charlotte Airport Management

Thank you for your gracious review of Hilton Garden Inn Charlotte Airport. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love knowing you had a great stay and that the attentive service provided by our associates surpassed your expectations. Your compliments will be shared with our team for taking such excellent care of you. We value your business and look forward to welcoming you back to the area. Sincerely, Hilton Garden Inn Charlotte Airport Management

About the Hilton Garden Inn Charlotte Airport

Location 2400 Cascade Pointe Blvd, Charlotte, NC 28208

Property Features

Hilton Garden Inn Charlotte Airport offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 1800 square feet (162 square meters). The business-friendly Hilton Garden Inn Charlotte Airport also features tour/ticket assistance, a garden, and complimentary newspapers in the lobby. A roundtrip airport shuttle is free (available 24 hours). Self parking is free. A complete renovation of Hilton Garden Inn Charlotte Airport was completed in 2017. Smoking is allowed in designated areas at this 3-star Charlotte hotel.

  • 1 building
  • 157 guestrooms or units
  • 5 levels
  • 1800 sq ft of conference space
  • 162 sq m of conference space
  • Built in 2013
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Hilton Garden Inn Charlotte Airport offers 157 accommodations with MP3 docking stations and safes. 42-inch flat-screen televisions come with pay movies. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 9:00 AM.

The Garden Grille and Bar - This restaurant serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 10.95 per person (approximately)
  • Extended parking fee: USD 25 per week
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Charlotte Airport
  • Hilton Garden Inn Hotel Charlotte Airport
  • Hilton Garden Inn Charlotte Airport Hotel
  • Hilton Garn Inn Charlotte
  • Hilton Charlotte Charlotte
  • Hilton Garden Inn Charlotte Airport Hotel
  • Hilton Garden Inn Charlotte Airport Charlotte
  • Hilton Garden Inn Charlotte Airport Hotel Charlotte

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.