"When checking the front desk staff was very friendly and helpful. The property needs updating. House cleaning staff didn’t leave extra towels after ta ... " More
Close to airport
You'll find Duke University and Duke University Hospital within 2 miles (3 km) of this Durham hotel. Also, Rhine Research Center Museum is within half a mile (1 km) and Durham VA Medical Center is within 2 miles (3 km).
Business services
This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a snack bar/deli, and a grocery/convenience store are also offered.
Apr 9, 2024 by Customer Service
Chelsea, we're thrilled to learn that the team members at Millennium Hotel Durham made a positive impression on you with their friendliness. We appreciate your kind words and look forward to your return visit.
Jan 20, 2024 by Customer Service
Mary, thank you for choosing the Millennium Hotel Durham for your stay. We're delighted to learn of your positive experience and appreciate the top rating you've given us! Our team eagerly awaits your return in the future for another outstanding experience. Safe travels until then.
Nov 12, 2023 by Customer Service
Thank you for taking the time to leave us a 4/5 rating, Charles!We're thrilled to know we've left you with a wonderful impression. We're looking forward to hosting you again so we can share an even better experience with you at Millennium Hotel Durham.
Oct 15, 2023 by Customer Service
Anna, thank you for your feedback. It's great to hear you found our front desk team members accommodating. We aim to ensure our guests' utmost comfort and regret to hear of your experience with the amenities in your room, as well as the towel replenishment. We appreciate your suggestion regarding property enhancements and will ensure to better our door policy for added guest convenience. Looking forward to serving you better during your next visit.
Oct 12, 2023 by Customer Service
Kathy, we appreciate your feedback and your repeated trust in our facilities. It's unfortunate to hear your recent stay fell short of your earlier experiences. We strive to provide excellent service and cleanliness across our hotel, and it sounds like we missed the mark in certain aspects during your visit. Interest in our complimentary shuttle service does fluctuate, causing periods of increased demand. As for breakfast pricing, we'll examine how our offerings align with guest expectations. While we're pleased you found our pool accessible this time, it's regrettable that your timing did not allow for enjoyment. Your insights will definitely assist in guiding improvements for future guests. We value your feedback, and we're hopeful for the opportunity to serve you again, exceeding your expectations on your next visit.
Jul 25, 2023 by Customer Service
Thank you for the fantastic rating, Michelle!We strive to make all of our guests feel welcome and relaxed during their time at Millennium Hotel Durham! We can't wait to see you again soon.
Jun 15, 2023 by Customer Service
Thank you for taking the time to share your experience at Millennium Hotel Durham, Reginald. We are thrilled to hear that you found our hotel to be expansive, quiet, and neat, with beautiful decor. It is always our goal to create a memorable and comfortable atmosphere for our guests, and we are glad that we were able to achieve this during your stay.We genuinely appreciate your feedback and will continue to strive for excellence in all aspects of our service at Millennium Hotel Durham. If your travels bring you back to the area, we hope to have the opportunity to welcome you back for another delightful stay. Safe travels!
Aug 18, 2022 by Haddy
Dear Ian, Thank you for sharing your experience. Your comments are important to us. I have shared your post with Maintenance Manager to better address these items.
Millennium Durham offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. A 24-hour business center and 2 meeting rooms are available. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 15995 square feet (1486 square meters) and includes conference space. A vending machine, gift shops/newsstands, and laundry facilities are also featured at the business-friendly Millennium Durham. Self parking is free. This 3-star Durham hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Free self parking
Millennium Durham offers 316 accommodations with laptop-compatible safes and coffee/tea makers. 40-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Bel Gusto - This buffet restaurant serves breakfast only.
Recreational amenities at the hotel include an indoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.