Near the airport
Within 2 miles (3 km) of this Charlotte hotel, you'll find Renaissance Park and Billy Graham Library. SouthPark Mall and Charlotte Convention Center are also within 6 miles (10 km).
Free shuttle, breakfast
This hotel features a restaurant, a gym, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-out, and free airport shuttle. Enjoy freebies like on-the-go breakfast and an area shuttle
Sep 21, 2021 by Kevin
Thanks so much for staying with us!
Aug 10, 2021 by Kevin
Thanks very much for you comments. Please accept our apologies as your room clearly fell below our standards. I've forwarded your comments to the team so we can quickly address the items mentioned. We hope you will consider giving us another opportunity as we are confident your experience will be much better.
Jul 15, 2021 by Kevin
Thanks so much for choosing our hotel. While we are happy to hear you enjoyed your stay with us, please accept our apologies for the cleanliness and service shortfalls. We will be sure to address with the team. We hope to see you back soon!
Jul 6, 2021 by Kevin
Please accept our apologies for the pool closure. We can certainly understand the disappointment. We hope you will give us another opportunity as we are reopening the area soon.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. There's an onsite 24-hour business center. Event space at this hotel measures 13000 square feet (1208 square meters) and includes conference space. A fitness center, a terrace, and coffee/tea in a common area are also featured at the business-friendly Embassy Suites Hotel Charlotte. An area shuttle within 3 mi and a roundtrip airport shuttle (available 24 hours) are free. For a fee, parking is available. This 3.5-star Charlotte hotel is smoke free.
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge) , Wireless internet access , Internet access (surcharge)
Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge
Free self parking
Embassy Suites Hotel Charlotte offers 274 accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters. 42-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Charlotte hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Guests are served free on-the-go breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
Embassy Suites Hotel Charlotte has a restaurant serving lunch and dinner.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive smart lock details.
Guests will receive smart lock details.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.