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4.4 out of 5

"They had bottles of water in the room I assumed they were free but they charged my card for it. :( " More

By a verified traveler on Wed 12 Feb 2020

Hotel Description

3.5-star guestrooms with comfy beds

Near the airport

You'll be within 3 miles (5 km) of Carolinas Aviation Museum and 6 miles (10 km) of Bank of America Stadium with a stay here. Charlotte Convention Center and Billy Graham Library are also within 6 miles (10 km).

Free airport shuttle

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. There's an indoor pool on site, and a 24-hour front desk and a coffee shop are also provided.

Free WiFi, comfy beds

The 222 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, room service, and flat-screen TVs with digital channels.

Traditional Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$90* Per night/room Dec 6 - Dec 7

Traditional Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 1 King Bed, Non Smoking (Club level)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Queen Beds, Non Smoking (Club level)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Sheraton Charlotte Airport Hotel ratings based on 25 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sheraton Charlotte Airport Hotel

Everyone (12) Couples (1)
4 out of 5
They had bottles of water in the room I assumed they were free but they charged my card for it. :(

Posted by , from ASHEVILLE NC on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Cat

Thanks for staying with us. We appreciate your feedback!

5 out of 5
The desk clerks remembered me from a previous stay. They even asked about my sister. It made me feel even more welcome.

Posted by on Dec 2, 2019

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Comment from Hotel Management

Dec 2, 2019 by Cat

Thanks for staying with us. We appreciate your feedback!

5 out of 5
Very clean quiet and comfortable. Will definitely stay here again!

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 7, 2019 by Cat

Thanks for staying with us. We appreciate your feedback!

4 out of 5

Posted by on Sep 26, 2019

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5 out of 5

Posted by on May 20, 2019

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5 out of 5
Very nice hotel, clean, extremely helpful staff, and comfortable

Posted by on Dec 7, 2018

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5 out of 5

Nice hotel is really close to airport

Excellent service of personal very clean Price is good

Posted by , from Miami on Dec 25, 2017

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5 out of 5

Sheridan Airport Hotel North Carolina

Warm and friendly staff went above and beyond for us ! The hotel was clean and comfortable. The pool was warm and clean. Room service was delicious and quick.

Posted by , from T on Jun 17, 2017

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4 out of 5

Great bed and great location

My main criteria in a hotel is the bed. I was incredibly surprised by the great bed. I slept well both nights and that almost never happens. The mattress and linens were both superior Hotel has an old school feel, but kept up nicely with modern furniture, pillows and decor. If my son were little again, he would have absolutely loved the indoor pool area. The restaurant food was also surprisingly good and had items that were unique (berry salad!). I don't know if this is a North Carolina thing, but the staff was super friendly. Finally, the location proximity to the airport (and use of the shuttle) cannot be beat. One thing only to mention in a negative light: housekeeping knocked on the door at 8. I get that a lot of guests will be travelling, but that is way too early to assume for all rooms.

Posted by on Oct 15, 2016

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Comment from Hotel Management

Oct 24, 2016 by Jennifer J

Austin, Thank you for choosing the Sheraton Charlotte Airport Hotel! I am thrilled that you enjoyed everything, from our Sheraton Sweet Sleeper beds, to the food in our onsite restaurant, Oscars! Providing the best customer service is of the utmost importance to us and I’m glad you experienced this first hand. I will make sure the Housekeeping Manager is aware of the disturbance you encountered in the morning. I apologize about any inconvenience that might have caused you. We really appreciate you taking your time to share your feedback with us and we hope to connect with you again in the future!

5 out of 5

Beautiful place for an airport hotel

I was pleasantly surprised when I walked into the lobby of this hotel! I wasn't expecting much with it being an "airport hotel". The lobby was beautiful, staff was incredibly friendly and helpful. The pool was awesome...half indoor, half outdoor. And the rooms were very clean and really nice! We really enjoyed our stay and would come here again!

Posted by , from C on Jun 19, 2016

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Comment from Hotel Management

Jun 22, 2016 by Jennifer J

Cassidy, thank you for choosing the Sheraton Charlotte Airport as your destination! I am delighted to hear that we surpassed your expectations! We taking pride in providing a clean, warm and welcoming environment to every guest. Your loyalty is very important to us and our staff values the opportunity to connect with you the next time your travels bring you to the Sheraton Charlotte!

About the Sheraton Charlotte Airport Hotel

Location 3315 Scott Futrell Drive, Charlotte, NC 28208

Property Features

Sheraton Charlotte Airport Hotel offers its guests an indoor pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 14000 square feet (1301 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton Charlotte Airport Hotel. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Charlotte hotel is smoke free.

  • 1 building
  • 222 guestrooms or units
  • 8 levels
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Built in 1985
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Charlotte-Douglas Intl. Airport (CLT) (4.8 km / 3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Sheraton Charlotte Airport Hotel offers 222 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 11:00 AM.

Sheraton Charlotte Airport Hotel has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Kayaking nearby
  • Golfing nearby
  • Downhill skiing nearby
  • Parasailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 80 lbs)
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer and masks are required in public areas.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 21

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 13.00 per person (approximately)
  • Extended parking fee: USD 25 per week
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charlotte Airport Hotel
  • Charlotte Airport Sheraton
  • Sheraton Charlotte Airport
  • Sheraton Charlotte Airport Hotel
  • Sheraton Hotel Charlotte Airport
  • Charlotte Sheraton
  • Sheraton Charlotte
  • Sheraton Charlotte Airport
  • Sheraton Charlotte Airport Hotel Hotel
  • Sheraton Charlotte Airport Hotel Charlotte
  • Sheraton Charlotte Airport Hotel Hotel Charlotte

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.