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Aloft Cleveland Downtown

3-star property
1111 W. 10th Street, Cleveland, OH 1-855-201-7819
3.9 out of 5
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See all 19 travelocity Reviews

"Absolutely marvelous views, exceptional staff. " More

By a verified traveler on Sat 29 Oct 2022

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Hotel Description

3-star hotel near FirstEnergy Stadium

Downtown Cleveland stay

A stay at this Downtown Cleveland hotel places you within half a mile (1 km) of FirstEnergy Stadium and 2 miles (3 km) of Rock and Roll Hall of Fame. Also, Cuyahoga River is within half a mile (1 km) and Tower City Center is within 2 miles (3 km).

Dining options, 2 bars/lounges

This smoke-free hotel's 3 restaurants, 2 bars/lounges, and gym are some of the featured amenities. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a sauna on site, and a 24-hour front desk and a snack bar/deli are also provided.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$151* Per night/room Jun 15 - Jun 16

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Aloft Cleveland Downtown ratings based on 19 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Aloft Cleveland Downtown

Everyone (12) Couples (1) Family (2)
5 out of 5

Posted by on Mar 28, 2023

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1 out of 5
The staff is not friendly at all. From valet to front desk….yikes. They are aloof bordering on rude. Maybe a little customer service training or common courtesy. The hotel isn’t that clean either. We will not be staying here again.

Posted by on Dec 10, 2022

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5 out of 5
Absolutely marvelous views, exceptional staff.

Posted by on Oct 29, 2022

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5 out of 5
Air conditioning did not cool the room. No hot water in the room. Bartender (Monika) was outstanding!!! Valet was extremely prompt and professional!

Posted by on Aug 20, 2022

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5 out of 5

Posted by , from Kent on Mar 6, 2022

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1 out of 5
I booked with Travelocity. The reservation was setup as a pay upon arrival. I got there at 10 pm. The latest to check in was 11 pm. My room was canceled and they said my card was declined. It was PAY UPON ARRIVAL. The room was sold to another guest before I arrived. I had to find another hotel that was 20 minutes away.

Posted by on Nov 2, 2021

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5 out of 5
GREAT LOCATION EASY WALKING TO DOWNTOWN-CASINO-FIRST ENERGY FIELD WILL STAY AT THIS LOCATION AGAIN

Posted by on Oct 23, 2021

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5 out of 5

Posted by on Apr 30, 2021

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1 out of 5
No garbage bags bed was dirty! Wouldn’t ever go back

Posted by on Mar 4, 2021

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Comment from Hotel Management

Apr 14, 2021 by Front Desk

Thank you for the honest feedback and we apologize for not meeting any standards or issues that occurred during your stay.

4 out of 5
Valet and front desk staff helpful. Bedding could’ve been cleaner, but we had brought our own.

Posted by , from Downtown Cleveland, Ohio on Jul 12, 2020

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About the Aloft Cleveland Downtown

Location 1111 W. 10th Street, Cleveland, OH 44113

Property Features

Aloft Cleveland Downtown offers its guests a sauna and a fitness center. There are 3 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. Event space at this hotel measures 4000 square feet (372 square meters) and includes a conference center. The business-friendly Aloft Cleveland Downtown also features tour/ticket assistance, concierge services, and dry cleaning/laundry services. For a fee, parking is available. This 3-star Cleveland hotel is smoke free.

  • 150 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • 4000 sq ft of conference space
  • 372 sq m of conference space
  • Deli
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Convenience store
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Cleveland Station (1.4 km / 0.9 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Aloft Cleveland Downtown offers 150 air-conditioned accommodations with safes and bathrobes. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Refrigerator
  • Luxury bedding
  • Shower
  • Hydromassage showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests can enjoy full breakfast for a fee.

W XYZ Cleveland Bar - Onsite lobby lounge.

Lago - This restaurant specializes in Italian cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 40 lbs per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6–10 per person
  • Self parking fee: USD 26 per night
  • Valet parking fee: USD 28 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aloft Cleveland Downtown
  • Aloft Cleveland Downtown Hotel
  • Aloft Hotel Cleveland Downtown
  • Aloft Cleveland Downtown Ohio
  • Aloft Cleveland Downtown Hotel
  • Aloft Cleveland Downtown Cleveland
  • Aloft Cleveland Downtown Hotel Cleveland
  • Aloft Cleveland Downtown a Marriott Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.