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4.6 out of 5

"The courtyard restaurant is very nice. Great food and great service. " More

By a verified traveler on Sun 10 Nov 2019

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Room, 2 Queen Beds, Accessible (Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$136* Per night/room Aug 11 - Aug 12

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One King Bed High Floor

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Queen Beds, Accessible (Two Queen Beds Accessible with Bathtub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

4-star hotel near Greater Columbus Convention Center, connected to the convention center

Downtown Columbus stay

A stay at this Arena District hotel places you steps from Greater Columbus Convention Center and within a 10-minute walk of Nationwide Arena. COSI and Palace Theatre are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 15 conference rooms, business center, and valet parking. Enjoy the 24-hour fitness center and perks like free WiFi.

Comfy beds, WiFi

The 532 guestrooms feature comforts like pillowtop beds and Egyptian cotton sheets, while refrigerators and coffee/tea makers offer the conveniences of home. MP3 docks, WiFi, and LCD TVs are also available.

Hilton Columbus Downtown ratings based on 13 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Columbus Downtown

Everyone (7) Couples (3) Family (1)
5 out of 5
The courtyard restaurant is very nice. Great food and great service.

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 11, 2019 by Presley

Thank you for the kind review! We hope you will return soon. Safe travels.

5 out of 5
Outstanding. Def one of our favorites hotels. Perfect location

Posted by on Sep 29, 2019

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Comment from Hotel Management

Oct 28, 2019 by Presley

Thank you for such a kind review! We appreciate you taking the time to share this with us. Safe travels.

5 out of 5
I loved that we could text questions and get quick responses. That was very easy and helpful. Valet, check-in, and check out was simple. Everyone was kind and professional. Our room was very clean and nice. The bathroom was exceptional. We did not have a room service menu. We would have gotten room service, but we only had a restaurant menu.

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 23, 2019 by Presley- Marketing Manager

Thank you for taking time to review your recent stay with us here at the Hilton Columbus Downtown. We apologize you did not have an In-Room Dining Menu. If you can message us your room number we will fix that right away for future quests! Safe travels.

5 out of 5

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 23, 2019 by Presley- Marketing Manager

Thank you for choosing the Hilton Columbus Downtown for your recent travels. We hope to see you again soon.

5 out of 5

Posted by on Sep 7, 2019

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Comment from Hotel Management

Sep 23, 2019 by Presley- Marketing Manager

Thank you for choosing the Hilton Columbus Downtown during your recent travels to the city!

5 out of 5
Atmosphere was great, one of the first hotels I have stayed in where I felt like I had privacy...

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 12, 2019 by Presley- Marketing Manager

We are pleased to hear this! We hope this experience will bring you back time and time again! Safe travels.

4 out of 5

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 16, 2019 by Presley- Marketing Manager

Thank you for reviewing your recent stay with us here at the Hilton Columbus Downtown!

5 out of 5
Great location! Close to many local amenities like the North Market, great local restaurants in downtown and Short North.

Posted by on Apr 27, 2019

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Comment from Hotel Management

May 6, 2019 by Presley- Marketing Manager

Thank you for taking time to review your recent stay with us here at the Hilton Columbus Downtown! I'm glad you were able to explore, especially at the North market!

5 out of 5
Really great hotel with great customer service. Keep up the great work!

Posted by on Nov 27, 2018

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Comment from Hotel Management

Jan 23, 2019 by Presley- Marketing Manager

Thank you for your kind words! We certainly appreciate you taking time to share this with us, and look forward to seeing you again!

1 out of 5

Worst Service Ever

Pros: The restaurant was wonderful.
Cons: The staff should review the Hilton Hotel's mission statement weekly.
Location: Restaurants and galleries.
Valet did not assist my 80 yr old father with his bags. Room was filthy.

Posted by , from Cleveland, Ohio on Oct 7, 2017

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About the Hilton Columbus Downtown

Location 401 N High St, Columbus, OH 43215

Property Features

Hilton Columbus Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 30000 square feet (2787 square meters) and includes a conference center. The business-friendly Hilton Columbus Downtown also features multilingual staff, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 4-star Columbus hotel is smoke free.

  • 1 building
  • 532 guestrooms or units
  • 13 levels
  • 30000 sq ft of conference space
  • 2787 sq m of conference space
  • Built in 2012
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: John Glenn Columbus Intl. Airport (CMH) (12.3 km / 7.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Columbus Downtown offers 532 air-conditioned accommodations with MP3 docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets. 42-inch LCD televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11 AM and on weekends from 7 AM to noon.

Hilton Columbus Downtown has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay, plus a deposit of USD 50.00 per stay
  • Maximum 2 per room (weight limit: 75 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks and gloves, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer

Contactless check-out is available

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service

Each guestroom is kept vacant for a minimum of 24 hours between bookings

The property affirms that it follows sanitization practices of Hilton CleanStay guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Hilton CleanStay guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Hilton CleanStay
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays 24 hours
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 20 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per night (rates may vary)
  • Self parking fee: USD 31 per day
  • Valet parking fee: USD 33 per day (in/out privileges)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Columbus Downtown Hilton
  • Hilton Columbus Downtown
  • Hilton Hotel Columbus Downtown
  • Hilton Columbus Downtown Hotel
  • Hilton Columbus Downtown Hotel
  • Hilton Columbus Downtown Ohio
  • Hilton Columbus Downtown Columbus
  • Hilton Columbus Downtown Hotel Columbus

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.