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4.8 out of 5

"Staff exceeded expectations: Check-in Desk, Restaurant staff, every person we saw greeted us and made us welcome. Coffee shop even made a decaf vanil ... " More

By a verified traveler on Tue 16 Jan 2024

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Hotel Description

4-star hotel near Greater Columbus Convention Center, connected to the convention center

Downtown Columbus stay

A stay at this Downtown Columbus hotel places you steps from Greater Columbus Convention Center and within a 5-minute walk of Nationwide Arena. Lower.com Field and COSI are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

Room, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$170* Per night/room Mar 30 - Mar 31

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom (Skyline Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton Columbus Downtown ratings based on 37 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Columbus Downtown

Everyone (19) Couples (4) Family (9)
5 out of 5
Clean

Posted by on Mar 15, 2024

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Comment from Hotel Management

Mar 18, 2024 by General Manager

Dear Orville,Thank you for the excellent review and for highlighting our cleanliness. Our team looks forward to welcoming you back for another top-notch stay.Hilton Columbus Downtown

5 out of 5
Staff exceeded expectations: Check-in Desk, Restaurant staff, every person we saw greeted us and made us welcome. Coffee shop even made a decaf vanilla latte for us! Even Starbucks wont do that. Thanks for a great stay.

Posted by on Jan 16, 2024

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Comment from Hotel Management

Jan 19, 2024 by General Manager

Hello Christine,Thank you for sharing your positive experience. We appreciate you spotlighting our service and hospitality and trust you enjoyed your time. Please come back and stay with us on your next visit to Columbus.Hilton Columbus Downtown

5 out of 5

Posted by on Jan 7, 2024

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Comment from Hotel Management

Jan 28, 2024 by Night Manager

Thank you for the positive review! We're glad to hear that you enjoyed your stay and thank you for choosing to stay with us at the Hilton Columbus Downtown.

5 out of 5
Made it easy for the game to be able to walk to the arena.

Posted by on Dec 17, 2023

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Comment from Hotel Management

Dec 19, 2023 by General Manager

Thank you for your perfect rating, Ron. We are glad you appreciated our location. Please visit us the next time you are in Columbus. Hilton Columbus Downtown

5 out of 5
Check in and valet service excellent!

Posted by , from CLOVIS on Nov 19, 2023

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Comment from Hotel Management

Nov 19, 2023 by General Manager

Thank you for sharing your positive experience, Roberta. We're glad you had a good stay and enjoyed our service. Please consider returning and staying with us on your next visit to Columbus.Hilton Columbus Downtown

5 out of 5
Great visit! Treated like family.

Posted by on Oct 15, 2023

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Comment from Hotel Management

Oct 16, 2023 by Jordan

Thank you very much for your kind words. We are happy that you enjoyed your stay. Hope to have you back soon!

5 out of 5

Posted by on Sep 2, 2023

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Comment from Hotel Management

Sep 22, 2023 by Hilton Columbus Downtown

Hello, Bruce Thank you for taking the time to rate your stay with us, it's always wonderful to see that our guests have enjoyed their time with us. We look forward to welcoming you back as your travels bring you to Columbus.

5 out of 5

Posted by on Aug 20, 2023

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Comment from Hotel Management

Sep 11, 2023 by Hilton Columbus Downtown

Hello, Ricci Thank you for rating your stay with us! We're so happy to see that you enjoyed your visit. We hope to have the opportunity to welcome you back in the near future.

4 out of 5

Posted by on Aug 13, 2023

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Comment from Hotel Management

Sep 6, 2023 by Hilton Columbus Downtown

Hello, Lydia Thank you for rating your stay with us. We're so happy to see that you enjoyed your visit with us. We look forward to welcoming you back in the future.

5 out of 5
The property was so unique. Everyone was so friendly and helpful.

Posted by on Jul 25, 2023

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Comment from Hotel Management

Jul 27, 2023 by General Manager

Thank you for choosing to stay with us, Kaleena. We are glad that you appreciated our property and team. Please visit us again if you return to the area. Hilton Columbus Downtown

About the Hilton Columbus Downtown

Location 401 N High St, Columbus, OH 43215

Property Features

Hilton Columbus Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center, 40 meeting rooms, and coworking spaces. Event space at this hotel measures 74877 square feet (6956 square meters) and includes a conference center. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Hilton Columbus Downtown. Parking is available for a fee. This 4-star Columbus hotel is smoke free.

  • 1 building
  • 1000 guestrooms or units
  • 13 levels
  • Meeting rooms
  • 74877 sq ft of conference space
  • 6956 sq m of conference space
  • Built in 2012
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Columbus Downtown offers 1000 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Cribs (free)
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to 11:00 AM.

Hilton Columbus Downtown has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50.00 per accommodation, per stay
  • Maximum 2 (weight limit: 125 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60Ā°C/140Ā°F
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 12ā€“20 per person
  • Covered self parking fee: USD 38.00 per day (in/out privileges)
  • Covered valet parking fee: USD 45.00 per day (in/out privileges)
  • Pet fee: USD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Columbus Downtown Hilton
  • Hilton Columbus Downtown
  • Hilton Hotel Columbus Downtown
  • Hilton Columbus Downtown Hotel
  • Hilton Columbus Downtown Hotel
  • Hilton Columbus Downtown Ohio
  • Hilton Columbus Downtown Columbus
  • Hilton Columbus Downtown Hotel Columbus

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6 AM to 10:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.