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Hotel Description

4-star hotel near FirstEnergy Stadium, connected to the convention center

Downtown Cleveland stay

A stay at this Downtown Cleveland hotel places you steps from Huntington Convention Center of Cleveland and within a 10-minute walk of FirstEnergy Stadium. Rock and Roll Hall of Fame and Public Square are also within half a mile (1 km).

Renovated in 2016

The hotel's indoor pool, 24-hour gym, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 18 conference rooms, 24-hour business center, and valet parking. A restaurant, a 24-hour front desk, and a coffee shop are also provided.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 600 guestrooms also offer WiFi and LCD TVs with cable channels. Other amenities include room service, premium bedding, and hair dryers. Housekeeping is available on request.

Room, 1 King Bed, Accessible (Cardio, Hearing Access Roll-in Shwr)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$179* Per night/room May 30 - May 31

Room, 2 Queen Beds, Accessible (Hearing Access)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Ambarssador, Hearing Access)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed (Rockefeller Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Roll in Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Lake View, Corner (Access Bathtub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Cleveland Downtown ratings based on 18 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Cleveland Downtown

Everyone (12) Couples (3) Family (4)
5 out of 5
Very Friendly

Posted by on Aug 22, 2021

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Comment from Hotel Management

Aug 23, 2021 by Evan - AFOM

Thank you for the kind review and we hope to have you back again!

5 out of 5
At check in, Evan went above and beyond. Our stay was wonderful!

Posted by on Apr 19, 2021

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Comment from Hotel Management

May 12, 2021 by Hilton Cleveland Downtown

We are so happy you had a wonderful stay and found our team accommodating! Thanks for the 5/5 review!

5 out of 5
Nice and clean, very peaceful easy. Heck in and parking

Posted by on Apr 10, 2021

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Comment from Hotel Management

May 12, 2021 by Hilton Cleveland Downtown

We are so glad you had a clean, peaceful stay! Thanks for the 5/5 review!

5 out of 5

Posted by on Mar 1, 2021

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5 out of 5
great view with a nice bar on top floor pool was warm and clean

Posted by on Feb 16, 2021

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5 out of 5

Posted by on Jul 5, 2020

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5 out of 5
Really. I’ve hotel but not the best food options not a lot of surrounding businesses open open over a weekend.

Posted by on Mar 1, 2020

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5 out of 5

Posted by on Dec 23, 2019

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5 out of 5
Location was perfect staff was very attentive and the shower was not working the fixed within minutes

Posted by , from Seaford, DE on Dec 23, 2019

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4 out of 5

Posted by on Dec 22, 2019

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About the Hilton Cleveland Downtown

Location 100 Lakeside Ave East, Cleveland, OH 44114

Property Features

Hilton Cleveland Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is available in public spaces for a fee. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 48984 square feet (4551 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Cleveland Downtown. Parking is available for a fee. A complete renovation of Hilton Cleveland Downtown was completed in 2016. This 4-star Cleveland hotel is smoke free.

  • 600 guestrooms or units
  • 26 levels
  • 2 bars or lounges
  • 9 conference rooms
  • 48984 sq ft of conference space
  • 4551 sq m of conference space
  • Built in 2016
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Cleveland Station (2.6 km / 1.6 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Cleveland Downtown offers 600 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. This Cleveland hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

The Burnham Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Bar 32 - This bar specializes in seafood and serves dinner and light fare. Open select days.

Eliot's Bar - This bar specializes in American cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 4
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 21.00 for adults and USD 21 for children (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 32 per day (in/out privileges)
  • Valet parking fee: USD 42 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Cleveland Downtown Hotel
  • Hilton Cleveland Downtown
  • Hilton Cleveland
  • Hilton Cleveland Cleveland
  • Hilton Cleveland Downtown Hotel
  • Hilton Cleveland Downtown Cleveland
  • Hilton Cleveland Downtown Hotel Cleveland

You should know

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.