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Hilton Cleveland Downtown

4-star property
100 Lakeside Ave East, Cleveland, OH 1-855-201-7819
4.7 out of 5
Exceptional!
See all 21 travelocity Reviews

"Property was very clean. The bar on the 32nd floor was fabulous! " More

By a verified traveler on Fri 26 May 2023

Points Of Interest

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Hotel Description

4-star hotel near FirstEnergy Stadium, connected to the convention center

Downtown Cleveland stay

Within a 15-minute walk of this Downtown Cleveland hotel, you'll find FirstEnergy Stadium and Rock and Roll Hall of Fame. Also, JACK Cleveland Casino is within half a mile (1 km) and Progressive Field is within 2 miles (3 km).

Business services

The hotel's indoor pool, 24-hour gym, and 2 bars/lounges are among the featured amenities. Traveling on business? Take advantage of the 18 conference rooms, 24-hour business center, and valet parking. A restaurant, a 24-hour front desk, and a coffee shop are also provided.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$170* Per night/room Jun 11 - Jun 12

Room, 2 Queen Beds, Accessible (Hearing Access)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Ambarssador, Hearing Access)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed (Rockefeller Suite)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Roll in Shwr)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Lake View, Corner (Access Bathtub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Cleveland Downtown ratings based on 21 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton Cleveland Downtown

Everyone (10) Couples (6) Family (5)
5 out of 5
Property was very clean. The bar on the 32nd floor was fabulous!

Posted by , from Frederick on May 26, 2023

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Comment from Hotel Management

May 28, 2023 by General Manager

Gary, thank you for taking the time to share such a wonderful review! We are thrilled you were impressed with your visit as well as our awesome rooftop bar. We look forward to welcoming you back to Hilton Cleveland Downtown again soon.

5 out of 5
Nice view

Posted by on May 7, 2023

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Comment from Hotel Management

May 9, 2023 by General Manager

Daniel,We're delighted to hear you enjoyed our great views. Thank you for sharing your positive rating, and we hope to have the opportunity to host your next visit to the area.

5 out of 5
Hotel it’s very clean and fancy . The staff are very welcoming that made the check in and out easy . I’ll give them 10

Posted by on Apr 2, 2023

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Comment from Hotel Management

Apr 4, 2023 by General Manager

Melba, thank you for your five-star review. We are pleased you enjoyed our clean accommodations and friendly team. It was so nice to have you stay with us at Hilton Cleveland Downtown, and we look forward to welcoming you back.

5 out of 5
Great stay!

Posted by on Apr 2, 2023

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Comment from Hotel Management

Apr 4, 2023 by General Manager

We're so happy you had a great stay, Lauren! We hope to see you again.

4 out of 5
Nice view and very close to the football stadium. Friendly employees.

Posted by on Nov 1, 2022

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Comment from Hotel Management

Nov 1, 2022 by Nick

Wonderful to hear you enjoyed our facilities and your interactions with our team- thank you for sharing

5 out of 5

Posted by on Mar 23, 2022

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5 out of 5
Very Friendly

Posted by on Aug 22, 2021

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Comment from Hotel Management

Aug 23, 2021 by Evan - AFOM

Thank you for the kind review and we hope to have you back again!

5 out of 5
At check in, Evan went above and beyond. Our stay was wonderful!

Posted by on Apr 19, 2021

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Comment from Hotel Management

May 12, 2021 by Hilton Cleveland Downtown

We are so happy you had a wonderful stay and found our team accommodating! Thanks for the 5/5 review!

5 out of 5
Nice and clean, very peaceful easy. Heck in and parking

Posted by on Apr 10, 2021

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Comment from Hotel Management

May 12, 2021 by Hilton Cleveland Downtown

We are so glad you had a clean, peaceful stay! Thanks for the 5/5 review!

5 out of 5

Posted by on Mar 1, 2021

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About the Hilton Cleveland Downtown

Location 100 Lakeside Ave East, Cleveland, OH 44114

Property Features

Hilton Cleveland Downtown offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is available in public spaces for a fee. You'll find a 24-hour business center on site. Event space at this hotel measures 48984 square feet (4551 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Cleveland Downtown. Parking is available for a fee.

  • 600 guestrooms or units
  • 26 levels
  • 2 bars or lounges
  • 48984 sq ft of conference space
  • 4551 sq m of conference space
  • Built in 2016
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Elevator
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Cleveland Station (0.8 km / 0.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Cleveland Downtown offers 600 air-conditioned accommodations with laptop-compatible safes and espresso makers. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. This Cleveland hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Espresso maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

The Burnham Restaurant - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Bar 32 - This bar specializes in seafood and serves dinner and light fare. Open select days.

Eliot's Bar - This bar specializes in American cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 125 lbs per pet
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is not currently implementing any guest safety measures
  • Security system
  • Staffed front desk
  • Children stay free - maximum age 18
  • Events/parties not allowed
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay free - 4
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21.00 for adults and USD 21 for children
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 per night (rates may vary)
  • Self parking fee: USD 38 per day (in/out privileges)
  • Valet parking fee: USD 48 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Cleveland Downtown Hotel
  • Hilton Cleveland Downtown
  • Hilton Cleveland
  • Hilton Cleveland Cleveland
  • Hilton Cleveland Downtown Hotel
  • Hilton Cleveland Downtown Cleveland
  • Hilton Cleveland Downtown Hotel Cleveland

You should know

  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.