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Hotel Description

4-star hotel near Hollywood Casino

City center retreat

Within a 10-minute walk of this Downtown Toledo hotel, you'll find SeaGate Center and Huntington Center. Imagination Station and Valentine Theater are also within half a mile (1 km).

Dining options, 2 bars/lounges

This smoke-free hotel's 2 restaurants, 2 bars/lounges, and fitness center are some of the featured amenities. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. Express check-in, express check-out, and dry cleaning are also on offer.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 241 guestrooms also offer 24-hour room service and Smart TVs with Netflix. Other amenities include WiFi, premium bedding, and hair dryers.

Room, 1 King Bed, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Renaissance Toledo Downtown Hotel ratings based on 10 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Renaissance Toledo Downtown Hotel

Everyone (6) Couples (2) Family (1)
2 out of 5
There was no parking. Construction all around. I had to pay for parking. None of the amenities were available. No breakfast. The employees were rude and not helpful at all. I had to check in three different times and the rate went up even though I had already registered. I thought this hotel was better than others because of its name and location. It is not and will not recommend to others. Who pays for Wifi?

Posted by on Aug 9, 2020

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Comment from Hotel Management

Aug 10, 2020 by Craig

Thank you for your feedback. Traveling during a Pandemic is difficult and we appreciate you. Due to the Pandemic some of our Amenities have been paused for safety reasons. Thank you for staying with us.

5 out of 5
I loved the location it was near the event we attended and the service was awesome staff greeting was pleasant from valet to the front desk employees. Our room was the corner room LOVED LOVED LOVED it was clean spacious and view was so nice!!! I would stay again when i visit.

Posted by , from Inkster, Mi on Mar 9, 2020

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Comment from Hotel Management

Mar 24, 2020 by Craig

Thank you for the great review. We look forward to serving you again.

5 out of 5

Posted by on Mar 7, 2020

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Comment from Hotel Management

Mar 24, 2020 by Craig

5 out of 5! Thank you!

4 out of 5
TV did not work - called down to front desk to find out I needed to unplug it and plug it back it - then it worked. Toilet flushed once and handle was broken after that. Rooms need microwaves

Posted by on Oct 17, 2019

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Comment from Hotel Management

Oct 19, 2019 by Craig

Thank you for the feedback. We have corrected these issues. Thank you for your business.

3 out of 5

Posted by on Aug 2, 2019

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Comment from Hotel Management

Aug 2, 2019 by Craig

Thank you for your feedback. How can I assist you? Craig

1 out of 5
No power at all, staff seemed largely unconcerned about it.

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jun 26, 2019 by Craig

I apologize for the unfortunate circumstances last weekend. Thank you for your feedback. The power is back on.

5 out of 5
Beautiful hotel. Wonderfyl, friendly staff. Two different restaurants to choose from

Posted by on Jan 12, 2019

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Comment from Hotel Management

Jan 17, 2019 by Ben McKay

We are delighted to have been your chosen hotel during your recent stay in Toledo. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Renaissance Toledo Downtown Hotel and we hope you choose to create more memories with us whenever your travels bring you back to Toledo.

1 out of 5

Posted by on Jan 11, 2019

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Comment from Hotel Management

Jan 17, 2019 by Ben McKay

Thank you for choosing to stay at the Renaissance Toledo Downtown Hotel and providing your honest feedback on the survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Toledo.

5 out of 5
The experience was well worth the wait and the cost. The bed is so soft I fell asleep in five minutes! Take the time and try this one out.

Posted by on Jun 30, 2018

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Comment from Hotel Management

Jul 18, 2018 by Brian Crooks

Thank you for the amazing feedback on your recent experience at The Renaissance Toledo Downtown Hotel. I am so happy to see that you had such a great visit. Our beds truly are amazing. We look forward to your next visit!

5 out of 5
Only thing missing from the room was a tub but otherwise the room was awesome with a great view on the water

Posted by , from Winston Salem, NC on May 19, 2018

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Comment from Hotel Management

May 20, 2018 by Brian Crooks

Thank you for the great review of your recent experience at The Renaissance Toledo Downtown Hotel. I am happy to see that you had a great experience. Next time you visit, be sure to request a tub. We do have select rooms with them. We look forward to your next visit.

About the Renaissance Toledo Downtown Hotel

Location 444 N Summit Street, Toledo, OH 43604

Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Property Features

There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite business center. WiFi is free in public spaces. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. A fitness center, tour/ticket assistance, and gift shops/newsstands are also featured at the business-friendly Renaissance Toledo Downtown Hotel. For a fee, parking is available. This 4-star Toledo hotel is smoke free.

  • 1 building
  • 241 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 2 bars or lounges
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Toledo Express Airport (TOL) (34.3 km / 21.3 mi)
  • Train station: Toledo Station (2.3 km / 1.4 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Renaissance Toledo Downtown Hotel offers 241 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 50-inch Smart televisions come with pay movies and Netflix. Bathrooms include designer toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • In-room dining (24 hours)
  • Smart television
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Brim House - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

The Heights - This rooftop bar specializes in American cuisine and serves dinner only. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of Commitment to Clean (Marriott) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 15 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Valet parking fee: USD 22 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Renaissance Toledo Downtown
  • Grand Plaza Hotel Toledo
  • Grand Plaza Toledo
  • Renaissance Toledo Downtown
  • Renaissance Toledo Downtown Hotel Hotel
  • Renaissance Toledo Downtown Hotel Toledo
  • Renaissance Toledo Downtown Hotel Hotel Toledo

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.