"Nighttime staff were very unfriendly and inappropriate. Day staff was much better. The room was clean and comfortable, despite loud guests for awhil ... " More
Downtown Cleveland stay
Within a 10-minute walk of this Downtown Cleveland hotel, you'll find Free Stamp and Cleveland Public Auditorium. Huntington Convention Center of Cleveland and Rocket Mortgage FieldHouse are also within half a mile (1 km).
Free breakfast
This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast and free WiFi. Traveling on business? Take advantage of the 24-hour business center, express check-out, and valet parking. There's a gym on site, and a 24-hour front desk and a snack bar/deli are also provided.
Mar 12, 2023 by Jennifer Norris Guest Service Manager
Dear Penny, We are so happy you enjoyed your stay with us. We hope you had a safe ride home. Everyone enjoyed getting to know you and can't wait to see you again.
Mar 12, 2023 by Jennifer Norris Guest Service Manager
Dear James, I am so sorry we did not live up to your expectations. Would you mine contacting me about your experience. I am always looking for ways to improve our service. I hope you will try us again in you future trips. I would love to make the reservation myself.
Oct 16, 2022 by GM
Dear Eugenie,We appreciate you taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments which highlight what we are doing well and your recommendations for areas of improvement. Your review is valuable because it is how we monitor and improve our guest experience. Thanks again and we humbly request a return visit.Best,Lou BoberGeneral Manager
Mar 12, 2023 by Jennifer Norris Guest Service Manager
Dear Jennifer, We are so happy you enjoyed your stay with us. We hope you had a safe ride home. Everyone enjoyed getting to know you and can't wait to see you again.
Jul 28, 2022 by GM
Dear Linda, Making guests happy makes our staff happy! It is wonderful to hear that you had a great experience and enjoyed nearly every aspect of your stay at our Hampton Inn. Thank you for sharing this kind review and please come back to see us anytime we can be of service. Best, Lou Bober General Manager
Nov 10, 2021 by GM
Dear William, It was our pleasure hosting you and we look forward to a return visit. Thank you for choosing us. Best, Lou Bober General Manager
Oct 19, 2021 by GM
Dear Shonnette, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to see you again on a return visit. Best, Lou Bober General Manager
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. The business-friendly Hampton Inn Cleveland-Downtown also features a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Valet parking (surcharge)
Hampton Inn Cleveland-Downtown offers 194 accommodations with safes and coffee/tea makers. 25-inch LCD televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free on-the-go breakfast daily from 6 AM to 10 AM.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.