Downtown Cleveland stay
Within a 10-minute walk of this Gateway District hotel, you'll find Free Stamp and Cleveland Public Auditorium. Huntington Convention Center of Cleveland and Rocket Mortgage FieldHouse are also within half a mile (1 km).
This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast and free WiFi. Traveling on business? Take advantage of the 24-hour business center, express check-out, and valet parking. There's a fitness center on site, and a 24-hour front desk and a snack bar/deli are also provided.
Free Internet, LCD TVs
The 194 guestrooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and coffee/tea makers. Other amenities include free local calls, hair dryers, and safes.
Mar 22, 2021 by GM
Dear Anonymous, I appreciate you taking the time to write this review. Your feedback is helpful and will be shared with our team. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect and deserve. The details definitely do make a trip and we regret we missed the mark. Your feedback provides many areas that we can work on in order to improve our guest experience. We would love another opportunity to serve you. Sincerely, Lou Bober General Manager
Mar 1, 2021 by GM
Dear Traveler, We appreciate you taking the time to share your experience. My sincere apologies you found our associates unhelpful and insincere. We strive to provide sincere hospitality and we clearly missed the mark. Thank you for your honest feedback which we will use to foster improvement; for that reason, we hope to see you on a return trip. Sincerely, Lou Bober General Manager
Dec 22, 2020 by GM
Dear Anonymous, I'm glad that all facets of your stay exceeded your expectations. We can't thank you enough for staying with us and hope to host you again in the near future. Best, Lou Bober General Manager
Nov 6, 2020 by GM
Dear Anonymous, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Lou Bober General Manager
Sep 17, 2020 by GM
Dear Deb, Thank you for taking the time to share your review. I'm very sorry about our expired yogurt. Upon check-in a credit card is required for room, tax & incidentals; an authorization occurs to be sure funds are available, but the card is not charged. The balance of this authorization is released upon your departure. I’m sorry that this was not effectively communicated and for any frustration caused. Again, on behalf of the staff and management - I offer our apologies. Sincerely, Lou Bober General Manager
Sep 3, 2019 by GM
Dear Anonymous, Thank you for your time in reviewing our hotel. We strive to provide a WOW experience, so I regret that your visit was just okay. I'm sorry that our complimentary breakfast was not to your liking. We appreciate your patronage and hope to impress on a return visit. Sincerely, Lou Bober General Manager
There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. The business-friendly Hampton Inn Cleveland Downtown also features a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. Parking is available for a fee. This 3-star Cleveland hotel is smoke free.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi
Valet parking (surcharge)
Hampton Inn Cleveland Downtown offers 194 accommodations with safes and coffee/tea makers. 25-inch LCD televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free on-the-go breakfast daily from 6 AM to 10 AM.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.