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"Nighttime staff were very unfriendly and inappropriate. Day staff was much better. The room was clean and comfortable, despite loud guests for awhil ... " More

By a verified traveler on Fri 14 Oct 2022

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Hotel Description

3-star hotel near Free Stamp

Downtown Cleveland stay

Within a 10-minute walk of this Downtown Cleveland hotel, you'll find Free Stamp and Cleveland Public Auditorium. Huntington Convention Center of Cleveland and Rocket Mortgage FieldHouse are also within half a mile (1 km).

Free breakfast

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast and free WiFi. Traveling on business? Take advantage of the 24-hour business center, express check-out, and valet parking. There's a gym on site, and a 24-hour front desk and a snack bar/deli are also provided.

2 QUEENS NONSMOKING

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$139* Per night/room May 30 - May 31

2 QUEENS SUITE W/SOFABED NONSMOKING

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

1 KING MOBILITY/HEARING ACCESS W/TUB NONSMOKING

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 KING MOBILITY/HEARING ACC RI SHOWER NOSMOKING

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 KING HEARING ACCESSIBLE NONSMOKING

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hampton Inn Cleveland-Downtown ratings based on 24 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hampton Inn Cleveland-Downtown

Everyone (11) Couples (8) Family (5)
5 out of 5

Posted by on Jan 30, 2023

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Comment from Hotel Management

Mar 12, 2023 by Jennifer Norris Guest Service Manager

Dear Penny, We are so happy you enjoyed your stay with us. We hope you had a safe ride home. Everyone enjoyed getting to know you and can't wait to see you again.

2 out of 5

Posted by on Jan 2, 2023

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Comment from Hotel Management

Mar 12, 2023 by Jennifer Norris Guest Service Manager

Dear James, I am so sorry we did not live up to your expectations. Would you mine contacting me about your experience. I am always looking for ways to improve our service. I hope you will try us again in you future trips. I would love to make the reservation myself.

4 out of 5
Nighttime staff were very unfriendly and inappropriate. Day staff was much better. The room was clean and comfortable, despite loud guests for awhile late at night. Convenient location, valet parking was very expensive.

Posted by , from BELMONT on Oct 14, 2022

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Comment from Hotel Management

Oct 16, 2022 by GM

Dear Eugenie,We appreciate you taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments which highlight what we are doing well and your recommendations for areas of improvement. Your review is valuable because it is how we monitor and improve our guest experience. Thanks again and we humbly request a return visit.Best,Lou BoberGeneral Manager

5 out of 5

Posted by on Aug 19, 2022

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Comment from Hotel Management

Mar 12, 2023 by Jennifer Norris Guest Service Manager

Dear Jennifer, We are so happy you enjoyed your stay with us. We hope you had a safe ride home. Everyone enjoyed getting to know you and can't wait to see you again.

1 out of 5

Posted by on Aug 15, 2022

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5 out of 5
Great location, nice room, great shower, only thing missing was a refrigerator. Enjoyed our stay very much. Staff was wonderful.

Posted by on Jul 27, 2022

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Comment from Hotel Management

Jul 28, 2022 by GM

Dear Linda, Making guests happy makes our staff happy! It is wonderful to hear that you had a great experience and enjoyed nearly every aspect of your stay at our Hampton Inn. Thank you for sharing this kind review and please come back to see us anytime we can be of service. Best, Lou Bober General Manager

5 out of 5

Posted by on Mar 29, 2022

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5 out of 5
Downtown parking is an expected problem when you’re not sure of the area.

Posted by on Nov 10, 2021

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Comment from Hotel Management

Nov 10, 2021 by GM

Dear William, It was our pleasure hosting you and we look forward to a return visit. Thank you for choosing us. Best, Lou Bober General Manager

4 out of 5
Staff were friendly and the hotel is close to many places I wanted to go

Posted by on Oct 19, 2021

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Comment from Hotel Management

Oct 19, 2021 by GM

Dear Shonnette, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to see you again on a return visit. Best, Lou Bober General Manager

5 out of 5

Posted by on Oct 18, 2021

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About the Hampton Inn Cleveland Downtown

Location 1460 E 9th St, Cleveland, OH 44114

Property Features

There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. The business-friendly Hampton Inn Cleveland-Downtown also features a fitness center, coffee/tea in a common area, and complimentary newspapers in the lobby. For a fee, parking is available.

  • 1 building
  • 194 guestrooms or units
  • 14 levels
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • Built in 1998
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Cleveland Station (1.6 km / 1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hampton Inn Cleveland-Downtown offers 194 accommodations with safes and coffee/tea makers. 25-inch LCD televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Bathrooms are partially open
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 37.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 37 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cleveland Downtown Hampton Inn
  • Hampton Inn Cleveland Downtown
  • Hampton Inn Hotel Cleveland Downtown
  • Cleveland Hampton Inn
  • Hampton Inn Cleveland Downtown Hotel Cleveland
  • Hampton Inn Cleveland Downtown Ohio
  • Hampton Inn Cleveland Downtown Hotel
  • Hampton Cleveland Cleveland
  • Hampton Inn Cleveland Downtown
  • Hampton Inn Cleveland-Downtown Hotel
  • Hampton Inn Cleveland-Downtown Cleveland
  • Hampton Inn Cleveland-Downtown Hotel Cleveland

You should know

  • Up to 2 children 17 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.