Heart of Cleveland
A stay at this Downtown Cleveland hotel places you steps from Cleveland Arcade and within a 10-minute walk of Rocket Mortgage FieldHouse. East 4th Street and Public Square are also within half a mile (1 km).
This hotel doesn't skimp on freebies - guests receive free buffet breakfast and free WiFi. Traveling on business? Take advantage of the 3 conference rooms, 24-hour business center, and valet parking. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and concierge services.
Free WiFi, flat-screen TVs
Boasting comforts like premium bedding and down comforters, the 141 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Coffee/tea makers, free local calls, and hair dryers are also available. Housekeeping is available on request.
Apr 18, 2022 by Front Desk Manager
Thank you for the review. We appreciate your business. We look forward to your next visit.
Nov 22, 2021 by Management
Thank you so much for the review of your stay with us. We are happy to hear you enjoyed your visit and look forward to welcoming you back again!
Aug 2, 2021 by Management
Thank you for the review! We hope you visit us again next time you are in Cleveland.
Jul 15, 2021 by Management
Thank you for the review of your stay. We hope to see you again soon
Mar 22, 2021 by management
Thank you for the review of your stay!
Mar 17, 2021 by Management
Thank you "anonymous" for the review of your stay. We hope you have a better 2021
Sep 21, 2020 by Management
Thank you for the review of your stay with us! Come back anytime to visit!!!!
WiFi is free in public spaces. A 24-hour business center and coworking spaces are available. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this hotel measures 4577 square feet (425 square meters). A 24-hour fitness center, tour/ticket assistance, and an arcade/game room are also featured at the business-friendly Holiday Inn Express Cleveland Downtown, an IHG Hotel. Parking is available for a fee. This Cleveland hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
Holiday Inn Express Cleveland Downtown, an IHG Hotel offers 141 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters and premium bedding. 48-inch flat-screen televisions come with premium cable channels. Bathrooms include showers. This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.
Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM. The hotel hosts a free manager's reception on select days.
Recreational amenities at the hotel include a 24-hour fitness center.
Guests under 18 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.