Skip to main content
Beginning of main content
4.2 out of 5

"Everything was, except for the construction 🚧. Overall very nice. " More

By a verified traveler on Sun 16 Apr 2023

Enter dates to see availability

Hotel Description

4-star historic hotel near JACK Cleveland Casino, connected to a shopping center

Downtown Cleveland stay

You'll be steps from JACK Cleveland Casino and within a 10-minute walk of Huntington Convention Center of Cleveland with a stay at this Downtown Cleveland hotel. Rocket Mortgage FieldHouse and FirstEnergy Stadium are also within half a mile (1 km).

Casino, dining

A casino and a restaurant are featured at this historic hotel. Traveling on business? Take advantage of the business center, express check-out, and valet parking. You'll appreciate the gym, bar/lounge, and concierge services.

Room, 1 King Bed, Accessible, Non Smoking (Mobility w/ Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$118* Per night/room Jun 25 - Jun 26

Suite, 1 Bedroom, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Non Smoking, View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Club Room, 2 Queen Beds, Accessible, Non Smoking (Mobility w/ Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Renaissance Cleveland Hotel ratings based on 21 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Renaissance Cleveland Hotel

Everyone (14) Couples (3) Family (3)
5 out of 5
Everything was, except for the construction 🚧. Overall very nice.

Posted by on Apr 16, 2023

Was this review helpful to you?
Comment from Hotel Management

Apr 17, 2023 by Customer Service

Thank you for the great review, James!It's excellent you enjoyed your time with us so much! We care deeply about the happiness and satisfaction of our guests so we'll address your concerns regarding our construction with our team moving forward. We strive for excellence so we look forward to sharing an even better experience with you soon!

5 out of 5
Took the train from the airport and it stopped right at our hotel. All sporting venues are walking distance and a casino was right next door.

Posted by on Oct 11, 2022

Was this review helpful to you?
Comment from Hotel Management

Oct 11, 2022 by Customer Service

Thank you for taking the time to share this lovely review, Barton!We're so glad to know you had such an enjoyable experience with us at Renaissance Cleveland Hotel. We're also thrilled you enjoyed our central location and proximity to so many of the city's best attractions. We'd love to host you again so we can share yet another unforgettable experience with you!Come see us again soon!

2 out of 5
The property is in need of many updates. The staff was great! Bar service very friendly. Cost to stay and park was outrageous for the age and updates needed.

Posted by on Jun 26, 2022

Was this review helpful to you?
Comment from Hotel Management

Jun 28, 2022 by Customer Service

We appreciate that you took the time to share your feedback, Susan. We're disappointed that your stay in our hotel didn't exceed your expectations. We also regret that you weren't entirely satisfied with the quality and condition of our furnishings and accommodations. We care about the comfort and satisfaction of our guests so we'll address all of your concerns with the appropriate members of our team so that we may improve moving forward. We hope for the opportunity to host you again soon for a more positive experience.

5 out of 5

Posted by on May 30, 2022

Was this review helpful to you?
5 out of 5
A nice place to stay in downtown Cleveland

Posted by , from Daytona Beach Shores on May 7, 2022

Was this review helpful to you?
Comment from Hotel Management

May 8, 2022 by Customer Service

Thanks for the fantastic rating, Michael! It's outstanding we could exceed your expectations during your stay at Renaissance Cleveland Hotel. We're all looking forward to your next stay with us.

5 out of 5

Posted by , from Cortland on Apr 16, 2022

Was this review helpful to you?
4 out of 5
Need a renovation.

Posted by on Dec 2, 2021

Was this review helpful to you?
3 out of 5
Poor staffing at check in, only one person most of the time, waiting issue, too long for a $200 per night hotel

Posted by on Nov 22, 2021

Was this review helpful to you?
2 out of 5
Good location no fridge in room no valet service in morning

Posted by on Jul 27, 2021

Was this review helpful to you?
3 out of 5
The property tried to retain its historic look, but a large fountain was out of commission, areas further from the lobby were dirty, escalators not working, hotel access from parking garage was inconvenient (parking garage had missing chunks of concrete and the tiny elevator was disgustingly dirty), our bathroom hadn’t been cleaned well for some time (grime in corners of floor and molding). Would have preferred wrapped plastic cups in bathroom, as they are more sanitary than glasses. Couldn’t bring myself to use the in-room coffee maker because it was so grimy. Downtown Cleveland has seen better days!

Posted by on Jul 1, 2021

Was this review helpful to you?

About the Renaissance Cleveland Hotel

Location 24 Public Sq, Cleveland, OH 44113

Renovations + Closures

This property is undergoing renovations from April 10 2023 to December 31 2023 (completion date subject to change).

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. WiFi and wired Internet are available in public spaces for a fee. Event space at this hotel measures 64834 square feet (6023 square meters) and includes conference space. A casino, a fitness center, and multilingual staff are also featured at the business-friendly Renaissance Cleveland Hotel. For a fee, parking is available. This 4-star Cleveland hotel is smoke free.

  • 491 guestrooms or units
  • 15 levels
  • 64834 sq ft of conference space
  • 6023 sq m of conference space
  • Casino
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Cleveland Station (1.6 km / 1 mi)
  • Metro station: Tower City-Public Square Station (0.6 km / 0.4 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Renaissance Cleveland Hotel offers 491 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cleveland hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

Sans Souci - This restaurant serves breakfast only.

Lobby Court Bar - This lobby lounge specializes in American cuisine and serves dinner and light fare. Open daily.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI) and Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15.00–25.00 for adults, and USD 10.00–20.00 for children
  • Fee for in-room wireless Internet: USD 13.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 15.95 per day (rates may vary)
  • Fee for wired Internet in public areas: USD 15.95 per day (rates may vary)
  • Self parking fee: USD 34 per day (in/out privileges)
  • Valet parking fee: USD 39 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cleveland Hotel
  • Cleveland Hotel Renaissance
  • Cleveland Renaissance
  • Cleveland Renaissance Hotel
  • Hotel Cleveland
  • Hotel Renaissance Cleveland
  • Renaissance Cleveland
  • Renaissance Cleveland Hotel
  • Renaissance Hotel Cleveland
  • Renaissance Cleveland Hotel Ohio
  • Renaissance Cleveland
  • Renaissance Cleveland Hotel Hotel
  • Renaissance Cleveland Hotel Cleveland
  • Renaissance Cleveland Hotel Hotel Cleveland

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://travel.travelocity.com/Cleveland-Hotels-Renaissance-Cleveland-Hotel.h12309-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Cleveland-Hotels-Renaissance-Cleveland-Hotel.h12309-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Cleveland-Hotels-Renaissance-Cleveland-Hotel.h12309-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.