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"Under staffed and not up to Hilton standards. You expect this from Motel 6, but not Hilton. No room cleaning if not requested, and not told this whe ... " More

By a verified traveler on Tue 21 Mar 2023

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Hotel Description

4-star hotel in Crosswoods

Crosswoods stay

Your stay at this Crosswoods hotel places you within 3 miles (5 km) of Highbanks Metro Park and Anheuser-Busch Brewery. Also, Sharon Woods Park is within 3 miles (5 km) and Polaris Fashion Place is within 6 miles (10 km).

Business services

This hotel features an indoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Standard, One Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$93* Per night/room Jun 4 - Jun 5

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard, Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

DoubleTree by Hilton Columbus - Worthington ratings based on 27 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for DoubleTree by Hilton Columbus - Worthington

Everyone (9) Couples (4) Family (12)
5 out of 5

Posted by on Apr 2, 2023

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3 out of 5
Under staffed and not up to Hilton standards. You expect this from Motel 6, but not Hilton. No room cleaning if not requested, and not told this when you checked in.

Posted by , from WOODRIDGE on Mar 21, 2023

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4 out of 5
They're clean and nice and the check-in was smooth. Our only complaint would be with the cleaning staff not stocking the room with proper items. They put 2 lotions in the bathroom instead of a bath wash. So, I'm glad I had some in my suitcase. Then, we made coffee in the room and the creamers curdled when we put them in our coffee. They were all expired December 12, 2022. This was Feb. 2023. They just need to pay closer attention

Posted by on Feb 6, 2023

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4 out of 5
I only stayed overnight, but the beds and pillows were comfortable, would have gone swimming but didn't have time - pool hours were convenient, I just was making a short trip. Will definitely stay here again next time I go to visit my daughter in Columbus.

Posted by on Feb 6, 2023

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5 out of 5
Staff was helpful and friendly. I had a wonderful experience

Posted by on Dec 5, 2022

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5 out of 5
It was pretty and clean. It was very busy and the parking lot was very full but, the staff was on top of every need and were very friendly.

Posted by on Jun 27, 2022

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5 out of 5
There was nothing I didn't like. It was a very nice place and everything was so comfy. The staff was friendly and helpful. Everyone staying there must have been very pleased also because EVERYONE was VERY friendly and courteous.

Posted by on Jun 13, 2022

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3 out of 5
They gave us 2 towels for 3 people for 4 nights asked for more never got them. The people in the next room were loud all night long!!!

Posted by , from EATON on Apr 11, 2022

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5 out of 5

Posted by on Apr 1, 2022

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5 out of 5
The room was clean and the oitside appearance was clean

Posted by on Mar 31, 2022

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Comment from Hotel Management

Apr 1, 2022 by Kathleen, front desk supervisor

Jennie, thank you so much for leaving your feedback on our property. We're so glad that you enjoyed your stay, and hope you'll consider choosing us again!

About the DoubleTree by Hilton Columbus - Worthington

Location 175 Hutchinson Ave, Columbus, OH 43235

Renovations + Closures

The following facilities are closed on Sunday:

  • Indoor pool
  • Spa tub

Property Features

DoubleTree by Hilton Columbus - Worthington offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 17000 square feet (1579 square meters) and includes conference space. A terrace, a vending machine, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Columbus - Worthington. Free self parking is available. This 4-star Columbus hotel is smoke free.

  • 1 building
  • 306 guestrooms or units
  • 6 levels
  • 17000 sq ft of conference space
  • 1579 sq m of conference space
  • Built in 1986
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

DoubleTree by Hilton Columbus - Worthington offers 306 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Columbus hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.

Crosswoods Bar and Grill - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 per room (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15.00 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Columbus DoubleTree
  • DoubleTree Columbus
  • DoubleTree Hilton Columbus Worthington
  • DoubleTree Hilton Worthington
  • DoubleTree Hilton Worthington Hotel
  • DoubleTree Hilton Worthington Hotel Columbus
  • DoubleTree Worthington
  • DoubleTree Worthington Columbus
  • Hilton DoubleTree Columbus
  • Hilton Worthington
  • DoubleTree Hilton Columbus Worthington Hotel
  • DoubleTree by Hilton Columbus - Worthington Hotel
  • DoubleTree by Hilton Columbus - Worthington Columbus
  • DoubleTree by Hilton Columbus - Worthington Hotel Columbus

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.