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"Very clean great service " More

By a verified traveler on Wed 27 Jul 2022

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Hotel Description

Family-friendly stay near Riverbanks Zoo and Garden

Near the airport

Stay at this Columbia hotel and you'll be within 2 miles (3 km) of Three Rivers Greenway and 6 miles (10 km) of University of South Carolina. Lexington Medical Center and Riverbanks Zoo and Garden are also within 6 miles (10 km).

Family-friendly fun

This hotel features an outdoor pool and a gym. Families will appreciate the arcade/game room and barbecue grills. There's no skimping on freebies - guests receive free buffet breakfast, free WiFi, and free self parking.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$64* Per night/room Apr 4 - Apr 5

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Baymont by Wyndham Columbia Northwest ratings based on 28 Verified Reviews

Review Summary
2.2 out of 5 2.0 out of 5.0
Room cleanliness 2.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Baymont by Wyndham Columbia Northwest

Everyone (5) Couples (4) Family (25)
1 out of 5
The air conditioning was not working in any of the common areas and you can smell the damp musty mildew and mold. In the room the bedding had mold growing on it the bathroom was not clean there was piss on the toilet seat and though we didn’t see any live bug we saw plenty of dead bugs under the mattress they said they were refunding me my money but have yet to receive it.

Posted by on Aug 30, 2023

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1 out of 5
Worst place I have ever stayed by far. Fridge didn't work, tv was broken, tub leaked all over the floor, tub didn't drain right so you had to stand in water, towel rod falling off the wall, curtains on the back door had holes and were so dirty. Would never stay here again. You get what you pay for I guess

Posted by on Jul 31, 2023

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Comment from Hotel Management

Aug 1, 2023 by General Manager

Dear Shawn,We are very thankful to you for selecting our property during your previous visit. From your review, we noticed that we have not lived up to your expectation and your high standards. We offer an unconditional apology. We have investigated your issue thoroughly and have taken appropriate steps to ensure that this does not repeat. Looking forward to welcoming you back and we are confident that you will see a better version of us then.Sincerely,General Manager

4 out of 5

Posted by on Jul 11, 2023

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Comment from Hotel Management

Jul 31, 2023 by General Manager

Dear Guest,Thank you for staying with us at (hotel) and for sharing your glowing feedback. We love it when our Guests notice the hard work and dedication that our staff puts into making these memories. Looking forward to welcoming you back at the soonest and we are confident that you will see an even better version of during your next stay.Thank you,Sincerely,General Manager

2 out of 5
Upon checking in, I was informed that a $100 cash deposit was required. No credit card deposits were allowed, cash only. Not very happy about the conditions and will not be booking again

Posted by on Oct 31, 2022

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Comment from Hotel Management

Oct 31, 2022 by General Manager

Dear Kazi, Thank you for taking the time to tell us about your experience at Baymont by Wyndham Columbia Northwest. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont by Wyndham Columbia Northwest, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, General Manager

5 out of 5
Very clean great service

Posted by on Jul 27, 2022

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Comment from Hotel Management

Jul 28, 2022 by General Manager

Thank You Sarah for sharing your opinion with us. We are extremely happy to hear you had an enjoyable stay with us at Baymont by Wyndham Columbia Northwest. We strive to deliver a fund and unique local experience and to make you feel well taken care of in each and every stay. We will greatly appreciate you sharing your thoughts on Travelocity as well. If you hadn't the chance to do so yet, as we are committed to a high satisfaction level and want everyone to be aware of this We hope to see you with us again soon! Sincerely, General Manager

2 out of 5
Unfriendly receptionist.Elevator not working, stairs stinks really bad, No hot water in the shower, cockroaches and ants in the room, Wet carpet, noisy A/C unit. The breakfast was garbage. Best place to film an horror movie. That hotel is in very bad condition. Horrible experience !

Posted by on Jun 20, 2022

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Comment from Hotel Management

Jun 23, 2022 by management

Thank you for taking the time to tell us about your stay. I'm sorry you had an bad experience. We take all concerns seriously and will be looking into your complaint.

1 out of 5
Mattress and bedding worn out. Facility was generally unkept. Furniture shoddy and worn. Even the exterior look rough.

Posted by on Mar 26, 2022

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Comment from Hotel Management

Mar 26, 2022 by management

Thank you for taking the time to tell us about your experience at Baymont by Wyndham Columbia Northwest. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am saddened to hear that you had issues with your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

1 out of 5
It was unclean, smelled and had ROACHES!!!

Posted by on Nov 3, 2021

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Comment from Hotel Management

Nov 3, 2021 by Hotel Management

Thank you for taking the time to tell us about your experience at Baymont by Wyndham Columbia Northwest. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2 out of 5

Posted by on Sep 25, 2021

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Comment from Hotel Management

Feb 20, 2023 by management

Thank you for your feedback

2 out of 5
The room was adequate. It served it's purpose. The facility was run down. The fitness center was more like a storage room with chairs and other things pushed off to one side. Only two of the five or six pieces of equipment worked. The breakfast was a small bag with a bottle of water and a granola bar or pop tart. That was it. Most of the video games in the arcade were not operational and the arcade was filled with mattresses. We asked for more toilet paper and Kleenex and they were never delivered. They looked to be short staffed.

Posted by on Aug 3, 2021

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Comment from Hotel Management

Aug 3, 2021 by Sha

Hello Thank you so much for bring this to my attention. I do apologize that we couldn't meet your expectation. We try to strive everyday to make are guest satisfied. Hope to see you guys again.

About the Baymont by Wyndham Columbia Northwest

Location 347 Zimalcrest Drive, Columbia, SC 29210-6833

Property Features

Baymont by Wyndham Columbia Northwest offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served on weekdays. Event space at this hotel measures 1012 square feet (94 square meters) and includes conference space. Tour/ticket assistance, barbecue grills, and a vending machine are also featured at the family-friendly Baymont by Wyndham Columbia Northwest. Self parking is free. You'll have access to the health club at a partner property. This Columbia hotel is smoke free.

  • 149 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 1012 sq ft of conference space
  • 94 sq m of conference space
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Columbia Station (9.4 km / 5.8 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Baymont by Wyndham Columbia Northwest offers 149 accommodations with safes and complimentary newspapers. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony or patio
  • Sitting area
  • Pillowtop beds
  • Private outdoor space
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 88 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Masks are required at the property for guests without COVID-19 vaccination

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baymont Inn Columbia
  • Baymont Inn Columbia Northwest
  • Baymont Inn Northwest
  • Baymont Inn Northwest Hotel
  • Baymont Inn Northwest Hotel Columbia
  • Baymont Inn Columbia Northwest Hotel
  • Courtyard By Marriott Columbia Northwest Hotel Columbia
  • Courtyard Columbia Northwest
  • Baymont Wyndham Columbia Northwest Hotel
  • Baymont Wyndham Columbia Northwest
  • Baymont Inn Suites Columbia Northwest
  • Baymont by Wyndham Columbia Northwest Hotel
  • Baymont by Wyndham Columbia Northwest Columbia
  • Baymont by Wyndham Columbia Northwest Hotel Columbia

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.