After ringing the bell, and calling the line, the receptionist, I use that term lightly came to the front desk. We had awoken her from her slumber, and as such, she did not have time to put on a bra with her white tank top, nor put her teeth in if she had any After that, we found that there were several people living in the property and had moved some of their furniture outside to watch their children play all night long. We were provided with half of a trashcan, one towel and stayed for two nights. We opted to just leave and not even ask for a refund because it was too scary to approach anyone in the parking lot or reception area