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4.5 out of 5

"The clerk I spoke with upon checking in said there was a shuttle to the airport at the top of each hour, implying that the hotel had a shuttle on site ... " More

By a verified traveler on Mon 05 Jul 2021

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Hotel Description

Enjoy 15 indoor pools at this Springfield hotel

Close to airport

Within 6 miles (10 km) of this Springfield hotel, you'll find Missouri State University and Discovery Center of Springfield. Drury University and Abou Ben Adhem Shrine Mosque are also within 6 miles (10 km).

Renovated in 2016

This hotel's 15 indoor pools and gym are among the featured amenities. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Free self parking, a garden, and express check-out are also offered.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 54 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Pillowtop beds, coffee/tea makers, and free newspapers are also available.

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
$95* Per night/room Nov 3 - Nov 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Springfield Airport Inn ratings based on 32 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Springfield Airport Inn

Everyone (12) Couples (5) Family (10)
5 out of 5
Very nice

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 13, 2021 by Summer

Thank you so much for the review! We appreciate the feedback! Come back and see us!

5 out of 5
The clerk I spoke with upon checking in said there was a shuttle to the airport at the top of each hour, implying that the hotel had a shuttle on site. I made my reservation based on there being an on-site shuttle. This was NOT the case. The desk clerk had to call a taxi for us to get to the airport, delaying us by at a half hour. I can assure you that this made me furious. If I had known that she had to call a taxi, I would have scheduled it earlier. I am still angry at this deception.

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 5, 2021 by Summer

On behalf of our entire team, I just wanted to thank you for the feedback! I did want to state on our behalf that we do not have an on site shuttle, and that we are contracted through yellow cab. We put those in per our guest request. I did want to apologize for the miscommunication on that. If there is ever anything we can do to be of any assistance in the future, don't hesitate to let us know! I will pass on the comments!

5 out of 5
Loved having chair and ottoman and walk in shower. Did not like no restaurant in walking distance

Posted by on May 25, 2021

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Comment from Hotel Management

May 25, 2021 by Tonya

Thank you for the great review. The next time you stay with us please know we do have a family restaurant located behind the hotel.

4 out of 5
Lack of writing materials and not enough toiletry items.

Posted by on May 14, 2021

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Comment from Hotel Management

May 14, 2021 by Summer

Thank you for your feedback! We appreciate the review!

5 out of 5
Dog walk area was really nice.

Posted by on May 9, 2021

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Comment from Hotel Management

May 9, 2021 by Tonya

Good afternoon and thank you for the great review. Please let us know if we can assist you in the future as well.

5 out of 5
Very clean lobby and room. The big plus was the large dog park behind the hotel away from the parking lot and traffic. It was very well thought out.

Posted by on Mar 17, 2021

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Comment from Hotel Management

Mar 17, 2021 by Becca

Thank you for the review!

5 out of 5
Beautiful property, stunning room. The staff was absolutely amazing.

Posted by , from Springfield Airport on Jan 30, 2021

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Comment from Hotel Management

Jan 31, 2021 by Becca

Thank you so much for the review! You and your puppy were such a joy, come back anytime!

5 out of 5
Staff was superb! Very accommodating with early checkin and late checkout with a 90-year old aunt

Posted by , from Lee’s Summit, MO on Dec 13, 2020

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Comment from Hotel Management

Dec 14, 2020 by Christina

We are so glad that you enjoyed your stay with us! Be safe and Happy Holidays!

5 out of 5

Posted by on Nov 2, 2020

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Comment from Hotel Management

Nov 3, 2020 by Tonya

Good morning. Thank you for the great review!!

5 out of 5

Posted by on Jul 29, 2020

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Comment from Hotel Management

Jul 30, 2020 by Becca

Thank you for the great review! Be well!

About the Best Western Plus Springfield Airport Inn

Location 4445 W Chestnut Expressway, Springfield, MO 65802

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

As a guest of Best Western Plus Springfield Airport Inn, you'll find 15 indoor swimming pools and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. A roundtrip airport shuttle is free (available 24 hours). The business-friendly Best Western Plus Springfield Airport Inn also features a vending machine, a garden, and complimentary newspapers in the lobby. Free self parking is available. The property offers extended parking privileges. A complete renovation of Best Western Plus Springfield Airport Inn was completed in May 2016. Smoking is allowed in designated areas at this Springfield hotel.

  • 1 building
  • 54 guestrooms or units
  • 2 levels
  • Built in 2006
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 15
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Best Western Plus Springfield Airport Inn offers 54 accommodations with complimentary newspapers and complimentary bottled water. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Separate bedroom
  • Pillowtop beds
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Nearby Activities

15 indoor swimming pools are on site along with a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 19

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 15.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 19 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Extended parking (surcharge) is available for up to 14 days

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 19 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 6
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Springfield Airport
  • Best Western Plus Springfield Airport Inn
  • Best Western Plus Springfield Airport
  • Hotel Best Western Plus Springfield Airport Inn Springfield
  • Springfield Best Western Plus Springfield Airport Inn Hotel
  • Hotel Best Western Plus Springfield Airport Inn
  • Best Western Plus Springfield Airport Inn Springfield
  • Best Western Plus Inn
  • Best Western Plus
  • Best Plus Springfield Airport
  • Plus Springfield Springfield
  • Best Western Plus Springfield Airport Inn Hotel
  • Best Western Plus Springfield Airport Inn Springfield
  • Best Western Plus Springfield Airport Inn Hotel Springfield

You should know

  • Pool access available from 10:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.