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4.1 out of 5

"Very nice and clean. Small rooms but very well appointed. Desk staff said I had a $25 credit for food being a first time visitor but food was still ... " More

By a verified traveler on Sun 05 Jan 2020

Hotel Description

4-star hotel near Horseshoe Council Bluffs

On river

You'll find Mid-America Center and Horseshoe Council Bluffs within 3 miles (5 km) of this Council Bluffs hotel. Joe's Karting and Dodge Riverside Golf Club are also within 2 miles (3 km).

Casino, indoor pool

A casino, 4 restaurants, and an indoor pool are all featured at this hotel. Enjoy the fitness center and perks like free self parking. You'll appreciate the spa tub, bar/lounge, and coffee shop.

Plasma TVs, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 160 guestrooms also offer room service and plasma TVs with cable channels. Other amenities include premium bedding, free local calls, and free bottled water.

Deluxe Two Queen Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$87* Per night/room Feb 26 - Feb 27

Spa Suite King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Two Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Ameristar Casino Hotel Council Bluffs ratings based on 13 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Ameristar Casino Hotel Council Bluffs

Everyone (9)
4 out of 5
Very nice and clean. Small rooms but very well appointed. Desk staff said I had a $25 credit for food being a first time visitor but food was still on my bill. Otherwise great.

Posted by on Jan 5, 2020

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Comment from Hotel Management

Jan 26, 2020 by Ameristar Casino

Thank you for your review! It's greatly appreciated and look forward to your next visit!

5 out of 5

Posted by on Oct 9, 2019

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Comment from Hotel Management

Oct 10, 2019 by Ameristar Council Bluffs

Thank you for your review. We are glad you enjoyed your stay and look forward to your next visit.

4 out of 5
At check in, the room we reserved wasn’t available. Why is it called a reservation if a king room hasn’t been reserved? So, she tried getting us to take a jacuzzi room and at our expense! We ended up getting a double queen which was ok, a king would have been nicer, as reserved. The facility was beautiful and clean. Rooms were nice, clean and bedding was comfortable. Shower had great power. Used the little fridge but not the coffee maker. The buffet was ok. Nothing extraordinary. Loved the idea of the casino being on a riverboat. Didn’t know that when I booked. There is a awful smell when you get out of the car to enter hotel. I was told it was a factory plant close by. Wind happened to be blowing it in. I would recommend a stay here. I do hope they get their reservations straightened out tho.

Posted by , from Jackson, Mi on Jul 15, 2019

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Comment from Hotel Management

Jul 15, 2019 by Ameristar Council Bluffs

Deb, thank you for your review and feedback. Rooms are assigned based on availability at the time of check-in and we apologize if there was not a king room available when you arrived. We are glad that you enjoyed your visit once you were able to get into a room.

5 out of 5
It was a casino, great buffet and an excellent pool/spa

Posted by , from Kansas city on Jun 20, 2019

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Comment from Hotel Management

Jun 22, 2019 by Ameristar Council Bluffs

Ian, thank you for your review and feedback. We are happy you enjoyed your stay and look forward to your next visit.

5 out of 5

Posted by on May 25, 2019

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Comment from Hotel Management

May 26, 2019 by Ameristar Council Bluffs

Thank you for your review. We are glad you enjoyed your stay and look forward to your next visit.

4 out of 5

Posted by on May 8, 2019

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Comment from Hotel Management

May 11, 2019 by Ameristar Council Bluffs

Thank you for your review. We are happy you enjoyed your stay and look forward to your next visit.

4 out of 5
Great fun, friendly service and if you fall into the category of enjoying midnight snacks then this is the place to be.

Posted by on Mar 2, 2019

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Comment from Hotel Management

Mar 5, 2019 by Ameristar Council Bluffs

Thank you for your review and feedback. We are glad you enjoyed your stay and look forward to your next visit.

4 out of 5
Hotel Staff and Room was good. Not very Impressed with Casino.

Posted by on Jun 20, 2018

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Comment from Hotel Management

Jun 21, 2018 by AmeristarCB

Thanks for taking the time to leave us a review and share your feedback. We're thrilled to hear that our team members helped make your visit more enjoyable.

2 out of 5

Casino hotel

Pros: price
Disappointed with our stay. Being a nonsmoker, this is definitely is a mistake to stay at a casino hotel as the smoke smell was everywhere just walking through the front door.

Posted by , from Sioux Falls, SD on Oct 14, 2016

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Comment from Hotel Management

Oct 17, 2016 by Joseph

Good afternoon. Thank you for your review. We appreciate your candid feedback and look forward to sharing the details of your experience with our leadership team. Sincerely, Ameristar Casino Hotel Council Bluffs

5 out of 5

Great Hotel

Hotel is conveniently located right off the Interstate and about 10 minutes from the Omaha Zoo. Very nice rooms, friendly staff, good restaurants, and plenty of things to do in the area. Definitely worth a stay if you are in the area.

Posted by , from Iowa on Oct 10, 2015

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Comment from Hotel Management

Oct 12, 2015 by Joseph

Thanks for the review! We're happy to hear you enjoyed your stay.

About the Ameristar Casino Hotel Council Bluffs

Location 2200 River Road, Council Bluffs, IA 51501

Property Features

Ameristar Casino Hotel Council Bluffs offers its guests an indoor pool, a spa tub, and a fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A casino, gift shops/newsstands, and concierge services are also featured at Ameristar Casino Hotel Council Bluffs. Self parking is free.

  • 1 building
  • 160 guestrooms or units
  • 4 levels
  • 4 dining venues
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Casino
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator

Family Friendly Amenities

  • Indoor pool
  • Laundry facilities
  • Refrigerator

Parking

Free self parking

Transport

  • Airport: Omaha, NE (OMA-Eppley Field) (10.9 km / 6.8 mi)
  • Train station: Omaha Station (6.7 km / 4.2 mi)
  • Parking: Free self parking

Room Amenities

Ameristar Casino Hotel Council Bluffs offers 160 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. 42-inch plasma televisions come with cable channels. Business-friendly amenities include phones along with free local calls (restrictions may apply).

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Riva Steak & Seafood - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Amerisports Bar - This sports bar specializes in American cuisine and serves dinner and light fare. Open daily.

Bellas Bakery and Cafe - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Heritage Buffet - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.

Double Down Dogs - This restaurant specializes in American cuisine and serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at 3:30 AM
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Resort fee: USD 12.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Internet access
  • In-room coffee
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 20 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.