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"It was a quiet place to sleep. Older facily but clean. " More

By a verified traveler on Mon 09 Aug 2021

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Hotel Description

Enjoy the indoor pool at this Council Bluffs hotel

In suburbs

Within 3 miles (5 km) of this Council Bluffs hotel, you'll find RailsWest Railroad Museum and Caring For Our Communities In Southwest Iowa. Methodist Jennie Edmundson Hospital and Squirrel Cage Jail are also within 3 miles (5 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Enjoy the indoor pool and conveniences like a 24-hour front desk and free newspapers.

Free Internet, cable TV

The 51 guestrooms offer free WiFi and free wired Internet, TVs with cable channels, and free local calls. Hair dryers, desks, and free toiletries are also available.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$57* Per night/room Dec 10 - Dec 11

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Western Inn ratings based on 22 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Western Inn

Everyone (6) Couples (4) Family (9)
4 out of 5
It was a quiet place to sleep. Older facily but clean.

Posted by on Aug 9, 2021

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5 out of 5
Very spacious rooms, good breakfast

Posted by on Aug 2, 2021

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4 out of 5
Pet friendly as stated

Posted by on Jul 3, 2021

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5 out of 5
Pretty old and bed is old and not very comfortable

Posted by on Jul 2, 2021

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3 out of 5

Posted by on Jun 24, 2021

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1 out of 5
The owner is a scam artist

Posted by on Jun 15, 2021

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1 out of 5
I did not get the room I reserved (King non smoking). Was told they were already taken. Instead got a double smoking. Dirty carpet and curtains. Mascara on the pillowcase. Bad news.

Posted by on Jun 13, 2021

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2 out of 5
Property is outdated. My sisters first room smelled of cigarettes even though it is a nonsmoking facility; her second room didnt have any air conditioning and the room she finally stayed in had a foul odor coming from the refrigerator, so she couldn't use it. The beds and pillows were uncomfortable and there was never an employee at the front desk. Had to wait extended amount of time to ge any help. I believe there are newer owners, not impressed and not staying here again.

Posted by on Apr 26, 2021

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1 out of 5

Posted by on Aug 12, 2020

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2 out of 5
Terrible and filthy hotel in need of repair. The only reason I didn’t give it the worst rating was for the location, it was near Iowa Western Community College, and a few other much needed businesses while moving the kit to college. I’m pretty sure our room, 103, had black mold. If I can attach photos, I will. Black scum on the A/C window unit and black scum on the CPAP filter after two nights in that room!!

Posted by , from Southeast Iowa on Aug 11, 2020

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Property Features

WiFi is free in public spaces. There's an onsite business center. Free breakfast is served. An indoor pool, a library, and a vending machine are also featured at the business-friendly Western Inn. Free self parking is available. This Council Bluffs hotel is smoke free.

  • 51 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Library
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Western Inn offers 51 accommodations with hair dryers and complimentary toiletries. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • Bathrooms are partially open
  • Television
  • Cable channels
  • Premium channels
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at 1:30 AM
  • Minimum check-in age is: 20

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 25 lbs)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment and a shield is in place between staff and guests in main contact areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Western Council Bluffs
  • Western Inn Council Bluffs
  • Western Inn
  • Western Inn Hotel
  • Western Inn Council Bluffs
  • Western Inn Hotel Council Bluffs

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.