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"Convenient location. Super clean. Friendly staff. " More

By a verified traveler on Sun 01 Aug 2021

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Hotel Description

Enjoy free breakfast at this Urbandale hotel

In Urbandale

You'll find IHS-Iowa Health Systems and Pioneer Hi-Bred Headquarters within 3 miles (5 km) of this hotel. Buccaneer Arena and Merle Hay Mall are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 2 conference rooms, business center, and express check-out. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, cable TV

In addition to TVs with cable channels, the 76 guestrooms offer free WiFi and coffee/tea makers. Other amenities include free long-distance calls, free local calls, and hair dryers.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$68* Per night/room Nov 2 - Nov 3

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Microtel Inn & Suites by Wyndham Urbandale/Des Moines ratings based on 25 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Microtel Inn & Suites by Wyndham Urbandale/Des Moines

Everyone (14) Couples (4) Family (7)
5 out of 5
Convenient location. Super clean. Friendly staff.

Posted by on Aug 1, 2021

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Comment from Hotel Management

Aug 1, 2021 by Paul

We thank you for your great review. It is encourging to get reviews like this. I will share this with the staff. We hope that you have a fantastic day.

4 out of 5
It was pleasing

Posted by on Jul 19, 2021

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Comment from Hotel Management

Jul 19, 2021 by Paul

We thank you for your review and glad you found us pleasing. We hope that you have a fantastic day.

4 out of 5

Posted by on Jul 10, 2021

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Comment from Hotel Management

Jul 22, 2021 by Paul

We thank you for your review. We hope that you have a fantastic day.

4 out of 5
I really liked the room we had. It was a studio suite. Very clean

Posted by on Jul 2, 2021

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Comment from Hotel Management

Jul 4, 2021 by Paul

Thank you for your review. Yes the suites are nice. We hope that you have a fantastic day.

1 out of 5
They only cleaned our room one day and we had to ask.

Posted by on Jun 15, 2021

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Comment from Hotel Management

Jun 15, 2021 by Paul

We thank you for your review. Yes if you were staying more than one day. This is so you are the only on in and out of your room. For your safty and for the staffs safty. This will change as soon as this covid comes to an end. We hope that you have a fantastic day.

4 out of 5
The room we stayed in had a refrigerator, microwave, and wet bar. Definitely a nice surprise. The clerk at the front desk was definitely on the rude side.

Posted by on May 19, 2021

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Comment from Hotel Management

May 21, 2021 by Paul

we thank you for your review i will check into this. we hope that you have a fantastic day.

4 out of 5
Newer Property. Check in took a while but once checked in, room was clean. Almost no breakfast offered (granola bars, small cinnamon bun, yogurt, and coffee was all that was offered. Coffee not refreshed after 930 so it would run out.

Posted by on May 9, 2021

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Comment from Hotel Management

May 9, 2021 by Paul

We thank you for your review. We will be glad when we can put out our full breakfast again. We are sorry about the coffee, I will check into this because it should be kept filled all day. Once again thank you for your review and we hope that you have a fantastic day.

3 out of 5

Posted by on May 2, 2021

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Comment from Hotel Management

May 16, 2021 by Paul

We thank you for your review. Please let us know why you did not like your stay. So we can help you have a better one next time. We hope that you have a fantastic day.

5 out of 5
Everything was fine

Posted by on Apr 22, 2021

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Comment from Hotel Management

Apr 23, 2021 by Paul

thank you for your review.

3 out of 5

Posted by on Apr 11, 2021

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Comment from Hotel Management

Apr 23, 2021 by Paul

thank you for your review.

About the Microtel Inn & Suites by Wyndham Urbandale/Des Moines

Location 8711 Plum Dr, Urbandale, IA 50322

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

WiFi is free in public spaces. There's an onsite business center. Free breakfast is available daily. There are 2 meeting rooms available. The business-friendly Microtel Inn & Suites by Wyndham Urbandale/Des Moines also features a 24-hour fitness center, laundry facilities, and express check-out. Limited free parking is available on a first-come, first-served basis. This Urbandale hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 3 levels
  • Built in 2000
  • Continental breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Newspapers for purchase
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Microtel Inn & Suites by Wyndham Urbandale/Des Moines offers 76 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium cable channels. This Urbandale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per pet, per night
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Microtel Inn Wyndham Hotel Urbandale Des Moines
  • Microtel Inn Wyndham Urbandale Des Moines
  • Microtel Inn Wyndham Urbandale/Des Moines Hotel Urbandale
  • Microtel Inn Wyndham Urbandale/Des Moines Hotel
  • Microtel Inn Wyndham Urbandale/Des Moines Urbandale
  • Microtel Inn Wyndham Urbandale/Des Moines
  • Microtel Urbandale
  • Microtel Inn And Suites Urbandale Hotel Urbandale
  • Urbandale Microtel
  • Microtel Inn & Suites by Wyndham Urbandale/Des Moines Hotel
  • Microtel Inn & Suites by Wyndham Urbandale/Des Moines Urbandale

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.