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4.0 out of 5

"Nice and clean and comfortable. That's all I need to say. " More

By a verified traveler on Sat 13 Apr 2019

Hotel Description

3.5-star hotel near Twelve Oaks Mall

In shopping district

You'll find Twelve Oaks Mall and West Oaks within 2 miles (3 km) of this hotel. Suburban Collection Showplace and Novi Ice Arena are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.

Free WiFi, refrigerators

The 148 individually furnished guestrooms offer free WiFi and room service. LCD TVs come with cable channels, and other amenities include refrigerators and premium bedding.

One Queen Non-Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$81* Per night/room Feb 27 - Feb 28

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Detroit - Novi ratings based on 19 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Detroit - Novi

Everyone (4) Couples (1)
4 out of 5
Nice and clean and comfortable. That's all I need to say.

Posted by on Apr 13, 2019

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Comment from Hotel Management

Apr 15, 2019 by Jeremy Sheldon - General Manager

I am glad to hear you enjoyed your stay. Please visit again soon!

5 out of 5

Posted by on Jan 5, 2019

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Comment from Hotel Management

Jan 7, 2019 by Jeremy - General Manager

Thank you so much for the perfect rating! Please come see us again soon!!

4 out of 5

Nice place to stay!

Nice place convenient for our needs. Clean and comfortable bed.

Posted by , from chicago il on Jul 19, 2016

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5 out of 5

Nice Hotel Close to Twelve Oaks Mall!

Pros: Location, cleanliness
Cons: Warn customers that the cookies you give out contain nuts, locks on outside entrance doors do not work (anyone can get in hotel even at night).
Location: Lots of stores and restaurants, mall is only about 5 minutes away, very close to 96!
We were in town for just a night (my 4 year old daughter and myself). The hotel was very nice and clean. They are currently doing some renovations so be concious of that. I thought the rooms/facilities were perfect for the price we paid.

Posted by , from Grand Rapids, MI on Jun 20, 2016

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4 out of 5

Nice stay

Well we had nice time alot people for hockey program.. Lots of shopping, breakfast ok not really worth 12 a person.. Housekeeper never brought the toothpaste the offer.. All in all would stay again

Posted by on Apr 25, 2016

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4 out of 5

.

Cons: No free Internet
At the end of a day I want to relax, watch some tv and sleep. I was unable to do that. The TV remote did not work. This might sound silly but at the end of the day laying in bed channel surfing is relaxing. We replaced it 3 times then the TV only to find this is how ALL rooms operate - with BAD remotes. I heard other guest complaining of the same issue. Not relaxing :(

Posted by on Jan 9, 2013

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2 out of 5

Poor service in dining room & room not cleaned.

Pros: Close restaurants
Cons: too few employees to get job done
We had two rooms for two nights. The rooms were nice and comfortable, but one of our rooms was never cleaned after the first night. We had breakfast at the buffet, but the service was poor with only one server who had to keep leaving to find the omelet chef. I had to find my own cream for the coffee out in the hallway.

Posted by , from Chicago, IL, USA on Jun 28, 2012

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5 out of 5

clean, with lots of amenities

Pros: Close restaurants, Quiet, close shopping
Cons: No free Internet
most of the staff were extremely friendly, the place was very nicely furnished and cleanly. There was the usual full amenities, nice hot tub, pool, gym pass, coffee and tea, bar and small dining area. Quiet too. Would definitely stay again.

Posted by , from Lansing, MI, USA on Feb 24, 2012

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5 out of 5

Strongly recommend

Pros: Close restaurants, Free Internet, Quiet
Location is extremely convienient. Clean room and bed. Staff are very polite. I had never experienced such a wonderfull stay. Parking is also very close and easy.

Posted by , from Chicago, IL, USA on Nov 15, 2011

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5 out of 5

Very Satisfying Stay

Pros: Close restaurants, Quiet
I had a very relaxing stay at the Doubletree. The staff defined hospitality with their courteous and professional manner. They helped me locate points of interest and printed route maps. The housekeeping staff definitely maintains a clean environment. The hotel's large courtyard was very inviting and so were the cookies. Thanks.

Posted by , from Virginia Beach, Va. on Jun 26, 2011

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About the DoubleTree by Hilton Detroit - Novi

Location 42100 Crescent Blvd, Novi, MI 48375

Property Features

DoubleTree by Hilton Detroit - Novi offers its guests an indoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 2700 square feet (251 square meters) and includes conference space. The business-friendly DoubleTree by Hilton Detroit - Novi also features a vending machine, a garden, and coffee/tea in a common area. An area shuttle within 5 miles and a shopping center shuttle are free. Free self parking is available. This 3.5-star Novi hotel is smoke free.

  • 1 building
  • 148 guestrooms or units
  • 2 levels
  • 2700 sq ft of conference space
  • 251 sq m of conference space
  • Built in 1988
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Detroit, MI (DTW-Detroit Metropolitan Wayne County) (43.3 km / 26.9 mi)
  • Property shuttles: Free area shuttle within 5 miles and shopping center shuttle
  • Parking: Free self parking

Room Amenities

DoubleTree by Hilton Detroit - Novi offers 148 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 50-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 9:30 AM.

Tayo Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • Debit cards
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 14.00 per person (approximately)
  • Pet fee: USD 100 per pet, per stay
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Detroit Novi
  • DoubleTree Hilton Detroit Novi
  • DoubleTree Novi
  • DoubleTree Novi Detroit
  • Novi DoubleTree
  • DoubleTree Hilton Detroit Novi Hotel
  • Doubletree Hotel Detroit Novi
  • DoubleTree by Hilton Detroit - Novi Novi
  • DoubleTree by Hilton Detroit - Novi Hotel
  • DoubleTree by Hilton Detroit - Novi Hotel Novi

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.