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4.0 out of 5

"Could of some cleaning. The bathroom was okay but the toilet and shower we’re gross. " More

By a verified traveler on Sat 21 Jan 2023

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Hotel Description

Enjoy the indoor pool at this Troy hotel

In Troy

You'll find AirTime Trampoline & Game Park and Mapleview Medical within 3 miles (5 km) of this hotel. DMC Surgery Hospital and Double Action Indoor Shooting Center & Gun Shop are also within 3 miles (5 km).

Business services

This hotel features an indoor pool and a gym. Business travelers can take advantage of the 24-hour business center. Free self parking, a snack bar/deli, and luggage storage are also offered.

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$109* Per night/room Jun 18 - Jun 19

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Tru by Hilton Troy Detroit ratings based on 11 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Tru by Hilton Troy Detroit

Everyone (3) Couples (2) Family (4)
2 out of 5
The shower had caked on soap in it. There were no drinking cups in the room. The soap dispenser by the sink was empty. The soap dispenser in the shower stall was empty.

Posted by on Apr 2, 2023

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Comment from Hotel Management

Apr 15, 2023 by AGM

Thank you for your feedback.

2 out of 5
No soap no nothing

Posted by on Mar 7, 2023

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Comment from Hotel Management

Mar 7, 2023 by AGM

Thank you for the feedback, next time please contact the front desk so we can make it right for you.

5 out of 5

Posted by , from Edmond on Feb 17, 2023

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Comment from Hotel Management

Mar 22, 2023 by AGM

Thank you! We appreciate your feedback!

3 out of 5
Could of some cleaning. The bathroom was okay but the toilet and shower we’re gross.

Posted by on Jan 21, 2023

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Comment from Hotel Management

Jan 28, 2023 by AGM

We appreciate this feedback. Will speak with the housekeeping department. Thank you!

5 out of 5
Handy to our location. Beds too high.

Posted by , from Decorah on Jul 24, 2022

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Comment from Hotel Management

Aug 3, 2022 by AGM

Thank you for your feedback. =)

5 out of 5
Nice property. Clean, convenient to get to and nice staff. Price was fair. I’ll be back again as long as the price stays the same.

Posted by on Jun 17, 2022

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Comment from Hotel Management

Jun 21, 2022 by AGM

Thank for reviewing your stay with us Crista. Hope to see you back soon. =)

4 out of 5
Nice facilities

Posted by on Apr 18, 2022

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Comment from Hotel Management

Apr 19, 2022 by AGM

Thank you for your kind feedback. We appreciate it!

5 out of 5

Posted by on Dec 14, 2021

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4 out of 5

Posted by , from RACINE on Sep 27, 2021

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4 out of 5
The minimal list thing I don’t really care for. Some drawers in the room.Shower hooks on the wrong side of the shower for towels. It was nice. Would use Tru again.

Posted by on Aug 23, 2021

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Comment from Hotel Management

Sep 16, 2021 by Hana AGM

Thank you for taking the time to review your stay with us and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I am very pleased to hear that our staff made your stay pleasant. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can.

About the Tru by Hilton Troy Detroit

Location 1575 E Maple Rd, Troy, MI 48083

Property Features

Tru by Hilton Troy Detroit offers its guests an indoor pool and a fitness center. There's a snack bar/deli on site. You'll find a 24-hour business center on site. The business-friendly Tru by Hilton Troy Detroit also features a front-desk safe and an elevator. Free self parking is available. This Troy hotel is smoke free.

  • 124 guestrooms or units
  • Deli
  • Business center (24 hours)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Train station: Troy Transit Center (6.6 km / 4.1 mi)
  • Parking: Free self parking

Room Amenities

Tru by Hilton Troy Detroit offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. 55-inch flat-screen televisions come with satellite channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible
  • Desk chair

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tru by Hilton Troy Detroit Troy
  • Tru by Hilton Troy Detroit Hotel
  • Tru by Hilton Troy Detroit Hotel Troy

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.