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4.6 out of 5

"Beautiful hotel, but bathroom (shower had pink mold on tiles) otherwise clean " More

By a verified traveler on Sun 19 Jun 2022

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Hotel Description

Enjoy free breakfast at this 3-star Altoona hotel

In Altoona

Within 3 miles (5 km) of this Altoona hotel, you'll find Schlegelmilch-McDaniel House and Children’s Museum of Eau Claire. Pablo Center at the Confluence and University of Wisconsin-Eau Claire are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like buffet breakfast and free self parking.

Studio Suite, 1 Queen Bed, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$114* Per night/room Oct 9 - Oct 10

Suite, 1 Bedroom, Kitchen

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 2 Bedrooms, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 7 Max

Room, Multiple Beds, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 7 Max

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Hearing)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio Suite, 1 Queen Bed, Kitchen

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Staybridge Suites Eau Claire - Altoona, an IHG Hotel ratings based on 8 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Staybridge Suites Eau Claire - Altoona, an IHG Hotel

Everyone (3) Couples (2) Family (4)
3 out of 5
Beautiful hotel, but bathroom (shower had pink mold on tiles) otherwise clean

Posted by on Jun 19, 2022

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Comment from Hotel Management

Jun 20, 2022 by AGM

Hi Tina, Thank you for taking the time to review our hotel. I am glad you enjoyed the beautiful room. We hope to see you again soon. Have a great day, Justin AGM

5 out of 5
Excellent customer service and whole overall stay was great!

Posted by on May 29, 2022

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Comment from Hotel Management

Jun 12, 2022 by AGM

HI Kenneth, Thank you for taking the time to review our hotel. I am glad you enjoyed the great customer service and stay. We hope to see you again soon. Have a great day, Justin AGM

4 out of 5

Posted by on Feb 13, 2022

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5 out of 5
Excellent breakfast, two televisions, the suite was modern/new. View of the courtyard, coffee in the rooms and the pool/hot tub was beautiful and wonderful!

Posted by on Nov 7, 2021

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Comment from Hotel Management

Nov 10, 2021 by AGM

HI Kenneth, Thank you for taking the time to review our hotel. I am glad you enjoyed the hot breakfast, pool area, courtyard, and one bedroom suite. We hope to see you again soon. Have a great day, Justin AGM

5 out of 5

Posted by on Sep 13, 2021

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5 out of 5
Loved this hotel - room was very clean and perfect size, staff was great, beautiful courtyard and pet friendly to boot! Would definitely stay here again! I have allergies and asthma- didn’t have any issues which tells you how clean they keep it with all the animals there.

Posted by on Jul 8, 2019

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Comment from Hotel Management

Jul 9, 2019 by Guest Service Manager

HI, Thank you for taking the time to review our hotel. I am glad you enjoyed the spacious clean room, friendly staff. We want to ensure everyone has an amazing stay with us. We hope to see you again soon. Have a great day, Justin Vilhauer Guest Service Manager

5 out of 5
We had a very comfortable stay. Very nice room with comfortable but firm mattress. Breakfast was excellent. We placed this location in our favorites!

Posted by on Mar 19, 2019

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Comment from Hotel Management

Mar 19, 2019 by Guest Service Manager

Hi, Thank you for taking the time to review our hotel. I am glad you had a comfortable stay and enjoyed our mattress and breakfast. We are thrilled we are in your favorites. Thank you for choosing the Staybridge Suites Eau Claire - Altoona for your lodging needs. Have a great day, Justin Vilhauer Guest Service Manager

5 out of 5
Very clean and comfortable. Friendly and professional staff.

Posted by , from Wisconsin on Dec 13, 2017

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Comment from Hotel Management

Dec 13, 2017 by Guest Service Manager

HI Pam, Thank you for taking the time to review our hotel. I am glad you enjoyed your clean and comfortable suite. Our staff is wonderful and we make sure all our guests feel like we are a home away from home. Thank you for choosing the Staybridge Suites Eau Claire - Altoona. Have a great day, Justin Vilhauer Guest Service Manager

About the Staybridge Suites Eau Claire - Altoona, an IHG Hotel

Location 1515 Bluestem Blvd, Altoona, WI 54720

Property Features

Staybridge Suites Eau Claire - Altoona, an IHG Hotel offers its guests an indoor pool, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. A library, barbecue grills, and multilingual staff are also featured at the business-friendly Staybridge Suites Eau Claire - Altoona, an IHG Hotel. Free self parking is available. This 3-star Altoona hotel is smoke free.

  • 135 guestrooms or units
  • 4 levels
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Library
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Staybridge Suites Eau Claire - Altoona, an IHG Hotel offers 135 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This Altoona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per night
  • Maximum 2 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Staybridge Suites Eau Claire Altoona Hotel
  • Staybridge Suites Eau Claire Hotel
  • Staybridge Suites Eau Claire Altoona
  • Staybridge Suites Eau Claire
  • Staybridge Suites Eau Claire Altoona
  • Staybridge Suites Eau Claire Altoona an IHG Hotel
  • Staybridge Suites Eau Claire - Altoona, an IHG Hotel Hotel
  • Staybridge Suites Eau Claire - Altoona, an IHG Hotel Altoona

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.