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 Edmonton • 1 Room
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Sandman Hotel Edmonton West

3-star property
17635 Stony Plain Rd Nw, Edmonton, AB 1-855-201-7819
2.7 out of 5
See all 3 travelocity Reviews

"Staying in the tower is great but signage to get to front desk could of been better " More

By a verified traveler on Wed 03 Mar 2021

Points Of Interest

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Hotel Description

Eco-certified hotel near West Edmonton Mall

West Edmonton stay

Your stay at this West Edmonton hotel places you within 2 miles (3 km) of West Edmonton Mall and Fantasyland. Rogers Place and Kingsway Mall are also within 6 miles (10 km).

Multiple dining options

This eco-certified hotel features 2 restaurants, a bar/lounge, and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a snack bar/deli, and express check-out are also offered.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$81* Per night/room Apr 30 - May 1

Room, 1 King Bed, Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Tower

Bed Count 1 King Bed Maximum Occupancy 4 Max

Basic Room, Tower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Room, 1 King Bed (Corporate - Atrium)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Sandman Hotel Edmonton West ratings based on 3 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Sandman Hotel Edmonton West

Everyone (2) Family (1)
1 out of 5

Posted by on Jun 19, 2023

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Comment from Hotel Management

Jul 13, 2023 by Deep Verma, Director of Operations

Dear Cheryl, Thank you for your valuable feedback. It look like you have left the hotel rather disappointed and would like to get an opportunity to discuss your concerns in details in order for us to alleviate some of the disappointment you experienced. Again, thank you so much for your stay and will look forward to hear from you in the hope to welcome you back at Sandman Hotel Edmonton West. Sincerely,

3 out of 5

Posted by on Apr 24, 2021

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Comment from Hotel Management

May 6, 2021 by Sherene P

Dear Valued Guest ,thank you for staying with us ,we appreciate your review.

4 out of 5
Staying in the tower is great but signage to get to front desk could of been better

Posted by on Mar 3, 2021

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Comment from Hotel Management

Mar 4, 2021 by Dale F

Dear Valued Guest ,thank you for staying with us we appreciate your feedback .We are happy you enjoyed your stay in the tower .We are currently working on improved signage from the tower to the front desk. We do apologize for any inconvenience this may have caused during your stay .We look forward to welcoming you back with our improved service.

About the Sandman Hotel Edmonton West

Location 17635 Stony Plain Rd Nw, Edmonton, AB T5S1E3

Property Features

There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms. A computer station is on site and WiFi is free in public spaces. A fitness center, a vending machine, and multilingual staff are also featured at the eco-certified Sandman Hotel Edmonton West. Self parking is free. Smoking is allowed in designated areas at this Edmonton hotel.

  • 261 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • Meeting rooms
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Sandman Hotel Edmonton West offers 261 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 1:00 PM.

Dennys - This family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.

CHOP Steakhouse Bar - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 19

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 150 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Guest accommodation is not sealed after cleaning
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 6–16 for adults, and CAD 4–14 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sandman Edmonton West
  • Sandman Hotel Edmonton West
  • Sandman Hotel Edmonton West Alberta
  • Sandman Inn Edmonton
  • Sandman Edmonton West Edmonton
  • Sandman Hotel Edmonton West Hotel
  • Sandman Hotel Edmonton West Edmonton
  • Sandman Hotel Edmonton West Hotel Edmonton

You should know

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Global
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.