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Chestnut Mountain Resort

3-star property
8700 W Chestnut Mountain Rd, Galena, IL 1-855-201-7819
4.4 out of 5
Excellent!
See all 15 travelocity Reviews

"Beautiful views. Loved the linens. " More

By a verified traveler on Mon 25 Oct 2021

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Hotel Description

3-star ski-in/ski-out resort near Mississippi River

Near the slopes

Within half a mile (1 km) of this well-placed resort, you'll find Mississippi River and Chestnut Mountain Resort. Casper Bluff Land and Water Reserve is within 6 miles (10 km) and Horseshoe Mound is within 9 miles (15 km).

Multiple dining options

Ski-in/ski-out access, 2 restaurants, and an indoor pool are all featured at this smoke-free resort. Take advantage of ski lessons, ski rentals and ski storage on site, and enjoy downhill skiing. There's fun for all ages with mini golf and a playground, and families will appreciate the onsite laundry facilities.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 43 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$119* Per night/room Jan 30 - Jan 31

Standard 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Traditional Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Chestnut Mountain Resort ratings based on 15 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Chestnut Mountain Resort

Everyone (3) Couples (2) Family (6)
5 out of 5
Beautiful views. Loved the linens.

Posted by on Oct 25, 2021

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Comment from Hotel Management

Oct 30, 2021 by Shera

Thank you for staying with us. We are happy to hear you enjoyed your time with us.

5 out of 5
The room was nice and roomie. We loved doing the alpine slide and the soaring eagle!

Posted by on Oct 5, 2021

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Comment from Hotel Management

Oct 5, 2021 by Erin Murphy

Thank you for taking the time to leave us feedback regarding your recent stay at our Resort. We are happy to hear that you enjoyed your stay and hope you are able to return and visit us again in the near future. Enjoy the beautiful autumn weather!

1 out of 5
The hallway was carpeted and smelled like a wet dog. The dining options were limited and expensive. After just reading that this is a smoke-free property, I found two employees smoking within 10 feet of the building. I asked them where I could find a luggage cart and both indicated that luggage carts were only at the main entrance. I later found luggage carts at the very next entrance to the building, approximately 25 feet from where the two employees were standing. I asked for a view of the mountain and the check-in person said, do you mean a view of the lake? Well, the name of the place is Chestnut MOUNTAIN Resort, so I expected there to be a mountain.

Posted by on Aug 25, 2021

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Comment from Hotel Management

Aug 28, 2021 by Erin Murphy

I am sorry to hear that you are disappointed with your stay at our Resort. I do want to thank you for bringing you concerns to my attention and I will most certainly address your concerns with my employees. You have very legitimate concerns and again, thanks for taking the time to let me know. Enjoy the remainder of the summer and stay safe! Sincerely, Erin Murphy

5 out of 5
Very friendly

Posted by on Aug 19, 2021

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Comment from Hotel Management

Aug 24, 2021 by Shera C.

Thank you for your feedback. We appreciate your business.

5 out of 5
Nice view

Posted by on Jul 15, 2021

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Comment from Hotel Management

Jul 19, 2021 by Erin Murphy

Thank you for taking the time to leave feedback regarding your recent stay at our Resort. We are glad to see that you enjoyed your stay and hope you are able to visit our area again in the near future. Sincerely, Erin Murphy

5 out of 5
Wonderful view, great walking trails, great staff.

Posted by on Jul 11, 2021

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Comment from Hotel Management

Jul 11, 2021 by Erin Murphy

Thank you for taking the time to leave feedback regarding your stay at our Resort. I am happy to see that you enjoyed your time in our area and hope that you are able to return again in the near future. We appreciate your business and thank you for staying with us!

4 out of 5
Nice place

Posted by on Jun 6, 2021

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Comment from Hotel Management

Jun 6, 2021 by Shera C.

Thank you for choosing Chestnut Mountain Resort for your stay. We appreciate your business.

5 out of 5
Great family resort with fantastic staff! Skiing was great with friendly attendants. Highly recommend

Posted by on Jan 13, 2021

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Comment from Hotel Management

Jan 14, 2021 by Shera C

We are very happy to hear that you enjoyed your time with us. We are trying our very best to provide a fun experience while keeping our guests and employees safe and healthy. Have a great day!

5 out of 5
Great room. Lots of room. Too high price especially for off season. Friendly staff. Poor internet connection.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 21, 2019 by Erin Murphy

Thank you for the feedback regarding your stay at our resort. We appreciate your business and hope you're able to return in the near future. Sincerely, Chestnut Mountain Staff

4 out of 5
Plenty to do for families, fun for seniors to watch, but not necessarily to participate.

Posted by on May 27, 2019

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Comment from Hotel Management

May 29, 2019 by Shera C.

Thank you for your feedback. We do have many activities here at Chestnut Mountain. Unfortunately some of our more leisurely enjoyable activities have been put on hold because of the weather we've been receiving. We do appreciate your business and hope you'll stay with us again.

About the Chestnut Mountain Resort

Location 8700 W Chestnut Mountain Rd, Galena, IL 61036

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to March 1 2022 (dates subject to change):

  • Dining venue(s)

Property Features

Have fun with onsite winter activities, including downhill skiing and snowboarding and in warmer months, enjoy mountain biking and ziplining. After a day on the snow, enjoy a swim in the indoor swimming pool or use the resort's other facilities, which include a sauna. Conveniences like ski storage, skiing lessons, and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. When the sun goes down, sip après-ski drinks in the resort's bar. There are 2 restaurants on site. Public spaces have free WiFi. Self parking is free. This 3-star Galena resort is smoke free.

  • 43 guestrooms or units
  • 2 dining venues
  • Ski equipment storage
  • Ski equipment rentals
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Playground on site
  • Miniature golf on site
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Chestnut Mountain Resort offers 43 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily from 8 AM to 11 AM.

Sunset Grille - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Mountain Top Cafe - This café specializes in American cuisine and serves lunch and dinner.

The Summit - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

Recreational amenities at the resort include ski-in/ski-out access, an indoor pool, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours on site
  • Snowboarding on site
  • Miniature golf on site
  • Golfing nearby
  • Hiking/biking trails on site
  • Snowshoeing nearby
  • Mountain biking on site
  • Cross-country skiing nearby
  • Ziplining on site
  • Playground on site
  • Segway rental/tour on site
  • Boat tours on site
  • Bicycle rentals on site
  • Ski equipment rentals on site
  • Ski lessons on site
  • Kayaking nearby
  • Downhill skiing on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-out is available. Enhanced food service safety measures are in place.

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9.00 and USD 16.00 per person (approximately)
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chestnut Mountain
  • Chestnut Mountain Galena
  • Chestnut Mountain Resort
  • Chestnut Mountain Resort Galena
  • Chestnut Resort
  • Chestnut Mountain Hotel Galena
  • Chestnut Mountain Hotel Galena
  • Chestnut Mountain
  • Chestnut Mountain Resort Resort
  • Chestnut Mountain Resort Galena
  • Chestnut Mountain Resort Resort Galena
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.