Skip to main content
Beginning of main content

"Great staff! The restaurant on site was excellent as well! " More

By a verified traveler on Sun 17 Apr 2022

Enter dates to see availability

Hotel Description

3-star hotel near Malcolm W. Martin Memorial Park

On river

You'll be within half a mile (1 km) of Malcolm W. Martin Memorial Park and 2 miles (3 km) of Busch Stadium with a stay here. Gateway Arch and Enterprise Center are also within 3 miles (5 km).

Casino, dining

A casino and a restaurant are featured at this smoke-free hotel. Traveling on business? Take advantage of the 3 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the indoor pool and perks like free self parking.

Deluxe Room with Two Queen Beds and a Casino View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$89* Per night/room Jul 20 - Jul 21

Deluxe Room with King Bed and Casino View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe King Room with view of the Gateway Arch and River

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room with Two Queen Beds Gateway Arch River View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Casino Queen Hotel ratings based on 16 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Casino Queen Hotel

Everyone (6) Couples (4) Family (3)
2 out of 5
I liked having a casino next door & am glad to see they're adding some dining options. This is not in a great area, esp for out-of-towners who don't know the area.

Posted by , from Spring Valley on Jun 5, 2022

Was this review helpful to you?
Comment from Hotel Management

Jun 10, 2022 by TAMIYA

Thank you for taking the time to leave us a review.We really appreciate you for staying with us.

5 out of 5
Great staff! The restaurant on site was excellent as well!

Posted by on Apr 17, 2022

Was this review helpful to you?
Comment from Hotel Management

Apr 21, 2022 by Jonathan

Thank you for your 5/5 rating. We are pleased to hear your stay was exceptional.

4 out of 5
Very nice room bed's great 4 pillows per bed is a plss. Very nice stay . Wish they would have had coffee in the morning and a Carry out sack.

Posted by on Feb 22, 2022

Was this review helpful to you?
Comment from Hotel Management

Feb 23, 2022 by TAMIYA

Thank you for the nice review. For future references, we do serve coffee in our garden room downstairs by the front desk from 6:30am to 10:30am.

3 out of 5
Sort of old needs to be updated

Posted by on Feb 19, 2022

Was this review helpful to you?
Comment from Hotel Management

Feb 22, 2022 by Stacy

Thank you for your feedback! We are in the process of remodeling a portion of the rooms on the property. Soon there will be 5 more new restaurant options as well. Hope to see you soon

4 out of 5
Little disappointed there was no breakfast. But very nice staff. Overall nice stay.

Posted by on Sep 27, 2021

Was this review helpful to you?
Comment from Hotel Management

Sep 28, 2021 by Director of Operations /Ayman Guirguis

Dear Karolina, We appreciate your review and look forward to seeing you again soon. We work to bring exciting new restaurants to our facility later this year!

4 out of 5
Casino Queen hotel was clean conveniently located and up to date

Posted by on Aug 15, 2021

Was this review helpful to you?
Comment from Hotel Management

Aug 16, 2021 by Director of Operations /Ayman Guirguis

We appreciate your good review and look forward to seeing you again soon.

2 out of 5
Not a fan of it at all. Never will I stay there again

Posted by on Aug 3, 2021

Was this review helpful to you?
Comment from Hotel Management

Aug 3, 2021 by Director of Operations / Ayman Guirguis

We appreciate the review. I understand that you were disappointed with your experience while you were a guest at our property. Please would tell us more about your experience. We just want to find out where did we go wrong, so we can take care of this issue for the future. Please feel free to call me at 314- 568-2863. that is my cell phone. My name is Ayman the Operations Manager

3 out of 5
Very clean rooms. Staff friendly. No food available, only cold drinks. Need more ice and vending machines. Why was the pool closed? The Renovation at casino was LOUD. No food there either. Corona virus must have hit here hard. Nothing happening here.

Posted by on Jun 26, 2021

Was this review helpful to you?
Comment from Hotel Management

Jun 29, 2021 by Sharhondia

We're sorry to hear that your experience wasn't up to par. Going forward, we will strive to do better to create a positive experience for our guests.

2 out of 5
Only 1 clerk at check in time and there was a person before me with check in issues so I waited for 15 minutes. Very dated room with no working electrical outlets in the bathroom. No ice available and no coffee maker due to covid but I just drove across country from Colorado to Florida and back. This was the first hotel out of 10 without these amenities.

Posted by on May 1, 2021

Was this review helpful to you?
Comment from Hotel Management

May 11, 2021 by DK at CQ

Thank you for your feedback. We sincerely apologize that you had a disappointing experience at our facility and we hope to make things right in the future. We appreciate guests' patience as we adhere to Illinois' regulations to prevent the spread of COVID-19. Your concerns are being addressed to the appropriate departments so that we may avoid these issues in the future. Thank you.

3 out of 5
Had to be switched to 3 different rooms. 1st was given a key card to a room that was occupied, then a single bed when I needed 2, then finally the right room. Then they couldnt make a new key card, which was a technical issue but still took 45 minutes to check in from start to finish. The rooms were clean and the staff was friendly.

Posted by on Apr 10, 2021

Was this review helpful to you?
Comment from Hotel Management

Apr 14, 2021 by Princess

Thank you for staying with us. We appreciate your feedback. We're sorry you had to experience this uncommon instance. We would like the opportunity to make things right.

Property Features

Casino Queen Hotel offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. You'll find a 24-hour business center on site. There are 3 meeting rooms available. A casino, a vending machine, and a sportsbook are also featured at the business-friendly Casino Queen Hotel. Free self parking is available. This 3-star East St. Louis hotel is smoke free.

  • 1 building
  • 157 guestrooms or units
  • 7 levels
  • Built in 2000
  • Casino
  • Deli
  • Business center (24 hours)
  • Conference space
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: St. Louis Gateway Station (6.3 km / 3.9 mi)
  • Metro station: East Riverfront Station (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Casino Queen Hotel offers 157 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and change of towels can be requested. Housekeeping is provided on request.

  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (on request)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)

Food & Drink

Casino Queen Hotel has a restaurant on site.

Deli and Chips - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 16 years old are not allowed in the health club.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available.

  • Credit card pre-authorization
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service not has not been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casino Queen Casino Adult only East St. Louis
  • Casino Queen Hotel East St. Louis
  • Casino Queen Hotel
  • Casino Queen East St. Louis
  • Casino Queen Hotel Hotel
  • Casino Queen Hotel East St. Louis
  • Casino Queen Hotel Hotel East St. Louis

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
url importing http://travel.travelocity.com/St.-Louis-Hotels-Casino-Queen-Hotel.h459083-p2.Hotel-Reviews?rm1=a2&
There was an error importing /St.-Louis-Hotels-Casino-Queen-Hotel.h459083-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/St.-Louis-Hotels-Casino-Queen-Hotel.h459083-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.