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4.4 out of 5

"This a beautiful hotel! The room was exceptionally nice with a beautiful view. The restaurant is still closed until July 1. I would definitely stay ... " More

By a verified traveler on Mon 21 Jun 2021

Hotel Description

3.5-star guestrooms with comfy beds

In Springfield

Within 6 miles (10 km) of this hotel, you'll find Abraham Lincoln Presidential Library and Museum and University of Illinois at Springfield. Lincoln Depot and Lincoln Home National Historic Site are also within 6 miles (10 km).

Renovated in 2016

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the fitness center and perks like free self parking and free train station pick-up.

Free WiFi, comfy beds

The 288 guestrooms feature comforts like pillowtop beds and Egyptian cotton sheets, while refrigerators and coffee/tea makers offer the conveniences of home. Flat-screen TVs come with satellite channels, and other amenities include free WiFi and room service. Housekeeping is available once per stay.

Room, 2 Double Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 5 Max
$123* Per night/room Aug 8 - Aug 9

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Crowne Plaza Springfield, an IHG Hotel ratings based on 29 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Crowne Plaza Springfield, an IHG Hotel

Everyone (8) Family (2)
5 out of 5
This a beautiful hotel! The room was exceptionally nice with a beautiful view. The restaurant is still closed until July 1. I would definitely stay again!

Posted by on Jun 21, 2021

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5 out of 5
Nice property but it is showing it’s age. Elevators are slow and heavily trafficked. The ceiling in the bathroom was crumbling and the TV was loose on the wall mount and kept swinging out and getting in the way of the hall. Still one of the best places to stay in Springfield.

Posted by on May 16, 2021

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Comment from Hotel Management

May 16, 2021 by Jason T. GM

Thanks for staying with us! We are glad you always choose our hotel when in Springfield. We are working to address the bathroom ceilings and have started the repair process in many guestrooms.

2 out of 5

Posted by on Oct 12, 2020

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Comment from Hotel Management

Oct 21, 2020 by Jason T. GM

Thanks for the review and staying with our hotel. We hope to see you again soon. Safe Travels...

5 out of 5

Posted by on Mar 14, 2020

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Comment from Hotel Management

Mar 17, 2020 by Alan

Thank you for the 5 of 5 rating!

5 out of 5
I liked that the staff took care of my needs quickly and professionally.

Posted by on Jul 6, 2019

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Comment from Hotel Management

Jul 8, 2019 by Alan

Thank you for taking the time to write a review. I am glad to hear the staff was able to take of your needs while you were here. We do hope to see you again soon. Sincerely, Alan F General Manager

5 out of 5
Excellent service, wellmaintained rooms, Long Nine

Posted by on May 20, 2019

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Comment from Hotel Management

May 21, 2019 by Alan

Thank you A for writing a review. Glad to hear you enjoyed your stay. I will certainly share your comments with the team. I hope we can be of service again soon. Sincerely, Alan F General Manager

4 out of 5
Toilet was not anchored to the floor and wobbled when you sat on it. The water faucet was not anchored either and also wiggled back and forth

Posted by on Dec 25, 2018

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Comment from Hotel Management

Dec 26, 2018 by Alan

Thank you for taking the time to write a review. I do apologize for the challenges in your guest bathroom and will have those rectified immediately. Thank you for letting us know. We do hope we have the opportunity to welcome you back in the future. Sincerely, Alan F General Manager

5 out of 5

Very nice hotel

Pros: The staff
Cons: new irons
I had a wonderful time here.The staff was very helpful and courtious.The only problem I had was the iron and coffee pot did'nt work.

Posted by on Jun 10, 2017

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2 out of 5

Nice hotel but has problems

We have stayed at this hotel in the past numerous times with the Elks Conventions. This time we went on a short trip with our three year old . The room was just ok . The bathroom floor had not been mopped .. our feet were black ... we stayed for two days the second morning house keeping just made the bed and left two towels . No wash cloths no toleit paper didn't even take the tray from room service out and didn Even run the sweeper . It was a disappointment!

Posted by on May 29, 2017

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5 out of 5

Nice

Nice place to stay - clean, comfortabie, and courteous staff. Only disappointment was I could not get rewards points when booking with Travelocity.

Posted by , from Madison on Sep 19, 2016

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About the Crowne Plaza Springfield, an IHG Hotel

Location 3000 S Dirksen Pkwy, Springfield, IL 62703

Property Features

As a guest of Crowne Plaza Springfield, an IHG Hotel, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 70626 square feet (6561 square meters) and includes a conference center. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Springfield, an IHG Hotel. A roundtrip airport shuttle (available on request) and a train station pick-up service are free. Free self parking is available. A complete renovation of Crowne Plaza Springfield, an IHG Hotel was completed in January 2016. Smoking is allowed in designated areas at this 3.5-star Springfield hotel.

  • 1 building
  • 288 guestrooms or units
  • 14 levels
  • 70626 sq ft of conference space
  • 6561 sq m of conference space
  • Built in 1997
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Terrace on the roof
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Springfield, IL (SPI-Abraham Lincoln Capital) (19.8 km / 12.3 mi)
  • Train station: Springfield Station (7.4 km / 4.6 mi)
  • Property shuttles: Free airport shuttle and train station pick-up
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Crowne Plaza Springfield, an IHG Hotel offers 288 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Springfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and microwaves can be requested. Housekeeping is provided on a limited basis.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Egyptian cotton linens
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (once per stay)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Long 9 Restaurant - This restaurant specializes in American cuisine and serves breakfast and lunch.

Long 9 Bar and Grill - This bar specializes in American cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 40.00 per accommodation, per night
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6.00 and USD 16.00 per person (approximately)
  • Pet fee: USD 40.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Springfield
  • Crowne Plaza Springfield
  • Crowne Plaza Springfield Hotel Springfield
  • Springfield Crowne Plaza
  • Crowne Plaza Springfield Hotel
  • Crowne Plaza Springfield
  • Crowne Plaza Springfield, an IHG Hotel Hotel
  • Crowne Plaza Springfield, an IHG Hotel Springfield
  • Crowne Plaza Springfield, an IHG Hotel Hotel Springfield

You should know

  • Crowne Plaza Springfield, an IHG Hotel offers transfers from the airport and train station. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.