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4.1 out of 5

"A very nice hotels and with a lovely staff " More

By a verified traveler on Thu 11 Nov 2021

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Hotel Description

Enjoy 2 restaurants at this 3.5-star Williams hotel

In historical district

With a stay at this Williams hotel, you'll be steps from Thunder Eagle Native Art and within a 10-minute walk of Wild West Junction. Buckskinner Park and Kaibab National Forest Headquarters are also within 2 miles (3 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an indoor pool, and a 24-hour gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free WiFi, flat-screen TVs

The 298 guestrooms have flat-screen TVs with cable channels and offer free WiFi and premium bedding. Other amenities include coffee/tea makers, hair dryers, and ironing boards.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$292* Per night/room Dec 10 - Dec 11

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Grand Canyon Railway Hotel ratings based on 27 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Canyon Railway Hotel

Everyone (10) Couples (7) Family (6)
5 out of 5
A very nice hotels and with a lovely staff

Posted by , from Herndon on Nov 11, 2021

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Comment from Hotel Management

Nov 11, 2021 by Tamara Nelson

Thank you so much for staying with us. We appericiate that you took the time to share your review

5 out of 5
I always enjoy staying at the Grand Canyon Railroad hotel when ever I am needing a place in northern Arizona

Posted by , from Glendale on Nov 4, 2021

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Comment from Hotel Management

Nov 4, 2021 by Tamara Nelson

Thank you so much for your nice review. We appericiate you staying with us !

3 out of 5
The hotel and staff were nice and friendly the pleasantness ends there though. These had to be the most uncomfortable beds I’ve ever slept on. They were so uncomfortable that we were having issues sleeping, waking up in pain and at times having problems enjoying our Grand Canyon tours from back pain. We stayed 3 nights and left more exhausted than the time leading up to vacation.

Posted by on Oct 12, 2021

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Comment from Hotel Management

Oct 13, 2021 by Tamara Nelson

We are so sorry for any inconvenience's that this may have caused you during your stay. Thank you for taking the time to share your feedback

5 out of 5
I only had 2 issues with this hotel - ni bars in bathtub area and better lighting in the parking areas.

Posted by on Oct 7, 2021

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Comment from Hotel Management

Oct 12, 2021 by Tamara Nelson

Thank you for sharing your review with us

4 out of 5

Posted by on Aug 26, 2021

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5 out of 5
I got in super late. The gentleman who checked me in made sure we had our tickets for the morning that we had purchased. Very helpful!

Posted by on Aug 14, 2021

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Comment from Hotel Management

Aug 14, 2021 by Tamara Nelson

Thank you we appericiate that you took the time to share your experience

5 out of 5

Posted by on Jul 27, 2021

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5 out of 5

Posted by on Jul 26, 2021

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2 out of 5
I thought for the $200.oo a night, there would be some amenities, but no. The room was fine, but the property is a maze to try to navigate. The front desk was not very helpful or interested. There is no complimentary anything. No room service. (pandemic I am sure) But you can go to the buffet (very pricey) if you want to eat at the hotel. $23.00 a person for dinner. It is convenient to walk to the town. Unless you book the train tour, expect nothing!

Posted by on Jul 23, 2021

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Comment from Hotel Management

Jul 23, 2021 by Tamara Nelson

We are so sorry for any inconvenience's that this may have caused you during your stay her with us. We appericiate that you took the time to share your feedback

5 out of 5
This property was nice and very convenient if you are riding the train. Their internet connection was too slow to use, so I wish that was faster. I was also disappointed to find that they were out of foam pillows because I am allergic to feather pillows. I asked everyday while I was there, and everyday I was told that they were out. I don't really like feather pillows as it is, but I am allergic to them, so I was without a pillow for four days. I did like that they had shampoo, conditioner, and body wash in large bottles on the wall of the shower. That was they weren't replacing small plastic bottles in every room every day. The room was nice enough, but when we got there it was not very clean. The sink in the bathroom still had stuff in it from the last person in the room. Yuck!!!!

Posted by on Jul 11, 2021

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Comment from Hotel Management

Jul 11, 2021 by Tamara Nelson

We are so very sorry for any inconvenience that this may have caused you during your stay. We appericiate that you took the time to share your feedback

Renovations + Closures

The following facilities or services will be unavailable from January 21 2021 to December 31 2021 (dates subject to change):

  • Fitness facilities

Property Features

Grand Canyon Railway Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and a meeting room are available. Tour/ticket assistance, an arcade/game room, and gift shops/newsstands are also featured at the business-friendly Grand Canyon Railway Hotel. Free self parking is available. This 3.5-star Williams hotel is smoke free.

  • 1 building
  • 298 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Built in 1995
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Williams Depot (0.3 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Grand Canyon Railway Hotel offers 298 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Williams hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Spensers Pub - Onsite pub.

Fred Harvey Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Playground on site
  • Volleyball on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 13.59 per person (approximately)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Canyon Railway Hotel
  • Grand Canyon Railway Hotel Williams
  • Grand Canyon Railway Williams
  • Grand Railway Hotel
  • Hotel Grand Canyon Railway
  • Hotel Railway
  • Railway Grand Canyon Hotel
  • Railway Grand Hotel
  • Railway Hotel
  • Railway Hotel Grand Canyon
  • Fray Marcos Hotel
  • Grand Canyon Railway
  • Hotel Grand Canyon Railway
  • Canyon Railway Hotel Williams
  • Grand Canyon Railway Hotel Hotel
  • Grand Canyon Railway Hotel Williams
  • Grand Canyon Railway Hotel Hotel Williams

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.