Skip to main content
Beginning of main content

Enter dates to see availability

4.0 out of 5

"Cleanliness of property. Nice room. Convince of bar and happy hour. " More

By a verified traveler on Thu 27 Aug 2020

Hotel Description

Enjoy 2 restaurants at this 3.5-star Williams hotel

In historical district

With a stay at this Williams hotel, you'll be steps from Thunder Eagle Native Art and within a 10-minute walk of Wild West Junction. Buckskinner Park and Kaibab National Forest Headquarters are also within 2 miles (3 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an indoor pool, and a 24-hour fitness center. Traveling for business? Take advantage of the free WiFi in public areas, laundry service, and conference space. Enjoy the spa tub and perks like free self parking.

Free WiFi, flat-screen TVs

The 298 guestrooms have flat-screen TVs with cable channels and offer free WiFi and premium bedding. Other amenities include coffee/tea makers, hair dryers, and ironing boards.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Grand Canyon Railway Hotel ratings based on 15 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Canyon Railway Hotel

Everyone (7) Couples (4) Family (3)
5 out of 5
Cleanliness of property. Nice room. Convince of bar and happy hour.

Posted by on Aug 27, 2020

Was this review helpful to you?
Comment from Hotel Management

Aug 27, 2020 by rwoz

Thank you for staying with us; we appreciate your feedback.

4 out of 5
Very loud a/c unit. Kept me awake half the night. No coffee service.

Posted by , from Mesa AZ on Aug 18, 2020

Was this review helpful to you?
Comment from Hotel Management

Aug 19, 2020 by rwoz

Thank you for staying with us; we appreciate your feedback. We will look into the matters you mentioned about the air directly. With the pandemic, we apologize, but for guest safety, the coffee makes had to be removed from the rooms.

1 out of 5
Don’t try to cancel or change your reservation, there’s no way to talk to a human. Everywhere else we booked was very reasonable about disruption due to COVID except this place.

Posted by , from Urbanna on Jul 8, 2020

Was this review helpful to you?
Comment from Hotel Management

Jul 8, 2020 by rwoz

When the reservation is booked through a 3rd party such as this one, the cancellation needs to go through them. We apologize you had a bad experience with this.

5 out of 5
Clean neat friendly close to downtown Williams and Grand Canyon train!

Posted by , from Oak creek Canyon Arizona on Mar 16, 2020

Was this review helpful to you?
Comment from Hotel Management

Mar 16, 2020 by Amanda D

Thank you for staying with us, we appreciate your feedback.

1 out of 5
The beds were so uncomfortable. It was like sleeping on the floor. Didn't get any sleep.

Posted by on Mar 2, 2020

Was this review helpful to you?
Comment from Hotel Management

Mar 2, 2020 by rwoz

Thank you for staying with us; we appreciate your feedback.

3 out of 5
The lobby and our Room were pretty nice but the pool area was AWFULand outdated.

Posted by on Jan 4, 2020

Was this review helpful to you?
Comment from Hotel Management

Jan 5, 2020 by Amanda D

Thank you for staying with us, we appreciate your feedback.

5 out of 5

Posted by on Nov 1, 2019

Was this review helpful to you?
Comment from Hotel Management

Nov 1, 2019 by Amanda D

Thank you for staying with us we appreciate your feed back

4 out of 5
It was great except the hotel is huge and it was a long walk from our room on first floor to the lobby, the in-house restaurant/pub, etc. The corridors and hallways seem to go on forever and easy to get lost as they turn and wind like a maze. We had a refrigerator in room but no microwave, so that was disappointing since we stayed a week, but you have to pay $10 more per day and they will put microwave in your room.

Posted by on Aug 12, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 13, 2019 by Janet A

Thank you for staying with us; we appreciate your feedback!

4 out of 5

Posted by on Aug 2, 2019

Was this review helpful to you?
Comment from Hotel Management

Aug 2, 2019 by Janet A

Thank you for staying with us; we appreciate your feedback!

4 out of 5
Clean, comfortable, cozy. Only black mark was fitness facility, as they had one 25lb dumbbell and one 30lb dumbbell, and since I have two arms could have used one more of each. Otherwise 5 stars.

Posted by on Jul 24, 2019

Was this review helpful to you?
Comment from Hotel Management

Jul 24, 2019 by rwoz

Thank you for staying with us; we appreciate your feedback.

Property Features

Grand Canyon Railway Hotel offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Tour/ticket assistance, an arcade/game room, and gift shops/newsstands are also featured at the business-friendly Grand Canyon Railway Hotel. Free self parking is available. This 3.5-star Williams hotel is smoke free.

  • 1 building
  • 298 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Built in 1995
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Flagstaff Pulliam Field Airport (FLG) (57.7 km / 35.9 mi)
  • Train station: Williams Depot (0.2 km / 0.1 mi)
  • Parking: Free self parking

Room Amenities

Grand Canyon Railway Hotel offers 298 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Spensers Pub - Onsite pub.

Fred Harvey Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Playground on site
  • Volleyball on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 13.59 per person (approximately)
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Canyon Railway Hotel
  • Grand Canyon Railway Hotel Williams
  • Grand Canyon Railway Williams
  • Grand Railway Hotel
  • Hotel Grand Canyon Railway
  • Hotel Railway
  • Railway Grand Canyon Hotel
  • Railway Grand Hotel
  • Railway Hotel
  • Railway Hotel Grand Canyon
  • Fray Marcos Hotel
  • Grand Canyon Railway
  • Hotel Grand Canyon Railway
  • Canyon Railway Hotel Williams
  • Grand Canyon Railway Hotel Hotel
  • Grand Canyon Railway Hotel Williams
  • Grand Canyon Railway Hotel Hotel Williams

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing http://travel.travelocity.com/Grand-Canyon-Hotels-Grand-Canyon-Railway-Hotel.h1213311-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Grand-Canyon-Hotels-Grand-Canyon-Railway-Hotel.h1213311-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://travel.travelocity.com/Grand-Canyon-Hotels-Grand-Canyon-Railway-Hotel.h1213311-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.