6/10 Okay
Christy
Traveled with family and small children
Jan 27, 2025
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is located conveniently in downtown Houghton, MI. There are several restaurants that are easily accessible by walking. The lobby looked up to date and had hot cocoa, coffee, and fresh baked cookies for guests. The gentleman who was working the front desk was friendly and helpful. Our room was on the third floor, however there was no access to the elevator from the lobby. We had to go outside and enter from a different door to use the elevator. We had a lot of stuff with us and we decided it was easier to use the elevator. When we arrived we knew there would be snow, however it was very snow covered in the parking lot and that made it challenging to use the hotel cart. Our room smelled musty when we entered and there were areas where the trim was coming off the walls. It appeared clean but we struggled with the smell. The beds were soft and comfortable. We did get a good nights sleep while we were there. We specifically booked this hotel because my younger daughter loves to swim and it has a pool. The pool looked like it needed a good cleaning. I’m not sure if it was a filter issue but we were skeptical of spending any significant time in it. The breakfast was appreciated but left something to be desired. The best item was the make your own waffles. If we return to Houghton we will probably stay somewhere else.
Christy
Stayed 2 nights in Jan 2025